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DIRECTOR, CREDIT RISK MANAGEMENT

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning, training and development, and much more... 

Bilingualism is required, written and spoken in both official languages, English and French.

POSITION OVERVIEW

The Director, Credit Risk Management is responsible for reviewing and making effective loan adjudication decisions by exercising sound credit judgment in approving and recommending applications, monitoring credit quality and conditions. The Director ensures that loan authorizations, disbursements and amendments decisions are made in accordance with BDC’s risk appetite.

The Director must develop and maintain a close relationship with the First Line of Defense, helping them to improve their credit skills through training, communication, transaction alignment, guidance and coaching.

CHALLENGES TO BE MET

  • Ensure that loan, disbursement and amendment decisions are within established authorization limits and guidelines as well as BDC’s risk appetite.

  • Maintain and improve the quality of customer service by providing prompt, efficient and professional service to first line personnel while ensuring the integrity of the portfolio through adherence to due diligence and administrative processes.

  • Focus on building a close relationship between the First and Second Line of Defence, with a particular emphasis on improving the risk management practices of the First Line of Defence. Coach and guide area management/employees in all aspects of credit competence and provide feedback to First Line managers on the credit competencies and comportment of their employees.

  • Support the First Line in the execution of their business plans and profitable growth strategies by ensuring that sound credit practices are adhered to, and by developing and maintaining strong communications with area management/employees to closely monitor key variables for successful delivery of financial services.

  • Actively participate in business centre/area conferences and conduct regular visits to business centres to assist with deals structuring and underwriting and provide development opportunities to First Line of Defence team members.

  • Proactively identify, recommend and implement changes to lending policies, processes and products, provide leadership in their implementation and assist employees in their application and interpretation, including current issues related to credit risk and industry focus.

  • Lead or participate in various corporate and/or regional projects to support the continuous improvement of existing processes and procedures while maximizing efficiency within the Risk Management framework.

WHAT WE ARE LOOKING FOR

  • Minimum of 10 years of experience at BDC and/or another financial institution in business unit management, business development, underwriting and/or authorization of larger/complex loans in the Corporate Financing segment;

  • Experience in leading team members (with proven and effective coaching techniques) and working to enhance risk management practices across all Lines of Defence;

  • Ability to make recommendations and decisions based on key issues, broader business considerations and context;

  • Autonomy, attention to detail, management of priorities;

  • Ability to establish and maintain good working relationships across all Lines of Defence;

  • Proven interpersonal and communication skills, with the ability to obtain information and escalate issues tactfully and effectively;

  • Excellent communication skills both written and oral;

  • Bachelor's degree in finance or business administration.

  • Ability to quickly determine the business context and key issues.

  • Ability to make sound and defensible decisions in the context of limited time and information.

  • Autonomy, rigor and good management of priorities.

  • Excellent writing skills.

  • Ability to establish and maintain effective working relationships with employees & partners.

  • Ability to communicate decisions, and in particular unwelcome decisions, with empathy and clear supporting rationale.

  • Strong credit skills.

  • Effective coaching skills.

  • Bilingual (French/English, mandatory).

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

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What You Should Know About DIRECTOR, CREDIT RISK MANAGEMENT, BDC

Join us at BDC as the Director of Credit Risk Management and step into a role where your extensive experience can truly make a difference. At BDC, we value a healthy, inclusive, and skilled workplace that empowers our employees to shine. You'll have the opportunity to influence the success of Canadian entrepreneurs while making pivotal loan adjudication decisions. You'll use your sound credit judgment to approve and recommend loan applications while ensuring that these decisions align with BDC's risk appetite. One of the highlights of this position is that you’ll develop strong relationships with the First Line of Defense, coaching them to improve their credit skills and providing impeccable service. With the flexibility of a hybrid work model, competitive benefits including a wellness spending account, and professional development opportunities, you’ll find the work-life balance you’re looking for. A minimum of 10 years of relevant experience, bilingualism in both French and English, and excellent communication skills are essential for this leadership role. We’re proud to be recognized as one of Canada’s Top 100 Employers, and we can’t wait to see how your unique experiences and perspectives will enrich our team. If you're excited about facing new challenges while promoting sound credit management practices, apply now and let’s grow together!

Frequently Asked Questions (FAQs) for DIRECTOR, CREDIT RISK MANAGEMENT Role at BDC
What are the key responsibilities of the Director, Credit Risk Management at BDC?

