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Director, Field Reimbursement Strategy and Operations - Job ID: DSO2025

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.

Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.

Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

Ascendis is seeking a highly motivated and experienced leader with deep field reimbursement strategy and operations experience to join our team. This individual will be responsible for developing and implementing effective field reimbursement strategies aligned to brand and corporate objectives, managing field reimbursement team operations, and facilitating patient access to our products through development of related, effective tactics / tools. This individual will work closely with various internal stakeholders to navigate the complexities of healthcare reimbursement and optimize the patient and provider experience for Ascendis products.

Strategy Development and Support: The Director, Field Reimbursement Strategy and Operations will: Collaborate closely with all Ascendis commercial stakeholders to understand organizational strategic imperatives and develop field reimbursement strategy to complement these imperatives. Analyze reimbursement landscapes and access challenges locally, regionally, and nationally for both Ascendis and competitor products to inform this strategy. Develop tactical resources and materials related to strategic imperatives with appropriate internal and external partners. Facilitate an appropriate feedback loop to support the reimbursement team and other field-based colleagues, including Sales, Market Access, and Leadership with pull-through and evolution of strategic imperatives, objectives, and tactics related to field reimbursement and access to Ascendis products.

Cross-Functional Collaboration: Collaborate closely with internal stakeholders, including Field Reimbursement Teams and Leadership, Market Access, Sales, Patient Support, Data / Analytics, Legal, and Regulatory to support execution of field reimbursement strategic imperatives.

 

The Director, Field Reimbursement Strategy and Operations reports to the Head of Patient Support and is a hybrid role; remote, but with presence in Ascendis’ Princeton, NJ office as dictated by the needs of the business.

Key Responsibilities:

●      Develop strategies and tactics for the FRM team and serve as a subject matter expert for the field reimbursement function.

●      Collaborate across the organization to align field reimbursement strategy with overall business objectives and strategy.

●      Conduct thorough analysis of reimbursement landscapes, trends, payer policies, and regulatory changes to identify potential impacts to, and opportunities for the FRM team.

●      Develop tactical materials and resources in support of strategic imperatives and objectives related to product coverage, patient support programs, and patient support offerings for Ascendis products.

●      Ensure FRMs are properly trained on and compliantly using all approved resources, promotional materials and systems; training and support on policies, procedures, and best practices.

●      Establish objectives, tactics, and measurements to evaluate the effectiveness of reimbursement strategies; develop KPI Goals and MBOs for the FRM team, review expectations, and set clear performance objectives.

●      Work with FRM field leadership to identify FRM best practices related to pull-through of strategic imperatives

●      Work cross-functionally to ensure effective pull-through of reimbursement and access strategies supporting new product and/or new indication launches as well as the pull through of new product coverage and reimbursement.

●      Monitor and adjust strategies based on market and regulatory changes.

●      Manage and optimize field operations to ensure efficient and effective service delivery.

●      Design, implement, and manage a comprehensive task management system to streamline workflows and improve team productivity.

●      Prepare and present reports on field reimbursement activities, outcomes, and performance metrics.

●      Ensure the team executes activities in compliance with all laws, regulations, and policies that govern the conduct of Ascendis Pharma leadership

●      Lead by example and continuously demonstrate Ascendis Pharma Values

●      Bachelor's degree.

●      Minimum of 10 years of extensive experience in field reimbursement, market access, or related field.

●      Minimum of 5 years of experience with Specialty Pharmaceuticals / Biologics.

●      Deep understanding and utilization of Specialty Pharmacy and third-party services (Patient Support).

●      Proven track record in designing and implementing field reimbursement strategies with clear objectives, tactics, and performance measurements.

●      Proven track record in cross-functional collaboration across commercial organizations.

●      In-depth knowledge of healthcare reimbursement processes, payer policies, and regulatory requirements.

●      Strong analytical and problem-solving skills.

●      Excellent communication and interpersonal skills.

●      Ability to work independently and manage multiple projects simultaneously.

●      Progressive field leadership experience and demonstrated record of successful account management team leadership

●      In depth knowledge of pharmaceutical manufacturer compliance, patient confidentiality, product reimbursement and product access requirements

●      Knowledge of regulations and laws governing the protection of patient identifying information, and relevant laws, regulations, and policies pertaining to access offerings.

 

Preferred Qualifications:

●      Field reimbursement or other commercial field team management experience.

●      Experience implementing patient assistance programs and support services.

●      FRM Rules of Engagement / Roadmap development and implementation.

●      Experience working through the PRC process to champion resource needs for the FRM team.

●      Experience in designing and managing task management systems.

A note to recruiters:

We do not allow external search party solicitation.  Presentation of candidates without written permission from the Ascendis Pharma Inc Human Resources team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed.  If this occurs your ownership of these candidates will not be acknowledged.

