Microsoft Dynamics Developer/DBA

As a Microsoft Dynamics Developer/DBA at BCC Software, your primary responsibilities include designing, developing, and maintaining all front and back-office technology, particularly Microsoft Dynamics CRM and its integrations. You’ll act as the product owner, engage with stakeholders to clarify business requirements, and ensure the successful execution of projects. Additionally, you’ll support production databases and respond to system problems impacting database performance.

To become a Microsoft Dynamics Developer/DBA at BCC Software, you need a bachelor's degree in Information Technology or a related field, with at least 7 years of relevant experience. Proficiency in Microsoft Dynamics CRM features, as well as experience with Microsoft Web Technologies and SQL Server administration, is essential. Effective communication, problem-solving skills, and a strong understanding of CRM-related business processes are also required.

Staying informed about the latest Microsoft Dynamics CRM developments is crucial for a Microsoft Dynamics Developer/DBA at BCC Software. It not only ensures that you can make informed recommendations for CRM configurations and enhancements but also allows you to leverage new features and best practices effectively, ultimately contributing to more efficient and successful project outcomes.

The Microsoft Dynamics Developer/DBA position at BCC Software offers a flexible hybrid work culture, where employees can enjoy a combination of in-office collaboration and remote work. While some presence in our Rochester, NY office is required, the role also allows for the flexibility to work from home, thus promoting work-life balance and enhancing productivity.

BCC Software highly values personal qualities such as effective communication, strong interpersonal skills, and a team-driven mindset for the Microsoft Dynamics Developer/DBA role. The ability to leverage diverse skill sets within a team to drive project objectives is essential. A proactive approach to problem-solving and a commitment to staying current with industry trends will also set you apart.

When discussing your experience with Microsoft Dynamics CRM, be sure to highlight specific projects you've worked on, including any custom solutions you've developed or implemented. Emphasize your understanding of its features, configuration, and customization capabilities. Use concrete examples to illustrate how your expertise has led to successful project outcomes.

In your response, explain your approach to engaging with stakeholders to gather business requirements. Highlight techniques such as conducting interviews, utilizing questionnaires, and holding workshops. Discuss the importance of clarity and open communication in ensuring that all requirements are accurately captured and understood.

When answering this question, use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you identified a database issue. Explain the steps you took to troubleshoot the problem, the tools and techniques you used, and the eventual outcome. Highlight your analytical skills and your ability to remain calm under pressure.

Share your insights on CRM implementation best practices, such as thorough planning, continuous stakeholder engagement, and iterative testing. Discuss the importance of ensuring user adoption through training and support, as well as the necessity of aligning the CRM solution with overall business objectives.

Outline your methods for staying informed about technology trends, such as following industry news sites, attending webinars, engaging with professional networks, and participating in relevant training courses. Mention how being proactive in your learning has positively affected your performance in previous roles.

Discuss your hands-on experience with SQL Server, showcasing your ability to write and optimize complex queries, manage database backup and recovery, and ensure performance tuning. Provide examples of how you've supported applications' database needs in previous roles.

Illustrate your process for evaluating current tools and identifying gaps that warrant new software solutions. Discuss how you involve stakeholders in the evaluation process and how data-driven decisions guide your recommendations to ensure the right tools are in place.

In your response, discuss your time management and prioritization strategies, such as using project management tools, setting milestones, and communicating regularly with your team. Highlight your ability to adapt and reallocate resources as priorities shift during project execution.

Describe your approach to collaboration, emphasizing active communication, respect for diverse perspectives, and the importance of establishing trust among team members. Share specific examples of cross-functional projects where your collaboration resulted in successful outcomes.

Be candid about the challenges you've encountered, such as system compatibility issues or complex stakeholder requirements. Discuss the strategies you employed to overcome these challenges, emphasizing your problem-solving skills and perseverance in achieving project goals.