Associate Manager, Onboarding (Hybrid / Newark, NJ)

Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

Our Vision:

At PGIM, we care about our employees, and we are committed to seeing them succeed. We provide our employees with access to professional development and support to help drive their success and ability to innovate.

What you will do :

The Associate Manager role has responsibility for supporting the day-to-day functions of the Transition Management team and certain related activities. This Associate will facilitate the onboarding of various account types including institutional single client accounts and various U.S. and non-U.S. commingled vehicles. This includes communicating with clients, facilitating internal account and investor set-up, maintaining certain client information as well as developing and communicating metrics on these activities with an emphasis on risk and control. The Associate Manager is responsible for the proper handling and oversight of the onboarding process, escalating issues to individual team leaders or senior management as needed and suggesting and/or facilitating solutions.

Role will be focused on clients in the North America, Japan, and Asia Pacific ex-Japan regions. The Associate Manager role will not have direct reports.

This is a hybrid role and will require working two days in our Newark, NJ office and three days remote.

What you can expect :

• Interact with institutional clients for the purpose of facilitating the onboarding process from start to finish
• Ensure timely and accurate communications and status updates regarding client onboardings
• Provide support with respect to changes in client status, name changes, transfers in kind and client terminations
• Facilitate the handling of subscription & adoption agreements for fund investors
• Support responses to client inquiries regarding client agreements and derivative regulatory status

• Support RFP inquiries related to client agreements and onboarding documentation
• Maintain & share certain client information via IHS Markit or other approved platforms
• Assess opportunities to improve operational efficiencies on an on-going basis

• Cultivate relationships with internal and external partners and service providers
• Support and/or lead projects and/or strategic initiatives
• Support ad-hoc duties as assigned

What you will bring:

• Bachelor’s degree in a business-related discipline
• Minimum 3-5 years of investment management experience, with client onboarding preferred
• Knowledge of the asset management space, client types, various fixed income investment strategies, and fixed income markets

• Excellent project management skills
• Proven ability to improve established processes
• Strong analytical abilities

• Ability to develop and cultivate strong working relationships both internally and externally
• Excellent organizational, communication (oral and written), and time management skills
• Must be able to operate in a fast paced, deadline driven environment while still maintaining strong attention to detail and ability to prioritize issues appropriately
• Must be team-oriented while being proactive and self-motivated to ensure deadlines are met

*We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.

What we offer you

• Medical, dental, vision, life insurance and PTO (Paid Time Off)
• Retirement plans:
  • 401(k) plan with generous company match (up to 4%)
  • Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
• Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers

Note : Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $85,000 to $114,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

About PGIM Fixed Income: PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With approximately 1000 employees and $770bn assets under management, the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.

About PGIM – Global Asset Management
PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.2 trillion in assets under management as of 30th December,2022. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.

With a history dating back almost 145 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com

Our Commitment to Diversity, Equity, and Inclusion

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We do not just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.