Retail Sales Consultant Miller Hill Mall

As a Retail Sales Consultant at AT&T in Miller Hill Mall, your primary responsibilities include helping customers find the right products and services through a consultative sales approach, meeting and exceeding sales targets, and engaging with the community through events and outbound calls. You'll also be expected to maintain product knowledge and adapt to the fast-paced retail environment.

While prior retail or customer-facing sales experience is a plus, it's not mandatory for the Retail Sales Consultant position at AT&T in Miller Hill Mall. What’s most important is your passion for helping others, your willingness to learn, and your ability to adapt to a rapidly changing technology environment.

Retail Sales Consultants at AT&T in Miller Hill Mall work flexible hours between 9 am and 9 pm, including weekends. You'll have a monthly seniority-based schedule available two weeks in advance to help you plan your time effectively.

AT&T is committed to your success as a Retail Sales Consultant. If you’re new to sales, we offer comprehensive training that includes coaching and resources to help you excel in your role and meet your sales goals.

AT&T Retail Sales Consultants enjoy a wide array of benefits, including medical/dental/vision coverage, a 401(k) plan, tuition reimbursement, paid time off, employee discounts, and much more, creating a strong support system for your financial and personal needs.

When answering this question, share any relevant retail or customer service experience you have, highlighting instances where you successfully met or exceeded sales targets, handled difficult customers, or learned new product information quickly. Focus on your ability to connect with customers and your dedication to providing exceptional service, which aligns with AT&T’s mission.

In responding to this question, emphasize your consultative approach to sales. Discuss how you would actively listen to customer needs, ask probing questions, and offer tailored solutions using AT&T’s range of products and services to foster relationships and drive sales.

Show your enthusiasm for technology by discussing ways you stay informed, such as following industry news, participating in training sessions, or experimenting with new devices. This demonstrates your commitment to continuous learning, crucial for a Retail Sales Consultant role at AT&T.

Your response should include a specific example that showcases your problem-solving skills and resilience. Describe the challenge, the actions you took to resolve it, and the positive outcome, illustrating how this experience would help you succeed at AT&T.

In responding, demonstrate your research and understanding of AT&T’s offerings. Mention specific products, like their mobile plans or internet services, and express enthusiasm for how these can benefit customers, showcasing your readiness for the Retail Sales Consultant position.

Describe your approach to conflict resolution by emphasizing empathy, active listening, and problem-solving skills. Provide an example from past experiences where you successfully turned a challenging interaction into a positive outcome, aligning your response with AT&T’s customer-first philosophy.

Share your passion for technology, sales, and customer engagement. Mention how AT&T’s commitment to community and innovation aligns with your values. Use this opportunity to highlight your excitement about contributing to a brand that connects people.

Discuss qualities like empathy, adaptability, and strong communication skills. Highlight how these traits lead to meaningful customer interactions and sales success, explaining how they align with AT&T’s mission to connect communities.

Outline a strategy for managing your time effectively, such as creating a prioritized task list or developing a routine to handle high-traffic periods. Stress the importance of flexibility in adapting to changing customer needs, a vital skill for a Retail Sales Consultant at AT&T.

Discuss the importance of setting realistic yet challenging sales goals and how you break them down into actionable steps. Reflect on past experiences where your goal-setting helped you achieve or surpass sales targets, crucial for the Retail Sales Consultant role at AT&T.