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People Operations Assistant

WHO WE ARE
Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space’s unrivaled audiovisual features including a 200 foot wide, 15k resolution video wall. Voted North America's 'Best Large Club' in 2022 and 2023 and ranked top ten globally by DJ Mag, Avant Gardner has welcomed sold out shows featuring today's top acts and emerging global stars including Drake, Skrillex, Turnstile, Four Tet, John Summit, Glass Animals, Carl Cox, Keinemusik, Christina Aguilera, David Guetta, Marshmello, Reneé Rapp, Rina Sawayama, Rüfüs Du Sol, SOFI TUKKER, Tiësto, and many more. Avant Gardner’s portfolio includes event brands such as The Cityfox Experience along with programming across New York City. For more information, visit Avant-Gardner.com.

WHO YOU ARE

  • Someone who is highly organized, able to juggle multiple projects at once and prioritize with accuracy.
  • Someone who is reliable and has a “no task too small” attitude
  • Someone who can keep calm under high pressure situations
  • Adept at building strong relationships across different teams and levels.


ABOUT THE ROLE

We are looking for a People Operations Assistant to provide administrative support and assist with the daily operations of the People Team (Human Resources). This entry-level position is perfect for someone eager to learn more about HR processes. The ideal candidate is highly organized and detailed oriented. As a people operations assistant, you  will perform a variety of administrative tasks and support our People team in activities such as maintaining employee records, coordinating recruitment, and more.

In this role, you will have the opportunity to make a significant impact, coordinating events, and optimizing systems and procedures. If you have a passion for hospitality, excellent communication skills, and a knack for problem-solving, we would love to hear from you. This is an in-person full time  role, reporting to our corporate office Monday-Friday.

ESSENTIAL ROLES & RESPONSIBILITIES 

  • Reports to Senior People Operations Manager
  • Serve as the initial contact for employee inquiries and direct them to the appropriate team members.
  • Assist with daily HR operations and provide clerical support to the People Operations team, including document scanning and managing email correspondence.
  • Compile and update employee records in digital and physical formats.
  • Process documents and prepare reports related to staffing, recruitment, training, grievances, and evaluations.
  • Coordinate HR projects, organize meetings and training sessions, and take minutes.
  • Address employee inquiries about HR policies and assist with payroll preparation.
  • Support areas such as compliance, performance management, and employee relations.
  • Develop standardized email templates for various HR communications.
  • Conduct audits on personal files and verify employee information accuracy.
  • Organize employee data in the HRIS and develop onboarding/offboarding templates.
  • Manage the HR calendar for key dates and maintain confidentiality.
  • Assist with event planning and logistics while collaborating on team-building activities.
  • Perform additional duties as assigned, including supporting special projects.

DESIRED SKILLS & QUALIFICATIONS 

  • Preferred  1 year of experience in an administrative role, preferably in the hospitality industry. But not required
  • Proficient in G-Suite
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills, with the ability to multitask and meet deadlines
  • Strong attention to detail and problem-solving abilities
  • Outstanding communication and interpersonal skills
  • Proactive and self-motivated, with the ability to work independently and as part of a team


BENEFITS & PERKS 

  • When available, complimentary or discounted tickets for live events at our music venue, guests included. 
  • Complimentary snacks and beverages available in office 
  • PTO Days + Specified Holidays Off 
  • Medical, Dental and Vision Insurance 
  • 401K with employer match 
  • Flexible Spending Account (FSA) that can be used for commuting expenses, dependent care and more! 
  • Employee Assistance Program (EAP) 
  • Opportunities for professional development and advancement within the company 


COMPENSATION The yearly salary rate for this position will range from $50,000-$60,000

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Operations Assistant, Avant Gardner

At Avant Gardner, we're not just an event space; we're a vibrant hub for creativity and connection. We're on the hunt for a People Operations Assistant to join our amazing team in New York City! If you have an eye for detail and a knack for organization, this is the perfect role for you. In this exciting entry-level position, you’ll be diving into the daily operations of our People Team, where your contributions will make a real difference. From maintaining employee records to coordinating recruitment efforts, your organizational skills will shine. You’ll be the friendly voice guiding employees through their inquiries and ensuring that our HR processes run smoothly. This role isn't just administrative; it's a stepping stone into the dynamic world of human resources. You'll also have opportunities to assist with event planning and team-building exercises, all while enjoying the perks of working in one of the most iconic venues in the world. At Avant Gardner, we value passion, collaboration, and a no-task-too-small attitude. If you're someone who thrives under pressure and loves the hospitality industry, we want to hear from you! Join us for an unforgettable experience in a role that promises growth and the chance to be part of something truly special.

