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Sales Engineer

About Us

Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world—including Stripe, Etsy, and Robinhood—to schedule, forecast, and organize their support teams. We’ve raised $70m in funding from the likes of NEA, Emergence Capital, and Stripe itself. You’ll be joining a special group of people who learned the ropes at companies like Stripe, Google, Atlassian, Twitter, Airbnb, Looker, NEA, Bain, and more.

We are looking for a second Sales Engineer to join our team and provide technical expertise and support to our sales team. The Sales Engineer will be a founding member of the team that will: help drive sales by handling technical questions and objections, developing demos and proof of concepts, building internal tooling and knowledge, and helping structure the future of the team itself. This position requires both technical and interpersonal skills to be effective.

Responsibilities:

  • Partner with Account Executives to understand prospects technical requirements, map needs to value provided by Assembled, and close new business opportunities with a technical focus

  • Handle technical evaluations, proof of concepts, demos, and question/objection handling

  • Stay up-to-date with the latest products, features, and services offered by Assembled

  • Assist with responses to RFPs, RFIs, and security questionnaires, ensuring timely and comprehensive submissions

  • Assess technical requirements and confirming prospect’s needs and our platform are a mutual fit

  • Develop deep technical expertise within targeted domains and verticals to better serve clients and anticipate market trends

  • Achieve quarterly and annual sales and revenue targets working with the sales team

  • Build and maintain demo environments and related tooling for the Sales team

  • Help build internal knowledge and trainings to enable Account Executives

Requirements:

  • 2-4 years of experience in a Sales Engineer, Solutions Engineer or Solutions Architect role

  • Proficiency with SaaS technologies, cloud platforms and web services

  • Strong presentation and communication skills with the ability to explain complex topics simply

  • Ability to understand a prospect’s technical requirements and work through technical conflicts

  • Demonstrated ability to thrive in ambiguous environments, proactively identifying and capitalizing on new opportunities ("white space")

  • Excellent prioritization and time-management skills, capable of handling multiple tasks and deadlines effectively

  • Proven track record of achieving sales targets and supporting Account Executives in closing deals

Bonus points for:

  • Experience in fast-growing or startup environments

  • Ability to write scripts or knowledge of a coding language

The estimated on target earnings for this role are $160,000-$200,000, with a base salary range of $128,000-$160,000. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. 

 

Our U.S. benefits

  • Generous medical, dental, and vision benefits 

  • Paid company holidays, sick time, and unlimited time off

  • Monthly credits to spend on each: professional development, general wellness, Assembled customers, commuting and community-support agriculture (CSA)

  • Paid parental leave 

  • Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices

  • 401(k) plan enrollment

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Average salary estimate

$164000 / YEARLY (est.)
min
max
$128000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Engineer, Assembled

Assembled is on the hunt for a passionate Sales Engineer to join our dynamic team and help redefine how customer support teams operate. In this role, you'll partner closely with Account Executives to navigate technical requirements and illustrate how our innovative workforce management platform can transform support structures for companies like Stripe, Etsy, and Robinhood. Your keen technical expertise will be indispensable as you tackle evaluations, craft compelling demos, and respond to RFPs, ensuring that our solutions meet clients' needs seamlessly. Collaboration is key; you'll work hand-in-hand with internal teams to develop the necessary tools and knowledge that drive success. Expect to manage multiple projects while staying updated on the latest features we offer, all while achieving substantial sales targets. If you're ready to thrive in a supportive environment where your insights can have a real impact, join us at Assembled and play a pivotal role in shaping our sales strategy and future growth.

Frequently Asked Questions (FAQs) for Sales Engineer Role at Assembled
What are the responsibilities of a Sales Engineer at Assembled?

As a Sales Engineer at Assembled, you will be responsible for collaborating with Account Executives to understand and address technical requirements of prospects. Your role includes managing demos, handling technical evaluations, assisting with RFP responses, and building demo environments. Essentially, you'll function at the intersection of sales and technology, ensuring a seamless experience for our clients.

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What qualifications do I need for the Sales Engineer position at Assembled?

To qualify for the Sales Engineer role at Assembled, you need 2-4 years of experience in a similar position, proficiency in SaaS technologies and cloud platforms, and strong communication skills. An ability to simplify complex technical topics for clients is crucial, as is being adept in handling technical obstacles. Experience in startup environments is a bonus!

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What is the expected salary range for the Sales Engineer at Assembled?

The estimated on-target earnings for the Sales Engineer position at Assembled range from $160,000 to $200,000, with a base salary between $128,000 and $160,000. Your total compensation may vary based on your experience and expertise, and includes stock options and comprehensive benefits.

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Can you describe the work culture for a Sales Engineer at Assembled?

The work culture for a Sales Engineer at Assembled is collaborative and innovative. You will be part of a highly skilled team that thrives in fast-paced environments. The company fosters inclusivity and encourages you to take initiative, providing ample opportunities for professional development and personal growth.

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What growth opportunities can I expect as a Sales Engineer at Assembled?

As a Sales Engineer at Assembled, you'll have numerous growth opportunities. You will gain deep technical knowledge and firsthand experience in a startup setting, allowing you to enhance your skills and advance within the company. You'll also play a vital role in shaping the sales team's practices, which can lead to more responsibilities and leadership roles.

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Common Interview Questions for Sales Engineer
What is your experience with SaaS technologies as a Sales Engineer?

When discussing your experience with SaaS technologies, be specific about the platforms you have worked with, and describe any challenges you faced and how you overcame them. Highlight your ability to communicate technical concepts to non-technical stakeholders.

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Can you explain a technically complex topic to us as you would for a prospective client?

To answer this question effectively, choose a relevant tech topic and break it down clearly and simply. Aim to use layman's terms while ensuring you highlight the benefits and applications of the technology, demonstrating your ability to adapt based on your audience's understanding.

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Describe a time you had to handle a technical objection during a sales pitch.

When addressing this question, focus on a specific incident. Describe the objection, how you analyzed it, the response you provided, and the outcome. This showcases your problem-solving skills and ability to think on your feet.

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How do you prioritize tasks in a fast-paced sales environment?

Discuss your time management strategies and any tools or methods you rely on to prioritize tasks effectively. Highlight your ability to adapt to changing situations and maintain productivity under pressure.

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How would you assess a prospect's technical requirements?

Outline a systematic approach to assessing a prospect's requirements, emphasizing active listening and asking clarifying questions. Explain how you would ensure that their needs align with Assembled's offerings.

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What strategies do you use to stay updated with current technology trends?

Describe your methods for staying informed, such as following industry leaders, attending webinars, or participating in professional groups. This demonstrates your commitment to continuous learning, essential for the Sales Engineer role.

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What role does collaboration play in a Sales Engineer's job?

Explain how collaboration with sales teams, technical teams, and clients is crucial. Share examples of successful teamwork and how you leverage different perspectives to achieve sales goals.

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Can you provide an example of your contributions to a sales team's success?

Choose a specific instance where your technical input or strategic advice led to a successful deal. Highlight metrics or outcomes to quantify your impact on the team’s performance.

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What motivates you in a Sales Engineer role?

Share personal motivations that resonate with the position, such as solving problems, making clients happy, or achieving sales goals. This gives insight into your passion and alignment with the company's values.

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How do you handle feedback or criticism?

Frame your response to emphasize your growth mindset. Share instances of receiving constructive feedback, how you acted on it, and the positive impacts it had on your performance.

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Full-time, hybrid
DATE POSTED
December 31, 2024

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