Associate Software Engineer - Open for FRESH GRADUATES

• Responsible for monitoring and responding to open tickets submitted through an incident management system
• Troubleshoot and escalate alerts that cannot be resolved to appropriate Level 2 support
• Prioritize and handle service requests and incidents
• Progress issues and provide relevant information for troubleshooting or for clarification
• Identify opportunities for process improvement and escalate to Project lead
• Responsible for improving and documenting the technical processes around application support
• Perform testing and support to project initiatives is necessary

Qualifications:

• Bachelor's Degree in Computer Engineering or any IT course
• Must have at least internship experience in supporting applications/system like SAP, .Net, Salesforce and etc.
• Amenable to work in Makati and can start ASAP

Job Types: Full-time, Permanent

Salary: Php18,000.00 - Php23,000.00 per month

Benefits:

• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• 13th month salary
• Overtime pay

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (Required)