BDR Manager

Why Birdeye?

There’s been a fundamental shift in how we buy and sell. Once, business began with an introduction and ended in a transaction. Then came subscriptions and recurring relationships. Now we live in an Experience Economy, where customers are everything.

The world of Customer Experience (CX) is exploding and Birdeye is democratizing access to it. We bring omnichannel CX to businesses from main street to the Fortune 500. We’re on a mission to empower businesses to meet, convert, and thrive with their customers.

We do it for the customers who need the best, the business innovators bringing it to them, and the global team here building it all. With Birdeye, companies can put customers at the core of every business decision, turning feedback into insights, insights into action, and customer happiness into revenue.

Founded in 2012, Birdeye is headquartered in Silicon Valley. In 2019, Birdeye was ranked #1 in Online Reputation Management and #60 in the “100 Best Software Companies” in the world by G2 Crowd. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

To learn more, please visit: https://birdeye.com

What You'll Do:

At Birdeye, the sales team is responsible for all sales efforts and the team's success is central to our move up market. As a BDR Manager, you’ll manage a team and help them generate demand, interest, and excitement for Birdeye while creating a steady pipeline of business to arm the Sales team.

Responsibilities:

• Learn the Birdeye sales process, from outbounding, to discovery and demos, to getting deals over the finish line
• Coach all your team members to fully achieve their quota each month / quarter
• Scale your team as needed to enable all of Sales to achieve our revenue goals
• Develop SMB sales reps' skill sets to move them into the next step (up market or leadership)
• Use your sales abilities to effectively move a team in the direction of the company
• Empower your direct reports to succeed through training & motivation
• Help develop promoted Sales Development Representatives into Account Executives
• Grow your management skills by working with our VP of SMB Sales
• Willingness to learn to sell the product yourself during the initial ramp period

• 2-4 years in proven sales leadership in a closing role
• 4+ years in a sales role (SaaS and B2B preferred) and a top quota performer at your company
• Passion for hiring, onboarding, coaching, motivating, and developing your team
• Incredible leadership and mentorship skills with the ability to learn from others while teaching and leading an ambitious, growing team
• Experience with high growth companies and the ability to find clarity in rapidly changing environments
• Someone who has the drive to be promoted; managing a small team is not your ultimate goal

Why You'll Join Us:

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Benefits:

• A competitive salary
• A rich benefits package including medical, dental, and vision
• 401(k) plan
• Stocked kitchen complete with coffee, snacks, and catered lunch every Friday
• Monthly team building activities
• Abundant opportunities that come with a dynamic and fast-growing organization!