Beauty Advisor - Part Time - Century City

JOB SUMMARY:

The primary purpose of the role is to fulfill Ecommerce orders. Some of the associate responsibilities are storing materials, assembly kits, picking, packing, scanning orders, and shipping. The goal is to increase efficiency, profitability and customer satisfaction, while adhering to all company and Store Policies, Procedures and Processes. The Associate will also be in charge of managing the returns of products and associated actions.

JOB RESPONSIBILITIES:

E-commerce orders fulfillment

• Fulfill and meet daily the order capacity for our “Ship from store” web orders service, in the dedicated lead time and according to the company standards.
• Manage all supplies needed to process order packing. Ordering Packaging, packing slip supplies.
• Maintain an organized warehouse space to complete daily orders.
• Organize the space to increase efficiency

Stock

• Manage receiving of inventory shipments to the Toronto warehouse to fulfill all web orders.
• Manage all actions related to stock accuracy, ie regular cycle counting and national inventory counting, stock adjustments and analysis of the discrepancies.

Returns

• Manage all Canada web returns that come to the Toronto office and put stock back into Inventory rotation
• Ensure quantities received are in line with quantities declared

All other duties or projects as assigned

KEY PERFORMANCE INDICATORS:

• Number of e-commerce orders fulfilled
• Number of orders per hour / Time per order
• Stock Accuracy

REQUIREMENTS:

EDUCATION

High School diploma or equivalent preferred

EXPERIENCE

1-2 yrs previous fulfilling direct to customer experience preferred (warehousing).

SKILLS

• Team Player able to work with others for a common goal.
• Able to work independently and follow detailed directions.
• Adheres to all safety procedures in the performance of job duties.
• Good communication, organizational, time management, and mathematical skills
• Dependable and Reliable
• Equipment maintenance, data entry and computer skills are required
• Ability to work with a touch screen RF device
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• English
• Applications (WMS, OMS, ERP, SharePoint) knowledge – beginner level

PHYSICAL & TRAVEL REQUIREMENTS

• Able to work in a fast pace and under time pressure environment.
• Physical activity includes regular standing, pushing carts, reaching, stooping, bending, kneeling, crouching and climbing stairs and ladders.
• Extensive walking or standing up the whole shift.
• Ability to lift and/or maneuver up to 30 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
• Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, assemble or wrap objects
• L’Occitane Store Management could request 24 hours in advance early start, late closing based on workload.
• Ecommerce fulfilment workers will be requested to come during Black Friday and Cyber Monday weekend and any other weekend that the business may require

The pay range for this role is $17.27 - $18.90 an hour (based on skills and experience).

L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability.

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