Job details

Developer Relations Advocate

Ascend's mission is to enable every organization to innovate faster by harnessing the power of data automation. The Ascend platform simplifies and accelerates the entire data process - from ingestion and transformation to orchestration, observability, and delivery - allowing customers to spend more time building pipeline logic and analyzing data. We have been named as one of the "Best Places to Work" by Built In two years in a row!

We are looking for a Developer Relations Advocate who is passionate about data engineering and automation. You will be a bridge between our product team and our developer community, advocating for their needs while also educating them about our platform’s capabilities. You will be instrumental in building a robust ecosystem around the Ascend platform and ensuring our users are equipped with the tools and knowledge to succeed.

What You’ll Do:

Content Creation: Develop and share high-quality technical content, including blog posts, tutorials, sample code, webinars, and technical documentation that help developers understand how to integrate, use, and optimize our platform.
Community Engagement: Engage with the developer community through various channels, including forums, Slack, GitHub, Stack Overflow, social media, and at events (virtual and in-person). Foster relationships and create a vibrant, active community around our platform.
Technical Support & Troubleshooting: Assist developers with technical inquiries, helping them solve problems and integrate our platform effectively into their workflows. Ensure a smooth experience for developers at all stages of engagement.
Feedback Loop: Build and maintain feedback loops to ensure the development team is aware of community sentiment and technical challenges, helping to drive product innovation based on real-world use cases.

What We Look For:

We’re looking for a passionate and proactive individual who can engage with developers in a meaningful way, understands the needs of a technical audience, and can articulate complex technical concepts clearly. You should be both a technical expert and a strong communicator with a love for teaching and community-building.

Technical Expertise: Strong understanding of modern software development, with experience in Python, as well as modern software development tools.
Experience with Modern Data Technologies: Familiarity with modern data technologies, such as data lakes, data warehouses, ETL/ELT pipelines, streaming data, and cloud-native data platforms (e.g., Snowflake, Databricks, AWS, Azure, GCP).
Experience with Data Warehouses, BI Tools, and SQL: Hands-on experience with data warehousing solutions (e.g., Snowflake, BigQuery, Redshift); experience with business intelligence (BI) tools (e.g., Looker, Tableau, Power BI) a plus.
Communication Skills: Exceptional written and verbal communication skills. Ability to simplify complex technical topics for a diverse audience. Experience creating technical content (e.g., blogs, videos, tutorials).
Problem-Solving: A natural problem solver with a passion for helping developers. Able to troubleshoot issues and offer solutions effectively and empathetically.
Self-Motivated & Collaborative: You’re a self-starter with a drive to succeed, but you also thrive in a collaborative environment. Comfortable working with cross-functional teams to bring feedback and insights into the product development cycle.

This role is Hybrid and requires Monday office attendance in our Palo Alto HQ. The reasonably estimated base salary for this role ranges from $110,000 - $160,000 USD, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, experience, and location.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ascend we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Ascend.io is an equal opportunity employer. At Ascend.io, we are committed to treating all applicants fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law

Average salary estimate

$135000 / YEARLY (est.)

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$110000K

$160000K

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What You Should Know About Developer Relations Advocate, Ascend.io

As a Developer Relations Advocate at Ascend, based in beautiful Palo Alto, you will play a pivotal role in helping organizations innovate faster by harnessing the power of data automation. At Ascend, we believe in simplifying the data process, so you can get back to what really matters: building pipeline logic and analyzing your data. We’re looking for a passionate individual who thrives at the intersection of technology and community. In this role, you'll act as a vital bridge, advocating for developers while educating them on the incredible capabilities of our platform. Your main responsibilities will include creating engaging content like blog posts, tutorials, and webinars that resonate with the developer community. You’ll also foster relationships across forums, GitHub, and at events, creating an active community around our platform. But it doesn’t stop there—your technical support will ensure developers have the guidance they need to integrate our solutions effectively. By maintaining feedback loops with the product team, you’ll help shape future innovation based on real-world insights, making you an essential part of our mission. You should possess a strong technical background, particularly in Python, and familiarity with modern data technologies, including cloud-native platforms and BI tools. If you are a proactive communicator, passionate about teaching, and thrive in collaborative environments, then Ascend may be the perfect fit for you! We’re proud to be recognized as one of the Best Places to Work for two consecutive years. Come join us on this exciting journey!

Frequently Asked Questions (FAQs) for Developer Relations Advocate Role at Ascend.io

What are the key responsibilities of a Developer Relations Advocate at Ascend?

As a Developer Relations Advocate at Ascend, your key responsibilities will include creating high-quality technical content, engaging with the developer community through multiple channels, providing technical support and troubleshooting assistance, and maintaining feedback loops with the product team to convey community insights. Your role will be crucial in educating developers about our platform and ensuring they have the resources they need.