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Technical Support Engineer (Onsite) - Peachtree Corners, GA image - Rise Careers
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Technical Support Engineer (Onsite) - Peachtree Corners, GA - job 2 of 2

Axon is on a mission to Protect Life by pursuing critical safety and justice issues. They’re looking for a high-energy Technical Support Engineer with experience in customer service and technical support.

Skills

  • Customer service
  • Technical support
  • Networking
  • Linux systems administration

Responsibilities

  • Work closely with Law Enforcement customers
  • Become an expert on the Fusus solution
  • Lead consultative Solution Audits for prospects
  • Provide frontline email & phone support
  • Research, diagnose, troubleshoot, and identify solutions
  • Assist the tier 1 support team
  • Develop knowledge base articles
  • Participate in an on-call rotation

Education

  • Bachelor's Degree in Information Technology or related field

Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
To read the complete job description, please click on the ‘Apply’ button
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CEO of Axon
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Rick Smith
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Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$52,000/yr - $78,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 7, 2024

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