The Director, Credit Risk Management at BDC is responsible for ensuring effective loan adjudication by exercising sound credit judgment. This involves making loan authorization decisions, monitoring credit quality, and maintaining relationships with the First Line of Defense to enhance their credit skills through training and coaching. Moreover, the Director plays a pivotal role in maintaining service quality while adhering to stringent due diligence and risk management practices.

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What qualifications are needed for the Director, Credit Risk Management position at BDC?

To qualify for the Director, Credit Risk Management position at BDC, candidates should possess at least 10 years of experience in business unit management or related fields, particularly in underwriting and authorization of complex loans. A Bachelor's degree in finance or business administration is mandatory, along with strong communication skills, proven coaching experience, and bilingualism in both French and English to effectively support diverse teams.

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How does BDC support work-life balance for the Director, Credit Risk Management role?

BDC offers a hybrid work model designed to provide the perfect balance between professional and personal life. As the Director, Credit Risk Management, you can benefit from flexible scheduling options, paid vacation, personal days, and wellness spending accounts, ensuring you have the time and resources to thrive both inside and outside of work.

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What kind of experience enhances a candidate's application for the Director, Credit Risk Management at BDC?

A candidate with substantial experience in business development, team leadership, and credit risk management within financial institutions stands a strong chance. Specifically, leadership roles demonstrating effective coaching techniques and a successful track record in enhancing risk management practices across various teams will significantly strengthen a candidate's application for the Director, Credit Risk Management position at BDC.

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What is the significance of bilingualism for the Director, Credit Risk Management at BDC?

Bilingualism is crucial for the Director, Credit Risk Management position at BDC as the role involves significant interaction with diverse teams and clients across Canada. Proficiency in both English and French is essential for effective communication, ensuring that the Director can provide coaching and guidance in a way that is accessible and comprehensible to all stakeholders.

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Common Interview Questions for DIRECTOR, CREDIT RISK MANAGEMENT
Can you describe your experience with loan adjudication in previous roles?

When answering this question, highlight specific instances where your sound credit judgment influenced loan decisions. Discuss the types of loans you've adjudicated, the parameters you considered, and how your decisions aligned with risk appetite and organizational guidelines.

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How do you ensure effective training and coaching for first-line personnel?

Explain your approach to coaching, emphasizing the importance of tailored training sessions, regular feedback, and open communication. Detail your strategies for enhancing team credit competence and fostering an environment of continuous learning and improvement.

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What strategies do you employ to maintain relationships with the First Line of Defense?

Discuss your methods for building trust and collaboration, including regular check-ins, feedback mechanisms, and creating forums for open dialogue. Highlight how you gather insights from the First Line to inform credit policies while ensuring their alignment with overarching risk management practices.

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How would you handle a situation where there is a conflict between loan approval and client expectations?

Articulate a balanced approach, showcasing your ability to empathize with clients while adhering to risk guidelines. Explain how you communicate difficult decisions with clarity, providing rationale, and seeking to find mutually beneficial solutions whenever possible.

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What metrics do you use to evaluate credit quality in a portfolio?

Outline key performance indicators such as default rates, delinquency ratios, and portfolio diversification. Discuss how you analyze these metrics to make informed recommendations on credit practices that mitigate risk and drive profitable growth.

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Describe a challenging credit risk issue you faced and how you addressed it.

Share a specific scenario that demonstrates your analytical skills and decision-making process. Discuss the steps you took, stakeholders involved, and any tools or frameworks you utilized to effectively navigate the situation and ensure adherence to risk protocols.

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How do you stay updated on changes in industry standards related to credit risk management?

Mention your commitment to professional development, including attending seminars, training, and participating in industry associations. Emphasize the importance of networking with peers to exchange insights and learn about best practices in credit risk management.

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How would you facilitate a change in lending policies or procedures?

Discuss your change management skills, outlining steps like thorough analysis, stakeholder engagement, and pilot testing. Highlight the importance of communication in fostering buy-in and effective implementation of changes to credit policies.

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What role do communication skills play in the Director, Credit Risk Management position?

Elaborate on how strong communication facilitates transparency, informs decision-making, and enhances team dynamics. Explain that clear communication is vital not just for articulating decisions, but also for coaching and guiding team members effectively.

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In your opinion, what makes a successful director in credit risk management?

Share your thoughts on the delicate balance between risk mitigation and business growth. Discuss the importance of leadership, strategic thinking, and empathy in ensuring that sound credit practices are followed while supporting business objectives.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 17, 2025

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