Restaurant Supervisor - Limelight Aspen - job 2 of 2

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Position Summary
The Restaurant Supervisor oversees daily restaurant operations, ensuring excellent guest service, efficient staff management, and smooth service execution. This role requires strong leadership, attention to detail, and the ability to maintain high standards of food quality, cleanliness, and guest satisfaction. This position reports to the Restaurant Manager.

Job Posting Deadline
Applications for this position will be accepted until May 18, 2025.

Essential Job Functions/Key Job Responsibilities
•    Supervise and coordinate restaurant staff to ensure exceptional guest service and efficient operations
•    Train, motivate, and provide feedback to staff to maintain high service standards
•    Oversee daily restaurant activities, including guest seating, order taking, and food delivery
•    Ensure food quality, cleanliness, and presentation meet hotel standards
•    Handle guest complaints and resolve service issues promptly and professionally
•    Maintain accurate records of guest reservations, staff schedules, and inventory
•    Collaborate with the kitchen to ensure timely and accurate food preparation
•    Monitor staff performance and assist with performance evaluations
•    Ensure adherence to health, safety, and sanitation standards in the restaurant
•    Manage cash handling and processing of guest payments accurately
•    Assist with opening and closing procedures, including restaurant setup and cleanup
•    Always ensure a positive and welcoming atmosphere for guests and staff
•    Other duties as assigned

Education & Experience Requirements
•    Bachelor's degree in hospitality management, or related field preferred
•    Minimum of 3 years' experience in food service environment required

Knowledge, Skills & Abilities
•    Strong knowledge of restaurant operations, including service, food preparation, and sanitation standards
•    Excellent leadership and team management skills to motivate and guide staff
•    Ability to handle guest concerns, complaints, and feedback in a professional and efficient manner
•    In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation
•    Strong communication skills for interacting with guests, staff, and management
•    Ability to manage time effectively, multitask, and prioritize in a fast-paced environment
•    Proficiency in point-of-sale (POS) systems and restaurant management software
•    Ability to train, coach, and develop staff to improve performance and service quality
•    Strong organizational skills to manage reservations, schedules, and inventory
•    Knowledge of health, safety, and sanitation regulations in a restaurant setting
•    Ability to monitor and maintain inventory levels of food, beverages, and supplies
•    Strong problem-solving skills to address operational challenges and guest issues
•    Ability to maintain a calm and composed demeanor under pressure
•    Flexibility to work evenings, weekends, and holidays as needed

Work Environment & Physical Demands
•    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
•    Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
•    Must be able to regularly lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits 
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster