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Business Development Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Arrowhead Automotive has an immediate job opening for a Business Development Specialist. We work hard to build a great, team-oriented culture where you love to come to work every day alongside colleagues who ultimately become friends!

A DAY IN THE LIFE AT ARROWHEAD

As a Business Development Specialist, you will not only provide excellent customer service but also generate new business and contribute to marketing and promotional activities. Commercial property and casualty insurance experience a plus.   

Business Development Management – 75% 

You will join forces with the Vice President of Business Development to generate new business opportunities and expand our customer base in the insurance industry.

  • Analyze current customer accounts, establishing cross-sell/account rounding opportunities.

  • Develop and maintain relationships with key decision-makers on existing accounts to deepen customer engagement and identify potential referrals.

  • Generate new business leads based on lost accounts, industry listings, networking, and referrals.

  • Maintain accurate records of sales activities, customer interactions, and pipeline opportunities.

  • Collaborate with marketing and advertising teams to develop and implement effective sales campaigns.

  • Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business.

  • Stay up to date with industry trends and changes in insurance policies and regulations.

Current Customer Management – 25%

You will collaborate with our Customer Service Team to provide an outstanding customer experience focusing on daily policy management duties on an established book of business, such as:

  • Review in-force policies and current customers to identify and implement ideal cross selling opportunities. Follow-up with customers regularly to ensure customer satisfaction and identify opportunities for cross-selling or upselling.

  • Work with insurance company underwriters to receive timely and accurate quotes.

  • Preparing renewal presentations + binding/reissuing policies.

EXPERIENCE WE NEED IN THIS ROLE

  • Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers.

  • Preference is given to applicants with retail agency experience.

  • Excellent communication, presentation, and negotiation skills.

  • State insurance license is required within the first 90 days of employment.

WHO IS ARROWHEAD?

Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth-largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator, Arrowhead General Insurance Agency, Inc., and our extensive portfolio of various insurance carriers.

AWESOME COMPENSATION & JOB PERKS

Arrowhead Automotive offers a compensation and benefits package that meets today’s most essential needs and includes:

  • Target salary of $55k-$65k depending on experience + commissions on new business along with quarterly bonus potential based on retention.

  • Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account.

  • A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.

  • Flexible Work Schedule – Our team members must have the flexibility to achieve work-life balance by establishing their schedules around our core office hours and utilizing our unique time off benefits.

For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com.

Pay Range

$55,000 - $65,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Average salary estimate

$60000 / YEARLY (est.)
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$55000K
$65000K

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What You Should Know About Business Development Specialist, bbinsurance

Are you a go-getter with a passion for business development? Arrowhead Automotive is looking for a Business Development Specialist to join our team, and we want to see what you can bring to the table! In this remote role based in Minnesota, you’ll be diving into the heart of our customer engagement strategies while helping to grow our business in the insurance industry. At Arrowhead, we celebrate a culture built on meritocracy and teamwork, which means your input is valued, and your success will be recognized. Your day-to-day will include collaborating with the Vice President of Business Development, generating leads, and creating connections that matter. You’ll analyze current accounts to identify sales opportunities, work closely with marketing teams on campaigns, and provide exceptional customer service to existing clients. If you have commercial property and casualty insurance experience, that’s a bonus. With a potential salary ranging from $55,000 to $65,000 plus commissions, the benefits package includes flexible work schedules, health insurance, a 401(k) plan, and more! At Arrowhead Automotive, you’re not just another employee; you’re part of a supportive family that pushes one another to excel. If you’re eager to make an impact and grow within a supportive environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Business Development Specialist Role at bbinsurance
What responsibilities does a Business Development Specialist have at Arrowhead Automotive?

As a Business Development Specialist at Arrowhead Automotive, you will take on multiple responsibilities, primarily focusing on generating new business opportunities in the insurance sector. You'll collaborate with the Vice President of Business Development to analyze existing customer accounts, identify cross-sell opportunities, and maintain relationships with key decision-makers. Additionally, your role will involve managing marketing campaigns, tracking sales activities, and working with customer service to enhance client satisfaction.

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What qualifications are required for the Business Development Specialist position at Arrowhead Automotive?

To qualify for the Business Development Specialist role at Arrowhead Automotive, candidates should possess proven capabilities in marketing with experience in insurance. A state insurance license must be obtained within the first 90 days of employment. Strong communication, presentation, and negotiation skills are crucial, along with experience in a retail agency setting, which is preferred. Familiarity with multiple rating platforms is also beneficial.

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What is the salary range for the Business Development Specialist role at Arrowhead Automotive?

The salary range for a Business Development Specialist at Arrowhead Automotive is between $55,000 and $65,000, depending on your experience. Additionally, this role includes opportunities for commissions on new business and bonuses based on retention, making it an attractive financial opportunity!

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What type of work culture can a Business Development Specialist expect at Arrowhead Automotive?

At Arrowhead Automotive, a Business Development Specialist will be immersed in a positive and team-oriented work culture where self-starters thrive. The company prioritizes personal growth and camaraderie among colleagues, cultivating an environment in which team members are empowered to succeed and support each other's achievements, ultimately making work enjoyable.

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What is the importance of customer management in the Business Development Specialist role at Arrowhead Automotive?

In the role of Business Development Specialist at Arrowhead Automotive, effective customer management is crucial. This includes navigating an established book of business to identify opportunities for cross-selling and upselling. Regular follow-ups to ensure customer satisfaction, obtaining timely quotes, and preparing renewal presentations are also essential, as they help maintain relationships and prevent account loss.

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Common Interview Questions for Business Development Specialist
Can you describe your experience with customer relationship management?

When answering this question, highlight specific CRM tools you’ve used and how you utilized them to maintain strong relationships with clients, providing examples of how these practices contributed to business growth or customer satisfaction.

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How would you approach generating new business leads?

Discuss strategies you may have utilized in the past, like networking, attending industry events, or leveraging social media, and explain your thought process in identifying and nurturing potential clients.

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What methods do you use for analyzing customer accounts?

Provide a detailed explanation of the analytical tools or frameworks you've employed to evaluate customer data, focusing on how you've used this analysis to identify cross-sell opportunities and enhance customer engagement.

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How do you ensure excellent customer service?

Discuss your philosophy of customer service and offer examples of how you've gone above and beyond to resolve issues or proactively enhance the customer experience, showcasing tangible results.

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What marketing strategies have you successfully implemented?

Reflect on marketing tactics you’ve employed, such as email campaigns or social media outreach, explaining how you measured their effectiveness and adapted based on results.

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How do you stay informed about industry trends and changes?

Highlight your methods for research and staying current, whether through subscribing to industry publications, attending webinars, or networking with peers, and how this knowledge has influenced your work.

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Describe a challenging negotiation you've faced.

Use the STAR method to outline a specific situation, the tasks involved, the actions you took, and the positive outcomes that resulted from your negotiation skills.

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How would you manage a portfolio of lost accounts?

Explain a systematic approach you might take to analyze lost accounts, address reasons for loss, and create strategies for re-engagement, showcasing your problem-solving capabilities.

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Why do you want to work at Arrowhead Automotive?

Articulate your excitement for the role and the company, touching on Arrowhead's values and culture that resonate with you and how you see yourself contributing to the team.

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How do you handle rejection or setbacks in sales?

Share your resilience strategies, emphasizing how you maintain motivation and adapt your approach in response to setbacks, thereby demonstrating your commitment to continuous improvement.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 17, 2025

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