Associate, Care Management Operations

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Job Description

As part of the long-term strategy to become a “tech-enabled payvidor,” Devoted Health, Inc launched Devoted Medical, an innovative, world-class, care delivery program to supplement the clinical care needed for Devoted’s members that are not typically offered by the status quo health system. This includes care for frail, older adults who can’t always make it in to see their doctor, patients recently discharged from the hospital, and patients who have gaps in their care or have not seen a PCP recently.

We are seeking an Associate who will lead projects and operations for Devoted Medical’s care management activities, such as interactions with patients leaving the hospital and multi-month guidance for patients with persistent health needs.

Our operations teams care deeply about our patients. We build and maintain programs for Devoted Medical’s clinicians. Working alongside interdisciplinary teams, we seek to solve shortcomings in how, when, and where care is delivered to the sickest individuals, and enable clinical conversations to focus on the patient’s individual values. Daily, we think about how to support the relationship between clinical staff and their patients, put into practice our organizational standards, and act upon insights generated throughout the company.

Salary Range: $57,000 - $78,800 annually

Our Total Rewards package includes:

The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.