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Director of Marketing

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

The Role

Bankjoy is seeking a visionary and experienced Director of Marketing to join our dynamic team and build a world-class marketing department from the ground up. This role is ideal for a hands-on leader who thrives in a fast-paced environment and has a proven track record of creating and scaling marketing strategies in fintech, SaaS, or related industries.

As the first marketing leader in our growing team, you will have the opportunity to shape Bankjoy’s marketing vision, execute impactful campaigns, and hire a high-performing marketing team to drive demand generation, brand awareness, and client engagement.

Base salary range:

  • USD: $140,000 - $160,000

  • CAD: $140,000 - $175,000

In this role, you will:

  • Marketing Strategy & Leadership:

    • Develop and execute a comprehensive marketing strategy aligned with Bankjoy’s business goals and growth objectives.

    • Define marketing priorities, budgets, and KPIs to measure success across all initiatives.

  • Team Building & Leadership:

    • Build and lead a high-performing marketing team, including hiring Senior Marketing Manager, Content Creators, Designers, and other roles as needed.

    • Provide mentorship and guidance to marketing hires to foster creativity, collaboration, and innovation.

  • Demand Generation & Lead Acquisition:

    • Drive measurable growth through demand generation campaigns, digital marketing, email marketing, and SEO/SEM strategies.

    • Collaborate with sales to ensure seamless handoff and conversion of Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs).

  • Event Management:

    • Oversee planning and execution of Bankjoy’s annual client conference, trade shows, and smaller regional events to engage prospects and clients.

  • Brand Building & Content Creation:

    • Elevate Bankjoy’s brand presence through compelling storytelling, thought leadership content, and consistent messaging across all channels.

    • Ensure all marketing materials reflect Bankjoy’s brand identity and resonate with target audiences.

  • Collaboration with Product & Sales:

    • Partner with product and sales teams to develop go-to-market strategies for new product launches and feature updates.

    • Align marketing initiatives with sales goals to maximize revenue growth and client acquisition.

  • Analytics & Reporting:

    • Leverage data analytics to track campaign performance, measure ROI, and optimize marketing efforts.

    • Prepare regular reports for the executive team on marketing effectiveness and pipeline contribution.

What you bring:

  • 7+ years of experience in marketing management at SaaS B2B companies.

  • Strong understanding of digital marketing strategies, including email marketing, social media, and paid advertising.

  • Proven experience managing multi-channel campaigns from concept to execution.

  • Excellent project management skills with the ability to prioritize and manage multiple tasks efficiently.

  • Experience planning in person events and webinars. 

  • Experience with marketing analytics tools (e.g., Google Analytics, HubSpot) and CRM systems.

What you get:

  • A fast-paced and collaborative environment 

  • Competitive compensation

  • Stock options at a well-funded startup

  • 100% medical, dental and vision coverage for you and 50% for your family on our base plans. (US Employees & Canadian Employees)

  • 401(k) plan with 4% company matching (US Employees)

  • 4 weeks PTO and 5 health days

  • 18 holidays

  • Performance-based bonuses (US & Canadian Employees)

  • Remote first culture

     

Equal Employment Opportunities at Bankjoy

Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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What You Should Know About Director of Marketing , Bankjoy

At Bankjoy, a cutting-edge Y Combinator and Bessemer Venture Partners backed FinTech startup, we are on a mission to transform the way community banks and credit unions operate by bringing them into the digital age. We’re seeking a dynamic Director of Marketing to spearhead the development of a top-notch marketing department from the ground up. If you're someone who thrives in a fast-paced environment and has a solid background in crafting and scaling marketing strategies for fintech or SaaS, this is your chance to shine. In this pivotal role at Bankjoy, you'll take the lead in creating a comprehensive marketing strategy that aligns with our business goals while defining our marketing priorities and budget. As the first marketing leader, you’ll not only design impactful campaigns but also build and mentor a high-performing marketing team that will drive demand generation and engage clients effectively. From overseeing our annual client conference to enhancing our brand presence through storytelling and thought leadership, your contributions will be crucial. Additionally, your analytical skills will help track campaign performance and optimize our marketing efforts. With a competitive salary range and fantastic benefits including stock options, medical coverage, and ample PTO, we’re excited to invite a visionary to join our remote-first culture at Bankjoy, where innovation and collaboration come together to revolutionize banking for all.

Frequently Asked Questions (FAQs) for Director of Marketing Role at Bankjoy
What are the main responsibilities of the Director of Marketing at Bankjoy?

