Service Technician - Quail Ridge Apartments

As a Service Technician at Atlantic Housing Foundation, your responsibilities will encompass overseeing physical property maintenance, performing general repairs, and engaging in preventative maintenance. You'll also contribute to construction or rehabilitation projects, handle grounds keeping, and ensure all amenities are well-maintained. In addition, you'll be available for on-call emergencies and assist in the make-ready process while adhering to relevant laws and regulations.

To qualify for the Service Technician role at Quail Ridge Apartments with Atlantic Housing Foundation, candidates must hold a high school diploma or equivalent. Ideally, you should have at least 2 years of experience in multi-family or commercial maintenance. Technical qualifications include an EPA Sec 608 Certification and familiarity with plumbing repairs, HVAC systems, and electrical work. Strong communication skills and the ability to navigate maintenance tasks independently are also essential.

Absolutely! Service Technicians at Atlantic Housing Foundation enjoy a competitive salary starting at $22/hr, a $500 sign-on bonus, and a wide variety of benefits. These include paid time off, educational reimbursement, health insurance plans, and a 401(k) program with employer matching. Plus, you can take advantage of volunteer time off and rent discounts if you live on-site!

As a Service Technician at Quail Ridge Apartments, you’ll find yourself in a dynamic work environment where teamwork and community are key. Expect to be outdoors performing maintenance tasks and inside apartments for repairs. You’ll collaborate with the Lead Service Technician and the community manager, all while ensuring the property remains a safe and appealing space for residents. Your role can involve working in various weather conditions, which adds to the hands-on experience.

Atlantic Housing Foundation is committed to the growth of its employees. As a Service Technician, you'll have access to continuous learning and professional development opportunities. Whether it’s through educational reimbursement for certifications or hands-on training, we strive to help you enhance your skills for upward mobility within our organization.

When answering this question, emphasize your relevant experience in multi-family or commercial maintenance and specific technical skills you possess. Whether it's plumbing, HVAC, or electrical repairs, provide examples of tasks you've successfully completed in past positions to demonstrate your capability.

Describe your method for prioritizing maintenance requests effectively. Mention how you assess urgency, balance immediate needs with preventive maintenance, and communicate with team members or residents to manage expectations efficiently.

Share a specific instance where you successfully resolved a challenging repair issue. Highlight your problem-solving skills, how you approached the situation, any resources you utilized, and the positive outcome that resulted from your efforts.

Discuss your knowledge of relevant safety regulations, such as OSHA guidelines, and explain the importance of adhering to them. You can share how these regulations guide your work practices to ensure a safe environment for both you and the residents.

Explain your approach to handling on-call responsibilities. Share your philosophy on maintaining calmness under pressure, prioritizing tasks effectively, and how you ensure timely and efficient resolutions for any emergency maintenance requests.

Provide details about the tools and equipment you are experienced with. Share your familiarity with standard maintenance tools, HVAC equipment, and any specialized tools specific to the repairs you have performed. This demonstrates your readiness for the job's technical requirements.

Talk about the strategies you use to ensure high-quality results in every task, such as double-checking your work, following best practices, and seeking feedback from supervisors or colleagues. Giving examples helps emphasize your commitment to quality maintenance.

Provide an example illustrating your conflict resolution skills. Describe the situation, your approach to communication, and how you sought a collaborative resolution, emphasizing your ability to foster a positive team environment despite challenges.

Express your alignment with the mission and values of Atlantic Housing Foundation, focusing on your passion for affordable housing and community service. Discuss how this position aligns with your career goals and personal values, showing your genuine interest in being part of the team.

Acknowledge the demands of the role, such as handling emergencies or balancing multiple requests. You can add your perspective on how challenges, such as being on-call or working in varying weather conditions, contribute to professional growth and personal resilience.