Senior Catering Sales Manager

Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment.

Where your passion for hospitality and knack for event planning will shine. As the driving force behind our catering sales efforts, you'll craft unforgettable experiences, turning dreams into reality for our clients and guests alike as our Senior Catering Sales Manager.

• The Senior Event Manager is responsible for managing all aspects of the event planning and execution process for corporate groups. The position operates in the Delphi software system, follows protocols for detailing events from the contract conversion to final billing and post-event follow up. 
• The Senior Event Manager works closely with the Senior Group Sales Manager and Senior Event Sales Manager for Weddings/Social Events,  Private Dining Manager, Culinary teams, department Operations teams and third party event planners and vendors, to detail corporate group programs, creating of customized Group Resumes and Banquet Event Orders. 
• Develops trusted relationships with each client to ensure goals and objectives are met or exceeded, attention to details and exceptional service is delivered, and opportunities for repeat business and referrals are secured.
• The Senior Events Manager, reports to the Director of Sales and Marketing, leads on-site cross-departmental teams, overseeing all aspects of corporate programming including event planning, detailing and execution, managing site visits, providing on-site coordination, and serving as a liaison between clients and individual internal departments to ensure seamless, memorable experiences.
• Cultivate and maintain relationships with clients, understanding their needs, preferences, and event requirements to ensure satisfaction and repeat business.
• Generate leads, negotiate contracts, and close sales for catering services, utilizing marketing strategies and promotional activities to drive revenue growth.
• Collaborate with clients and internal teams to plan and coordinate all aspects of catering events, including menu selection, logistics, staffing, and execution.
• Develop and manage catering budgets, pricing structures, and profit margins, ensuring profitability while meeting client expectations and quality standards.
• Conduct post-event evaluations and gather client feedback to assess satisfaction levels, identify areas for improvement, and enhance future event planning and execution.

Responsibilities Include:

Responsibilities include:

• Oversee and manage all aspects of corporate events, including development of BEOs and Resumes.

• Lead weekly BEO and Resume meetings, ensuring accurate and timely distribution.

• Manage program estimates, client budgets, communicate financial details, and final billing.

• Collect client information and maintain strong communication with clients and internal departments.

• Provide menu guidance, upsell experiences, and capture additional event revenue.

• Be present for client interactions before, during, and after events, including site inspections, daily check-ins, and post-event debriefs.

• Work flexible hours, including weekends, to meet client demands and support event execution.

• Collaborate with Banquet Captains, Reservations, Front Desk/Rooms, and Accounting to ensure accurate information and smooth operations.

• Build relationships within the wine country community and with industry professionals.

• The ideal candidate will be meticulous, innovative, organized, proactive, and have experience in both sales and operations within the hospitality industry. Strong business acumen, attention to detail, and excellent communication skills are essential.

• Assist the Director of Sales and Marketing in achieving quarterly and annual catering revenue goals.

• Develop and detail BEOs (Banquet Event Orders) and ensure accurate post-event billing.

• Lead site inspections and work closely with Group Sales to secure future business.

• Maintain service standards and ensure effective communication with all departments.

• Troubleshoot event issues, offer creative solutions and keep leadership informed of challenges.

• Stay informed about hotel facilities and operational needs.

• Make timely decisions balancing client needs with financial and staffing goals.

• Plan and participate in meetings with staff and clients.

• Provide exceptional service and maintain a professional demeanor and image.

• Generate cost estimates, manage planning timelines, and coordinate with internal teams.

• Act as a liaison between clients and hotel operations to ensure successful events.

• Communicate costs and collect deposits, and partner with Private Dining and Accounting teams for billing.

• Develop and input Resume details, prepare documents for meetings, and participate in weekly operations meetings.

• Coordinate third-party vendors and oversee their load-in and strike.

• Assist Private Dining Manager and designated internal teams to greet clients upon arrival and stay present throughout all events.

• Schedule and manage Pre-Con meetings with clients and department heads.

• Update financial reporting weekly and develop community relationships to expand sales opportunities.

• Upsell events to clients, optimizing pricing and revenue while managing costs.

• Maintain minimum costs and streamline staffing to meet revenue goals.

• Manage third-party vendor relationships and serve as ambassador for the Auberge du Soleil brand.

Salary Range: $85,000 - $90,000

• Associate’s degree or above in business, event coordinating, culinary arts, hospitality, or a related field or equivalent experience
• Proven track record of building and maintaining business relationships that result in sales
• Experience in a luxury hotel or environment preferred

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.