As the Director of Marketing at Bankjoy, you'll be responsible for developing and executing a comprehensive marketing strategy that supports our business goals. This includes driving demand generation, overseeing the execution of marketing campaigns, collaborating with the product and sales teams, and leading a high-performing marketing team while managing the brand's presence in the FinTech space.

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What qualifications are needed for the Director of Marketing position at Bankjoy?

Candidates for the Director of Marketing role at Bankjoy should have at least 7 years of experience in marketing management, particularly in SaaS B2B environments. A strong understanding of digital marketing, experience managing multi-channel campaigns, excellent project management skills, and familiarity with marketing analytics tools are essential for success in this position.

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How does the Director of Marketing contribute to team building at Bankjoy?

In the role of Director of Marketing at Bankjoy, you will build and lead a high-performing marketing team. This includes hiring key positions like Senior Marketing Manager and Content Creators, providing mentorship, fostering collaboration, and encouraging innovation within your team to ensure a creative and productive marketing environment.

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What kind of campaigns will the Director of Marketing at Bankjoy lead?

The Director of Marketing at Bankjoy will lead various demand generation campaigns, digital marketing efforts, email marketing initiatives, and SEO/SEM strategies. Your role will also involve planning and executing events such as trade shows and client conferences to enhance engagement with prospects and clients.

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What benefits does Bankjoy offer to its Director of Marketing?

Bankjoy provides a competitive compensation package that includes a base salary, stock options, 100% medical, dental, and vision coverage for employees, a 401(k) plan with company matching, and generous PTO. This ensures that the Director of Marketing receives robust support while contributing to a fast-paced and innovative work environment.

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Common Interview Questions for Director of Marketing
How do you measure the success of your marketing campaigns?

In answering this question, highlight the key performance indicators you track such as ROI, lead conversion rates, and engagement metrics. Discuss any tools like Google Analytics or HubSpot you use for data collection, and provide examples of campaigns where you successfully measured and optimized their performance.

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Can you describe a successful marketing strategy you developed in your previous role?

When responding, be specific about the strategy you implemented, outlining the goals, target audience, channels used, and results achieved. Use metrics to illustrate your impact, and reflect on what made the strategy successful so that it demonstrates your insight and expertise.

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What experience do you have in building a marketing team?

Discuss your prior experiences in hiring and mentoring marketing professionals. Highlight your approach to team management, including how you foster creativity and collaboration. Mention any challenges you faced and how you overcame them while building effective teams.

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What role does data analytics play in your marketing decisions?

Explain your approach to using data in marketing, such as how you use analytics to inform strategy, optimize campaigns, and understand customer behavior. Share examples where data-driven insights led to successful marketing decisions.

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How do you approach branding and storytelling in your marketing efforts?

Talk about your philosophy on branding and how you incorporate storytelling into your marketing strategies. Provide examples of campaigns or content you've created that successfully conveyed a brand's message and connected with the audience.

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How do you ensure alignment between marketing and sales teams?

Emphasize your methods for ensuring collaboration between marketing and sales, like regular communication, shared goals, and joint planning for campaigns. Share any specific processes you’ve implemented to facilitate smooth transitions from leads to sales.

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What digital marketing tools are you familiar with?

List experience with tools like Google Analytics, HubSpot, or any specific platforms you've used for SEO, content management, email marketing, and social media. Discuss how these tools have enhanced your effectiveness in previous roles.

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How would you prioritize projects as a Director of Marketing?

Discuss the criteria you use for prioritization, such as business objectives, potential ROI, and resource availability. Provide examples of how you've successfully managed competing deadlines or projects in the past to showcase your project management skills.

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Can you provide an example of how you've managed a budget effectively in marketing?

Be ready to detail how you’ve allocated resources in previous roles, ensuring the highest ROI on a given budget. Mention any budgeting tools used and challenges faced when managing a marketing budget, along with how you implemented solutions.

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How would you develop a go-to-market strategy for a new product at Bankjoy?

Outline your approach to gathering market research, identifying target audiences, and establishing messaging and positioning. Discuss how you would collaborate with product and sales teams to ensure the strategy is aligned with company goals and drives successful product launches.

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Our mission is to revolutionize American banking infrastructure by leading digital transformation at credit unions and community banks.

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BENEFITS & PERKS
Dental Insurance
Vision Insurance
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Paid Holidays
FUNDING
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TEAM SIZE
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Full-time, remote
DATE POSTED
December 4, 2024

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