Senior Account Director

As a Senior Account Director at Ashfield MedComms, your key responsibilities include serving as the main strategic contact for clients, managing the financial performance of multiple accounts, and leading business development activities. You will also mentor and motivate the Client Services team to achieve their goals and oversee new business wins, all while collaborating with clients to meet their publication aims.

To qualify for the Senior Account Director role at Ashfield MedComms, you should possess 8-10+ years of experience in Healthcare Communications and a minimum of a Bachelor’s degree. A working knowledge of publications projects is essential, along with the ability to devise and implement strategic healthcare communications plans.

At Ashfield MedComms, Senior Account Directors enjoy a comprehensive benefits package that includes a competitive salary range of $130,000 – $140,000, a generous 401k match, medical, dental, and vision coverage, vacation and sick days, and a four-week sabbatical every seven years. We also provide additional family support programs and personalized coaching for new parents.

Ashfield MedComms is committed to fostering a diverse and inclusive work environment for all employees, including Senior Account Directors. We appreciate the importance of representation and strive to create opportunities for individuals from various backgrounds and characteristics, ensuring all team members flourish and contribute to our mission.

The work culture at Ashfield MedComms is highly collaborative and flexible. Senior Account Directors benefit from a hybrid approach to work, allowing them to choose between fully remote, in-office, or a mix of both. Our team values innovation, energy, and a commitment to excellence, making it an ideal environment for those passionate about driving positive change in health and life sciences.

When discussing your experience in healthcare communications, focus on specific projects you've managed, the strategies you've implemented, and the outcomes achieved. Highlight your leadership roles and how you've guided teams toward success while engaging with clients to meet their needs.

As a Senior Account Director, it's essential to establish trust and open communication with clients. Discuss your methods for maintaining ongoing dialogues, understanding client objectives, and how you proactively address their needs to create successful partnerships that foster growth.

To motivate your team, focus on your leadership style. Discuss how you set clear goals, provide regular feedback, and recognize achievements. Mention any initiatives you've implemented to foster collaboration and enhance team morale.

Share your experience in managing budgets, tracking key performance indicators, and adjusting strategies based on financial reports. Emphasize your ability to analyze data to maximize account profitability and ensure client success.

In developing new business opportunities, it's vital to understand market trends and client needs. Discuss your research methods, how you identify potential clients, and the strategies you use to showcase your solutions effectively to win new accounts.

Be prepared to detail a significant project you led, including your role, challenges faced, and the strategies you employed to achieve outcomes. Highlight the impact of the project on both client satisfaction and business growth.

Demonstrate your proactive approach by discussing the resources you utilize, such as industry publications, webinars, and networking events. Highlight how staying informed informs your strategic decisions as a Senior Account Director.

When managing conflicts, address your communication skills and your strategies for resolving issues. Discuss your commitment to understanding all perspectives and finding mutually beneficial solutions to maintain strong client relationships.

Collaboration is crucial in your role as it fosters innovation and ensures that all voices are heard. Share examples of how you've facilitated collaboration among team members and clients to achieve successful outcomes.

Define success as delivering exceptional value to clients while guiding your team toward achieving their goals. Emphasize the importance of maintaining strong relationships, obtaining new business, and contributing to the overall growth of Ashfield MedComms.