Dir, Integrated Client Solutions

The Director, Integrated Client Solutions at Basis Technologies plays a pivotal role in managing client relationships and ensuring their media objectives are met. This includes overseeing the development of strategic media plans, delivering high client satisfaction levels, and mentoring team members to enhance their careers. You'll be driving the collaboration between internal teams, working toward improved media outcomes, and contributing to the overall success of our clients.

To qualify as the Director, Integrated Client Solutions at Basis Technologies, candidates should have over 5 years of experience in digital media planning and buying, with at least 2 years in a team management role. A deep understanding of the digital media landscape encompassing search, social, and programmatic is crucial, alongside strong communication and strategic thinking skills. A commitment to inclusivity and fostering a supportive team environment will set you apart.

Basis Technologies is dedicated to supporting employee growth through robust training, mentorship, and a culture of constructive feedback. As a Director, you’ll play an integral role in the professional development of your team members, conducting one-on-one meetings and helping set their career goals. The company has been recognized as a top workplace for its commitment to employee well-being, offering benefits like flexible work options and mental health support.

The salary range for the Director, Integrated Client Solutions position at Basis Technologies is between $97,000 and $140,000. This range is influenced by factors such as location, experience, and education. The total compensation package may also include bonuses, commission, and equity options, ensuring that our employees are well rewarded for their expertise.

Basis Technologies stands out as a top workplace due to its focus on inclusivity, employee development, and commitment to work-life balance. Recognized by various publications, the company’s environment promotes creativity, respect, and collaboration. As the Director, Integrated Client Solutions, you will be part of a culture that values diverse voices and encourages meaningful contributions from all team members.

When answering this question, highlight your relevant experience in digital media planning. Discuss specific projects you have managed, the strategies you've implemented, and the results you've achieved. Emphasize how your background aligns with the responsibilities of the Director, Integrated Client Solutions position, showcasing your ability to lead a team effectively.

In your response, illustrate your management style and how you prioritize team development. Discuss methods such as regular one-on-one feedback sessions, goal setting, and mentorship programs that help team members grow. It’s important to demonstrate your commitment to fostering a collaborative and supportive environment, enabling everyone to succeed.

When addressing this question, discuss your proactive approach to client servicing. Explain how you would prioritize gathering client feedback, maintaining open communication, and customizing media plans to meet specific client needs, ensuring you'll not only retain but also grow client relationships.

This question gives you the chance to showcase your problem-solving skills. Identify a situation that was complex and required strategic thinking, detailing your approach to resolution and the positive outcome that ensued. Highlight collaboration with your team and the learning points derived from that experience.

Discuss important key performance indicators such as Return on Ad Spend (ROAS), click-through rates, impressions, and engagement rates. Elaborate on how you analyze these metrics to assess campaign effectiveness, making adjustments as necessary to optimize results.

Emphasize your approach to communication and teamwork. Explain how you would facilitate meetings, encourage sharing of knowledge, and set common objectives to improve collaboration between different functions within the organization, ensuring media plans are comprehensively developed.

Talk about the importance of data in informing strategies and decisions. Discuss your experience in utilizing data analytics tools to drive insights that enhance campaign performance and thereby guide your planning processes at Basis Technologies.

Highlight your commitment to ongoing education by mentioning resources you follow, such as industry blogs, webinars, or professional networks. Describe how this knowledge benefits your strategic planning and enhances the value you bring to clients as a Director, Integrated Client Solutions.

When answering, explain your hands-on experience with programmatic media buying platforms. Share specific success stories, demonstrating how this expertise equips you to lead your team effectively, develop strategic solutions, and achieve client goals.

This is a chance to connect your personal career goals with the company's mission. Discuss the appeal of working with an innovative technology platform, leading a team, and contributing to a culture that values collaboration and growth, spotlighting how you can positively impact the organization.