Axon is seeking a Technical Support Representative to provide first-class technical support to our customers while pursuing critical safety and justice issues through our devices and software.
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Skills
Technical support experience
Excellent communication skills
Problem-solving skills
Proficiency with Windows OS and cloud solutions
Responsibilities
Troubleshoot and resolve technical issues
Build and maintain subject matter expertise of all Axon products
Assist customers with inquiries
Report bugs and trends to stakeholders
Education
High school diploma or equivalent required
Associates or Bachelor's degree preferred
Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Medical, Dental, Vision plans
Learning & Development programs
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Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.