  • 401(k) plan with company match
  • Medical, dental, and vision plans
  • Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
  • Company-provided short and long-term disability benefits
  • Unique offerings of Pet Insurance and Legal Insurance
  • Employee Assistance Program
  • Employee Discounts
  • Professional Development
  • Health Saving Account (HSA)
  • Flexible Spending Accounts
  • Various incentive compensation plans
  • Accident, Critical Illness, and Hospital Indemnity Insurance  
  • Mental Health resources
  • Paid leave benefits for new parents
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What You Should Know About Director, Field Reimbursement Strategy and Operations - Job ID: DSO2025, Ascendis Pharma

Are you ready to take your career to new heights? Ascendis Pharma is on the lookout for a motivated Director of Field Reimbursement Strategy and Operations who can pave the way in our dynamic company. With a strong focus on science and compassion, we’re dedicated to developing new therapies in Endocrinology Rare Disease and Oncology. In this role, you'll collaborate closely with various teams to craft and implement reimbursement strategies that align with our corporate objectives. If you’re someone with a wealth of experience in navigating healthcare reimbursement complexities, this position is an excellent opportunity to showcase your knowledge and passion. You’ll be responsible for facilitating potentially best-in-class patient access to our innovative products while managing the reimbursement team operations. Your strategic insights will be paramount to analyze local, regional, and national reimbursement landscapes, and you'll play a key role in enhancing the experience for both patients and providers alike. As a liaison between field teams and internal stakeholders, you'll ensure we create effective resources that align with Ascendis’ mission and values. Plus, the flexibility of a hybrid role allows you to work remotely, with occasional presence in our Princeton, NJ office. If you have a proven track record in specialty pharmaceuticals and strong analytical skills, your leadership could truly make a difference at Ascendis!

Frequently Asked Questions (FAQs) for Director, Field Reimbursement Strategy and Operations - Job ID: DSO2025 Role at Ascendis Pharma
What skills are needed for the Director, Field Reimbursement Strategy and Operations position at Ascendis Pharma?

The Director, Field Reimbursement Strategy and Operations at Ascendis Pharma requires strong analytical skills, in-depth knowledge of field reimbursement processes, and a deep understanding of specialty pharmaceuticals. Proven experience in cross-functional collaboration and a track record of designing effective strategies are also essential.

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What does the role of Director, Field Reimbursement Strategy and Operations entail?

In the role of Director, Field Reimbursement Strategy and Operations at Ascendis Pharma, you will develop and implement strategies to facilitate patient access to our products. Your responsibilities include analyzing reimbursement landscapes, collaborating with internal teams, and providing tactical resources to support the field reimbursement team.

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How does Ascendis Pharma support professional development for the Director, Field Reimbursement Strategy and Operations?

Ascendis Pharma offers various professional development programs for its employees, including the Director of Field Reimbursement Strategy and Operations. We believe in investing in our team's growth to enhance their skill sets and advance their careers in the biopharmaceutical industry.

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Is the Director, Field Reimbursement Strategy and Operations role remote at Ascendis Pharma?

Yes, the Director, Field Reimbursement Strategy and Operations position at Ascendis Pharma is a hybrid role. You'll primarily work remotely but will have the flexibility to be present in our Princeton, NJ office as required by business needs.

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What are the key responsibilities of the Director, Field Reimbursement Strategy and Operations at Ascendis Pharma?

Key responsibilities include developing field reimbursement strategies, analyzing payer policies, managing field reimbursement team operations, and collaborating with internal stakeholders to ensure effective access to Ascendis products.

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What qualifications are essential for the Director, Field Reimbursement Strategy and Operations role at Ascendis Pharma?

Essential qualifications for the Director, Field Reimbursement Strategy and Operations include a bachelor's degree, a minimum of 10 years of experience in field reimbursement or market access, and a proven track record in specialty pharmaceuticals.

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What is the work culture like at Ascendis Pharma for the Director, Field Reimbursement Strategy and Operations position?

The work culture at Ascendis Pharma promotes collaboration, innovation, and growth. As the Director of Field Reimbursement Strategy and Operations, you'll work alongside passionate colleagues who are dedicated to improving patient access through effective reimbursement strategies.

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Common Interview Questions for Director, Field Reimbursement Strategy and Operations - Job ID: DSO2025
Can you describe your experience with field reimbursement strategy?

When answering this question, provide specific examples of strategies you’ve developed or implemented in previous roles. Highlight your analytical approaches and how they led to improved patient access or reimbursement outcomes.

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How do you approach analyzing reimbursement landscapes?

Discuss your methodology for analyzing reimbursement landscapes, including any tools or frameworks you use. Mention key factors you consider, such as payer policies, competitor actions, and regulatory changes that can impact access strategies.

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What cross-functional collaborations have you been involved in?

Be ready to discuss specific projects where you collaborated with teams like Sales, Market Access, and Patient Support. Emphasize how you aligned reimbursement strategies with overall business objectives and the outcomes achieved.

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How do you ensure compliance in field reimbursement activities?

Highlight your understanding of pharmaceutical regulations and compliance standards. Discuss the practices you’ve implemented to ensure that all reimbursement activities adhere to relevant laws and guidelines.

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What metrics do you use to evaluate the effectiveness of reimbursement strategies?

Mention key performance indicators (KPIs) and metrics that you track to assess the success of repayment strategies. Demonstrating your awareness of both quantitative and qualitative measurements will illustrate your analytical skills.

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Can you give an example of a successful patient support program you developed?

Share a detailed story about a patient support program you initiated or contributed to. Focus on the problem you identified, the strategies you implemented, and the measurable outcomes that followed.

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How do you stay current with changes in reimbursement policies?

Discuss how you keep yourself updated with the latest changes in healthcare reimbursement policies, such as attending relevant conferences, subscribing to industry publications, or participating in professional networks.

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What challenges have you faced in field reimbursement, and how did you overcome them?

Provide examples of specific challenges you encountered in your previous roles and detail the creative solutions you devised to overcome these challenges, showcasing your problem-solving skills.

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How would you develop training materials for your field reimbursement team?

Explain your approach to gathering information, identifying gaps in knowledge, and crafting effective training materials that engage the team while ensuring comprehension of reimbursement processes and compliance.

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What leadership style do you believe is most effective for managing a field reimbursement team?

Reflect on your leadership qualities, discussing a collaborative approach that encourages open communication and accountability. Highlight how mentoring team members fosters a positive work environment.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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