Delivery Manager / Scrum Master (CTRM)

To qualify for the Delivery Manager / Scrum Master position at CTRM, candidates should possess a Bachelor’s degree in Business Administration, Engineering, or a related field. Additionally, a Scrum Agile or equivalent project management certification is essential. Proven project management experience within CTRM, preferably in a consulting capacity, is also a must, along with a strong record of managing projects from initiation to completion.

The primary responsibilities of a Delivery Manager / Scrum Master at CTRM involve leading agile teams in completing projects focused on CTRM system implementations and optimizations. This includes developing project plans, facilitating Agile ceremonies, managing project budgets, communicating with stakeholders, and ensuring deliverables meet quality standards. You will also monitor resource utilization and adjust plans as necessary to meet objectives.

Successful candidates for the Delivery Manager / Scrum Master role at CTRM should exhibit strong organizational and multitasking abilities. Excellent communication and interpersonal skills are vital, along with proficiency in project management software such as JIRA. An analytical mindset and effective problem-solving abilities are also essential for navigating complexities and meeting tight deadlines.

At CTRM, the Delivery Manager / Scrum Master ensures project quality by implementing and managing quality control processes throughout the project lifecycle. This involves setting clear quality expectations, monitoring deliverables against these standards, and conducting post-project evaluations to identify strengths and areas for improvement. This proactive approach guarantees that projects not only meet but exceed client expectations.

Preferred experience for the Delivery Manager / Scrum Master role at CTRM includes significant project management experience within the Commodity Trading and Risk Management sector. Candidates with management consulting backgrounds will find their skills highly relevant, particularly those who have demonstrated success in leading projects from initiation through to completion, especially in challenging environments.

In answering this question, highlight specific agile frameworks you’ve used, such as Scrum or Kanban, and illustrate how you’ve implemented them in your previous roles. Discuss your experience facilitating agile ceremonies and how it contributed to project success, focusing on improvements in team collaboration and delivery times.

To address conflict, discuss your approach in resolving differences by fostering open communication. Share examples of situations where you facilitated discussions to find common ground, ensuring that resolutions align with project goals and maintain team focus on deliverables. Highlight the importance of a positive team culture.

Explain your strategy for quality assurance which may include defining critical quality metrics, performing regular checks during the project lifecycle, and conducting thorough reviews of deliverables prior to completion. Emphasize your role in instilling a culture of quality in the team.

Discuss the tools and techniques you use to prioritize tasks such as user stories, backlogs, and Gantt charts. Explain how you engage the team to establish deadlines collaboratively to ensure buy-in. Share examples where you successfully managed changing priorities while keeping the project on track.

Prepare a specific instance where your project faced significant challenges, such as resource limitations or scope changes. Describe the actions you took to manage expectations, communicate effectively with stakeholders, and implement solutions that led to project delivery despite the obstacles.

Showcase your proactive approach to identifying, assessing, and mitigating risks. Discuss frameworks you implement, such as risk registers, and provide examples of how you have successfully developed contingency plans that minimized risk impact in previous projects.

Illustrate your ability to tailor communication styles based on stakeholder needs. Share how you utilize regular updates, meetings, and reporting tools to keep everyone informed about project progress, ensuring transparency and fostering trust among stakeholders.

Mention specific project management tools like JIRA or Trello that you've successfully used in CTRM projects. Explain how these tools have facilitated better organization, tracking, and collaboration within the team to enhance project outcomes.

Discuss strategies you've employed to boost team motivation, such as celebrating successes, providing constructive feedback, and ensuring team members have opportunities for professional development. Highlight initiatives that have led to improved team performance and morale.

This is your chance to connect your personal and professional aspirations with the company's mission. Talk about your interest in Commodity Trading and Risk Management and how your skills and experiences align with CTRM's objectives, illustrating how you will add value to the team.