At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Asset Transfer Services (ATS) Department balances incoming and outgoing transfer requests for Schwab clients. ATS strives to lead the industry by crafting the best transfer experience for our clients, internal business partners, and contra/brokerage firms.
The Operational Associates in ATS perform a variety of functions and services for our Schwab Advisor Services and Investor Services client groups. This includes but is not limited to processing transfer paperwork, reviewing assets for acceptability to transfer, communicating directly with clients, business partners, and other financial institutions to provide excellent customer service on both inbound and outbound calls and written communication, while building positive relationships with internal and external clients. You will be working in a collaborative and cooperative environment with others on the team and will demonstrate flexibility when critical needs arise or during high-volume processing spikes. If you are an unlicensed candidate and desire to grow your career in the financial services industry, you will have the ability to participate in a self-study program to obtain your securities licenses, if you desire. In this role, you will have the flexibility to work in a hybrid environment.
Required Qualifications:
-
Work experience in either financial services, operations, or customer service and/or a post high-school degree.
-
Experience working with multiple systems in a dual monitor environment, and basic computer skills (including Microsoft Office products) are required.
Preferred Qualifications:
-
Maintain a high degree of accuracy while meticulously processing each transfer request in a timely manner.