Frequently Asked Questions (FAQs) for People Operations Assistant Role at Avant Gardner
What does a People Operations Assistant do at Avant Gardner?

As a People Operations Assistant at Avant Gardner, you'll provide vital support for the daily operations of our People Team. Your responsibilities will include maintaining employee records, assisting with recruitment processes, addressing employee inquiries, and helping organize HR projects. Your role ensures that our HR operations run smoothly, contributing directly to the success of our iconic event space.

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What qualifications are needed for the People Operations Assistant position at Avant Gardner?

While prior experience is preferred, it is not required for the People Operations Assistant position at Avant Gardner. We value strong organizational skills, excellent verbal and written communication abilities, and a proactive attitude. Proficiency in G-Suite and a detail-oriented mindset will greatly benefit you in this role as you support our HR team.

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What types of tasks will I be expected to perform as a People Operations Assistant at Avant Gardner?

In your role as a People Operations Assistant at Avant Gardner, you'll perform a variety of tasks such as compiling and updating employee records, processing HR documents, coordinating meetings, and assisting with payroll preparation. You'll also help manage employee inquiries and support event logistics, making each day varied and dynamic.

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What kind of work environment can I expect as a People Operations Assistant at Avant Gardner?

The work environment at Avant Gardner is vibrant and dynamic, reflecting the energy of our renowned event space. You'll be collaborating with a diverse team of talented individuals who are passionate about hospitality and entertainment. Expect to thrive in a fast-paced setting while contributing to a culture of teamwork and innovation.

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What benefits are available to People Operations Assistants at Avant Gardner?

As a People Operations Assistant at Avant Gardner, you'll enjoy a range of benefits including medical, dental, and vision insurance, 401(k) with employer match, flexible spending accounts, paid time off, and opportunities for professional development. Plus, you may receive complimentary or discounted event tickets and complimentary snacks at the office!

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Common Interview Questions for People Operations Assistant
Can you describe your organizational skills relevant to the People Operations Assistant role?

When answering about your organizational skills, focus on specific situations where you successfully managed multiple tasks or projects. For example, discuss how you prioritize tasks, use tools like calendars or task management apps, and ensure that deadlines are met without compromising quality.

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How would you handle a difficult employee inquiry at Avant Gardner?

Showcase your problem-solving abilities by outlining a step-by-step approach. Start with listening to the employee's concern, expressing empathy, and directing them to the appropriate resources or personnel while ensuring confidentiality. Mention the importance of maintaining professionalism throughout this process.

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What strategies would you use to maintain confidentiality in HR records?

Emphasize the importance of data protection in HR by discussing your understanding of confidentiality protocols. You may mention securing sensitive documents, limiting access to authorized personnel, and using secure digital systems as proactive strategies to protect employee information.

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Why do you want to work in HR at Avant Gardner?

Express your enthusiasm for the hospitality and entertainment industry and your passion for supporting team members. Mention how Avant Gardner’s vibrant environment excites you and aligns with your career aspirations, particularly in contributing to organizational culture and employee engagement.

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How do you prioritize tasks when supporting a team?

Discuss your time management techniques, such as using to-do lists or prioritizing based on deadlines and urgency. Explain how you would consult with team members to understand their priorities to ensure that you're aligned with the team's needs and objectives.

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Can you describe your experience with administrative tasks?

Share any relevant experience you have with administrative duties such as scheduling, record-keeping, or correspondence. Provide examples of how you efficiently managed these tasks, showcasing your ability to handle repetitive duties and maintain attention to detail.

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How do you handle pressure and tight deadlines in the workplace?

Describe situations where you have successfully managed pressure by remaining calm and focused. Highlight methods like breaking tasks into smaller steps, managing time effectively, and seeking help from colleagues when necessary to keep workloads manageable.

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What role do you think communication plays in a People Operations Assistant position?

Discuss the importance of clear communication in HR, particularly in resolving employee issues, facilitating training sessions, and providing information on policies. Emphasize your commitment to active listening and creating open lines of communication among team members.

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What would you do if you discovered an error in an employee record?

Explain your approach to addressing errors in a professional manner, such as immediately informing your supervisor or the appropriate personnel. Stress the importance of accuracy and the steps you'd take to rectify the error without compromising confidentiality.

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How would you assist with event planning as a People Operations Assistant?

Frame your response around your organizational and multitasking skills. You could mention coordinating logistics, communicating with vendors, and collaborating with team members to ensure that planning runs smoothly and that all event details are executed flawlessly.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 10, 2024

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