Job details

Associate Director, Learning Program and Communications Lead (REMOTE)

Job Description

We are seeking a growth and improvement minded Learning Design & Communications Lead that can help drive our Strategic Operating Priorities.

Invent | Pursue the Most Promising Internal and External Science to Address Significant Unmet Medical Needs
Execute | Prioritize Resources Behind Our Key Growth Drivers (Oncology, Vaccines, Select Specialty Areas, Animal Health) While Optimizing Our Base Business)
Adapt | Develop Our People, Culture and Business Model to Evolve with a Dynamic Landscape
Diverse Talent | We are committed to providing an inclusive and welcoming environment with supporting leadership behaviors because having a high-performing, engaged workforce is critical to our ability to deliver innovative solutions to patients and customers around the world
Values and Standards | Our Steadfast Commitment to Our Values and Standards will Continue to Guide Us as We Take on New Opportunities and Will Always be Fundamental to Our Success – They are a Competitive Advantage for Us

Summary, Focus and Purpose

The Learning Program & Communications Lead will report to the Global Animal Health (AH) Learning & Development (L&D) Learner Experience (LXP) Lead. This role serves as the LXP Lead’s liaison for AH learning programs, design, business engagement, communications, and branding initiatives across our organization. We are a high-achieving, Global L&D Team responsible for helping our colleagues develop skills to be better in their jobs and support our customers evolving needs, enabling us to reach our goal of becoming the Best Animal Health company in the world.

We have a people first approach and always strive to provide a best-in-class learner experience and are looking for an enthusiastic and motivated team member who is a self-starter, learns quickly and shows a keen interest in developing our people and creating a culture of learning. Teamwork is important, and the Learning Program & Communications Lead will be collaborating with colleagues cross-functionally and globally.

You will be responsible for planning, managing, and executing a global learning design and communication strategy, considering instructor led learning courses, self-guided developmental offerings, learner experiences, pathways, engagement, launches, and adoption. This role will be instrumental in partnering with client-facing learning professionals to create relevant learning solutions and experiences that build workforce capabilities, improve performance, mitigate risk, and in turn advance the bottom line.

Key Functions

Work Independently and as a Team member with Integrity | Precision | Accomplishment | Motivational Ambition | Respect | Inclusion
Lead a team of learning experience consultants responsible for program coordination, digital design, communications and branding efforts for our commercial, manufacturing and R&D colleagues.
Audit learning programs and pathways, ensuring content relevancy, ease of accessibility, effective delivery methods, and an overall positive learner experience, enhancing skills for functional and departmental on-the-job capabilities.
Manage multiple learning program and design vendors, maintaining both new and existing vendor relationships.
Conduct a quarterly program analysis in partnership with LXP Lead and Operations Team, evaluating number of programs, participants, participant criteria, post-program satisfaction ratings, behavioral changes, and knowledge retention.
Create and design commercial, manufacturing, and R&D role specific learning resources. Consider feedback from learning needs analysis, quarterly employee pulse survey, business needs, organizational culture, knowledge and skill gaps, and internal limits including change tolerance, leader capacity, learner receptivity, resources, and budget.
Provide vision and guidance for regular design updates and lifecycle management of global internal learning websites.
Develop materials to educate L&D team on learning resource promotion, workshop delivery, communications, and branding best practices. Ensure quality, accuracy, and consistency of learner experience and messaging throughout all regions and functions.
Champion and promote L&D branding and strategy with stakeholders throughout the organization on the Enterprise learning team, local learning teams, AH leadership, communications, HR, and IT.
Design inclusive communications to drive learner engagement, increase awareness, and promote learning programs, developmental opportunities, and upskilling resources.
Align L&D communication strategy to the company calendar to ensure relevancy of content and receptivity
In partnership with Global and Regional communications teams, deploy learning communications through appropriate internal channels including but not limited to, Global Newsletters, Regional Newsletters, Intranet Site Features, Yammer, Microsoft Teams, social media, business presentations, and townhalls.
Partner with local markets to assure communication and resource translations are seamless and timely, broadening our messaging reach to a global audience.
Perform communications research and monitor the progress of innovative communications modalities. Conduct continuous internal & external benchmarking focused on digital trends in communications and learning and development.
Success in this role is contingent on the ability to support Learner Experience initiatives by prioritizing, planning, executing multiple tasks and collaboration under the guidance and direction of the LXP Lead

Education

Required | Bachelor degree
Preferred | Master degree

Experience | Skills | Knowledge

Required

Eight plus years related experience, preferably in Learning & Development, HR, Communications, or Marketing
Principled verbal and written communications | Excellent Presentation skills with an ability to communicate complex learning topics to general user audiences in a clear, concise manner
Ability to work independently and collaboratively
Capacity to manage multiple projects simultaneously without a reduction in accuracy or quality of work
Analytical and process orientation mindset
Proficient in Microsoft applications (such as Excel, PowerPoint, Outlook, Project, Teams, Forms, SharePoint)
Skilled in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and relationships across all levels and functions
Excellent project management skills, including time management, goal setting, multitasking, attention to detail, and prioritization
Proficiency in creating written, customer-focused communications; content editing and proofreading
Possesses a high level of cultural agility and a strong focus on diversity, equity, and inclusion
Highly creative/out-of-the-box problem solver with the ability to implement and deliver results quickly

Preferred

Management experience
Global Experience

Primary Location | Travel

Remote (up to 20% Travel)

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$118,640.00 - $186,800.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

Learn more about your rights, including under California, Colorado and other US State Acts

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements:

25%

Flexible Work Arrangements:

Remote Work

Shift:

1st - Day

Valid Driving License: