Senior Product Manager

Bellhop is a growth-stage startup disrupting the $30B moving and home services market. We are on a crusade to transform the industry into a space that's more trustworthy, reliable, and fun. To do this, we combine our first-to-industry tech-enabled logistics management platform with our outstanding workforce of movers and drivers to deliver a more enjoyable experience for everyone. We have a heart for delivering outstanding customer service in a space that's known for letting you down - and we do that one high five move at a time.  

This is where you come in...  

We are looking for a product leader to own the vision and strategy of internal tools and intelligence-based logistics, which is fundamental to the continued growth of the business. Come be a part of our journey to disrupt an industry, the gig-economy labor market...and beyond!

• Develop and champion for the product vision and roadmap of intelligence-based logistics and internal tools based on business and technology vision, user research, data analysis and in collaboration with other product managers and leaders in various departments.
• Create detailed requirements and drive innovative, high-quality, and robust solutions to support business process and user experience optimization. 
• With each launch, drive adoption, measure results, optimize product, present wins, celebrate team.
• Serve as an SME of multiple functional areas.
• Influence the business strategy and operations with product insights and a strong cross-functional leadership. 
• Ensure clear communication and coordination across partners.
• Be a major contributor to the long-term Bellhop product roadmap across product lines.

• Have a degree in Engineering, Computer Science, Statistics, Data Science or a related technical field; an MBA or Master’s degree in technology or business related fields would be a plus. 
• Have 5+ years of strong product experience with a track record of successfully driving step-function changes and delivering results.
• Have experience with intelligence based data products (including AI-powered products) and internal tooling. Specifically, pricing, estimation, dispatching, and sales analytics product experience would be a huge plus.
• Product experience in a 2-sided or 3-sided marketplace is highly desirable.
• Are proficient in extracting insights from product metrics and making data-driven decisions. 
• Have strong organizational skills and influence across various departments.
• Have an entrepreneurial mindset and bias toward action. 
• Have a strong empathy and deep understanding in users’ frame of mind.
• Learn by quickly testing out new hypotheses. 
• Have experience in achieving consistent results in an environment with team members in distributed locations.

• Annual salary range: $130,000 - $145,000
• Equity
• Medical, Dental, & Vision insurance
• 401(k) matching
• Disability insurance
• Employee discounts
• Flexible spending account
• Health savings account
• Life insurance
• Unlimited Paid time off (FTE employees)
• Parental leave

Our Values

While each member of our team has a specific, clearly defined role, we’re all connected by a strong set of values that’s been developed to build long-term relationships, foster advancement, and guide the decisions we make. We want each individual at our company to grow as we grow. And so we invest in their professional development and support them as they learn new skills and take on bigger challenges.

To bring out the best in our people, each day we encourage and celebrate:

Innovator’s Mind. Drive to identify opportunities and create solutions to better serve our customers.

Owner’s Grit. The commitment to get things done the right way even if it’s the hard way. We never settle for anything less.

Servant’s Heart. The devotion to care for others by putting them first and treating them as we’d like to be treated.

Playful Spirit. The willingness to approach life with optimism, energy, and lightheartedness.

Winning Drive. We relentlessly raise the bar in our efforts. We learn quickly from our mistakes.

Why Work at Bellhop?

Because every day you will be able to see the positive impact you have on people’s lives. Moving is considered one of the most stressful experiences people go through, and we have found a way to make it easier and more comfortable.

Because you will collaborate with exceptionally talented people. Our tech-enabled approach means you will work with teams of top-shelf engineers, product managers, operations strategists, customer-care specialists, and growth experts. You will also be joining us at a time when you’ll have a huge opportunity to chart the course for our continued growth.

Because our culture sets us apart. We have ambitious goals and make sure everyone feels encouraged to own their portion of the business, experiment with new ideas, and take the proper actions to achieve success.

Because we take good care of each other. We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable work-life balance.