Corporate Account Manager

Our client is a technology leader in the beverage, medical and industrial gas space. They utilize a network business model to help manage supply chain and client support. The company is starting up their Sandy Springs location and seeking qualified Corporate Account Managers for several open positions. The company offers a hybrid, flexible work environment, competitive health and wellness plans and an environment that fosters continuous growth.Salary/Hourly Rate:$20 – $21/hrPosition Overview:In the Corporate Account Managers position you are assisting B2B customers on technical questions and customer support. The accounts/customers you will be assisting are Retail Manager’s, Vendor’s, Key Account Manager’s, and business owner’s. In this Corporate Account Manager role you are to provide amazing service experience to customers by simplifying and meeting their needs for beverage, industrial, and medical gases.Responsibilities of the Corporate Account Manager:• Provide an exceptional customer experience for each customer through call, email and chat• Be part of a high energy team working towards an unparalleled customer experience in our industry• Technically support any Website, Dashboard or Account questions• Make outbound calls to new customers• Multi-task in a high energy standard office environment• Speak and listen effectively with Company customers via phone• Ability to recognize problems, resolve or escalate as neededQualifications for the Corporate Account Manager:• 5+ years of customer service or call center experience is ideal• Data entry experience a plus• Outgoing, empathic and customer focused• Customer-centric approach with a sense of urgencyEducation Requirements:• Associates degree is preferredBenefits:• Competitive health, and wellness plans• 401kBy applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.EOE/M/F/D/V/SOPosition ID: 151982