Job details

Technical Services Engineer

The Bazaarvoice Content & Creators (C&C) Technical Services team is hiring an Implementation Engineer with experience delivering custom integration technologies in a professional services capacity. As a Technical Services Engineer, you will partner closely with client-facing and engineering colleagues in the US, UK, and Australia to deliver and support Bazaarvoice C&C products and services. This is a hybrid role that incorporates both business and technical responsibilities.

Working hours are during US hours from 13h to 22h locally in Lithuania, and this team observes US holidays.

What You Will Do

Implement Content and Creators (C&C) products for Bazaarvoice clients
Manage deliverables and timelines for varying technical projects/tasks in a fast-paced environment
Provide technical consulting and support for Bazaarvoice C&C products and services to client-facing colleagues and clients
Work closely with Product and Engineering teams to resolve bugs and provide technical input for feature development
Develop and execute queries on datasets using SQL and REST web services
Develop tooling/scripting to automate tasks and perform data analysis
Develop and maintain technical documentation

Who You Are

1+ years of experience in an IT role supporting software/SaaS client products or services
Fluent English skills
Strong analytical skills with strong attention to detail
Strong verbal and written communication skills
Basic or intermediate experience with scripting languages (e.g. JavaScript, Python, Bash)
Experience with version control systems (e.g. Git)

Nice To Have

Strong technical troubleshooting skills using industry-accepted best-practices and tools
Experience managing deliverables and timelines for varying projects/tasks in a fast-paced environment
Experience with project/task management systems (e.g. Jira)
Basic or intermediate experience with front-end web development using HTML5, CSS3, and JavaScript
Basic or intermediate experience with SQL
Experience with cloud computing services platform (e.g. Amazon Web Services)
Familiarity with REST web services

€2,000 - €2,300 a month

EUR gross per month

Pay Transparency & Integrity Builds Trust

At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. The above base salary range for this position is EUR gross per month and will depend on your skills, qualifications, and experience.

#LI-HYBRID

#LI-AS1

Average salary estimate

$25800 / YEARLY (est.)

min

max

$24000K

$27600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Services Engineer, Bazaarvoice

Join Bazaarvoice as a Technical Services Engineer in Vilnius, where you’ll become an essential part of the Content & Creators (C&C) Technical Services team. In this hybrid role, you will collaborate with colleagues across the globe, primarily in the US, UK, and Australia, to deliver top-notch implementation of C&C products for our valued clients. You'll be responsible for managing various technical projects and timelines in a dynamic environment and providing insightful technical consulting to both internal teams and clients. You’ll leverage your analytical skills to analyze datasets using SQL and REST web services and even automate tasks with your scripting expertise. Additionally, you will document processes meticulously, ensuring our tech resources are well-organized and accessible. Your previous IT experience supporting software or SaaS products will serve you well here, as will your fluency in English and strong communication skills. If you’re ready to dive into a supportive workplace that values your skills and encourages continuous learning, Bazaarvoice is the place for you; join us and help shape the future of content and creativity!

Frequently Asked Questions (FAQs) for Technical Services Engineer Role at Bazaarvoice

What does a Technical Services Engineer at Bazaarvoice do?

A Technical Services Engineer at Bazaarvoice is responsible for implementing and providing support for the Content & Creators products. This includes managing technical projects, delivering consulting support to clients, and collaborating with product and engineering teams to enhance our offerings.