Marketing Operations Manager (Remote)

Remote

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.

As a Marketing Operations Wrangler, you will play a pivotal role in supporting the execution and optimization of our marketing campaigns and marketing operations initiatives. Working closely with cross-functional teams, including marketing, sales, and product development, you’ll leverage your expertise in marketing technologies, data analysis, and process optimization to drive efficiency and effectiveness across our marketing operations.

Responsibilities: 

• Marketing Technology Management: Manage and optimize marketing automation platforms, CRM systems, and other marketing technologies to support campaign execution, lead management, and reporting.
• Campaign Execution: Collaborate with marketing stakeholders to execute and deploy automation related to email marketing campaigns, lead nurturing workflows, and other marketing initiatives.
• Data Analysis: Analyze marketing performance data to assess campaign effectiveness, identify trends, and recommend optimization strategies.
• Process Optimization: Identify opportunities to streamline and improve marketing processes, workflows, and systems to enhance efficiency and scalability.
• Reporting and Dashboards: Develop and maintain marketing performance dashboards and reports to provide insights into key metrics and KPIs.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including marketing, sales, and product development, to ensure alignment and integration of marketing initiatives with broader business objectives.
• Training and Enablement: Provide training and support to marketing teams on marketing technologies, best practices, and processes.

Requirements: 

• 1-5 years of experience in marketing operations, marketing automation, business development, sales, or related roles.
• Proficiency in marketing automation platforms such as HubSpot.
• Proficiency in CRM platforms such as Salesforce, Outreach, Zoominfo, and/or Outreach.io.
• Strong analytical skills with experience in data analysis and reporting.
• Excellent communication and collaboration skills with the ability to work effectively in a cross-functional team environment.
• Detail-oriented, with strong organizational and project management skills.
• Experience with Salesforce or other CRM systems is a plus.
• Knowledge of HTML/CSS and basic coding skills is a plus.

Salary range: $100,000-$150,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves.

About Automattic 

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission: We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source, and the vast majority of our work is available under the GPL.

Diversity, Equity, & Inclusion at Automattic 

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just

Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. 

Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.