Senior Global Benefits Specialist - job 2 of 2

As a Senior Global Benefits Specialist at Axon, the key responsibilities include overseeing the administration of health, dental, and vision insurance programs, managing benefits enrollment, resolving claims issues, and leading the annual open enrollment process. You will also analyze benefit-related reports, develop educational materials for employees, and collaborate with cross-functional teams to ensure our benefits align with legal standards and employee needs.

The ideal candidate for the Senior Global Benefits Specialist position at Axon should have at least four years of experience in benefits administration, preferably in a high-growth organization. A deep understanding of benefits regulations, proficiency in HR systems like Workday, and strong analytical skills are critical. Organizational aptitude, customer service focus, and excellent communication skills are also essential for success in this role.

At Axon, the benefits program is thoughtfully designed to support employees' overall well-being. As a Senior Global Benefits Specialist, you'll help facilitate access to medical, dental, and vision plans, as well as wellness initiatives aimed at promoting health and balance. The comprehensive offerings extend to mental wellness support, fitness programs, competitive salaries, and paid parental leave, all contributing to a positive work-life balance.

In the role of Senior Global Benefits Specialist at Axon, you will primarily work with HR systems such as Workday for managing employee benefits data. Proficiency in Microsoft Office 365 is also necessary for creating reports, communication materials, and managing benefits administration tasks efficiently.

The company culture at Axon is vibrant, inclusive, and mission-driven. As a Senior Global Benefits Specialist, you’ll be a part of a collaborative team that values diverse perspectives and fosters a supportive work environment. Employees at Axon are encouraged to take ownership, contribute ideas, and grow professionally in a fast-paced yet rewarding atmosphere dedicated to making a positive societal impact.

When answering this question, highlight relevant experiences that showcase your familiarity with overseeing health and wellness programs, managing enrollments, or resolving claim issues. Be specific about your roles and the types of benefits arrangements you managed, indicating how these experiences prepare you for the Senior Global Benefits Specialist position.

Explain your approach to staying updated on federal and state regulations pertaining to employee benefits like ACA and ERISA. Discuss any tools you use to track compliance seamlessly and experiences where you collaborated with teams to ensure your past organization adhered to legal standards.

Highlight your experience in creating educational materials or conducting informative sessions focused on benefits. Mention analytical insights you’d leverage to address common queries and ensure engagement, demonstrating your ability to turn complex information into practical guidance.

Share your experience analyzing reports and working with payroll or HR tech teams to resolve discrepancies. Emphasize your analytical skills, detailing the steps you would take to identify the source of discrepancies and facilitate corrective actions.

Discuss specific time management strategies and tools you utilize to prioritize tasks effectively, such as creating checklists or using project management software. Provide examples of how you successfully managed competing priorities in previous roles, which will showcase your organizational skills.

Address your familiarity with conducting benefits audits and any audits you’ve led in the past. Highlight your understanding of audit processes, your attention to detail, and the collaboration required with other teams to ensure compliance and transparency in benefits administration.

Illustrate your planning and communication strategies for managing the annual open enrollment process. Discuss how you coordinate with various stakeholders, manage systems configurations, and develop effective communication materials to ensure employees have a seamless experience.

Describe your proactive and resourceful problem-solving techniques. Provide an example from your prior experience where you identified an issue and effectively resolved it, demonstrating your analytical thinking and commitment to continuous improvement in benefits administration.

Convey your commitment to professional development by mentioning resources you follow, like industry publications, webinars, or conferences. Discuss specific actions you've taken to implement new ideas or benefit improvements from your findings into your work.

Talk about your experience in promoting wellness programs, emphasizing creative marketing strategies you've used to engage employees. Discuss how you would collaborate with teams to align wellness initiatives with Axon's mission and employee feedback for maximum impact.