Associate Head of Reader Services for Physical Collection Maintenance - Binghamton University

Budget Title: Staff Associate (SL-4)

Salary: $58,000 - $65,000

The Associate Head of Reader Services for Physical Collection Maintenance is responsible for the daily management of physical collection inventory, collections spaces and movement of materials between the Libraries locations in service to the Libraries' and library patrons' needs. As a member of the Reader Services Department, the Associate Head serves as a team member responsible for inventorying and improving space utilization for library locations, coordinating space and collection priorities and designing and delivering innovative, user-centered services and resources for a diverse constituency of students, faculty, staff, researchers and community members.

This position supervises professional and classified staff at multiple locations. The position reports to the Senior Director for Public Services and Inclusion, Diversity, Equity & Accessibility with the Dean of the Libraries serving as second in line supervisor.

Duties and Responsibilities:

• Participates in a work culture that promotes diversity and anti-racism and actively works to eliminate or mitigate the effects of systemic racism and bias.
• Ensures execution of daily operations including fulfillment of Resource Sharing activities; Courier activities; at Collection Maintenance Facility and Stacks Maintenance activities at all other Libraries' locations.
• Collaborates with internal stakeholders; designs and ensures implementation of ongoing analysis pertaining to physical collections in Libraries' spaces. Develops and evaluates plans and procedures to ensure efficient discoverability for our patrons. Advises on issues related to dispossession of Libraries' materials.
• Leads a dedicated team of library staff across multiple locations to ensure seamless user-centered services. Directly supervises and evaluates staff at library collection facilities.
• Communicates and interprets library policies and procedures related to Reader Services to library staff, university faculty, students, and staff, and other library patrons; trouble shoots and resolves problems related to departmental services.
• Serves as an internal liaison to Libraries' branches (Bartle, Science, UDC and Health Sciences libraries) and departments such as Collections, Special Collections and Technical Services on issues related to the job's area of responsibility. Works collaboratively to create consistent workflows which accommodate libraries-wide initiatives as directed by these departments in cooperation with Public Services initiatives.
• Designs, implements and oversees inter-campus delivery services. Troubleshoot issues related to expansion of courier services to new locations including the Health Services Campus new Collection Management Facility.
• Contributes to departmental strategic planning as it relates to the unique relationship between resource sharing, reserves, circulation and physical collection maintenance. Drafts and presents proposals for policy and organizational changes related to the department to the Senior Director of Public Services & Office of IDEA and Libraries' Administration.
• Prepares Libraries' collections for moves by coordinating projects between and within locations as directed by project stakeholders.
• Responsible for design of temporary workflows as necessary to minimize disruption of services during material moves that also ensures efficient processing and proper ingestion and handling of material; maintaining attention to detail and communicating issues to appropriate departments and stakeholders for immediate resolution.
• Responsible for ongoing assessment of effectiveness of current technology and advise on available customization; stay abreast of emerging technologies in the field and make recommendations for new software, hardware installations, and systems upgrades.
• Collaborates strategically with the direct reports of the Senior Director of Public Services & Office of IDEA.
• Coordinates facility needs, serves as liaison to vendors/contractors unique to physical collection management.
• Participate in Library and University committees.

Visa sponsorship is not available for this position

• Demonstrated commitment to promoting diversity and anti-racism and working to advance a workplace culture that strives to eliminate or mitigate the effects of systemic racism and bias
• Bachelor's degree
• Ability to supervise multiple employees across multiple projects
• Proficiency with spreadsheet software and ability to learn and apply other types of technologies
• Ability to move heavy loads on wheeled carts or pallets and lift up to 50lbs
• Strong written and verbal communication skills

Preferred:

• Master's degree
• Familiarity with integrated library systems or comparable systems for inventory control
• Familiarity with resource sharing and interlibrary loan software
• Experience with logistics and project management

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.