Assistant Community Manager

Continental Properties is looking for an enthusiastic and customer-centric Assistant Community Manager to join our team at our beautiful Springs at Knapp's Crossing residential apartment community in Grand Rapids, MI.

You will help lead the successful operations of the community. Our Assistant Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property.

Position Specifics

• Full-Time
• Hourly: $18-$21

Essential Responsibilities:

• Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies
• Meet with current and prospective residents to address issues
• Help increase resident renewal rates and organize resident events

Skills for Success:

• Two plus years of apartment leasing experience required; assistant manager experience desired
• Experience with Fair Housing Regulations and experience managing delinquencies
• An unmatched commitment to customer service
• Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays
• Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks.

What Sets Us Apart:

Continental Properties is a great place to work, as evidenced by our consecutive Top Workplace awards. Here are some of the reasons that our team members vote for us as a Top Workplace:

• Monetary incentive programs to compensate individual and team performance
• Industry-leading benefits package including medical, dental, and vision plans; company paid life and disability insurance
• Eligible for immediate enrollment into our 401(k) plan with company match
• 9 paid holidays and accrued vacation time
• Onsite apartment discount
• Funds provided for continued education through our Learning & Development program
• 6-weeks paid parental leave with family-forming & fertility benefits (up to 12-weeks for birth mothers)
• On-demand mental health support and an employee assistance program
• You Belong Here Committee focused on promoting and inclusive and equitable work environment

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team