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Voice Department Student Assistant

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

  • Current student at Berklee College of Music or Boston Conservatory at Berklee.

  • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

  • Have a valid United States Social Security Number (SSN).

  • Remain in “valid” Visa status as applicable.

  • A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

  • Federal Work Study student may apply.

  • In good disciplinary standing.

  • Must be located in the U.S.

For complete program details, please go to our website: www.berklee.edu/se.

The Voice Department Student Assistant provides support to the day-to-day operations. Student Assistants who are familiar with video and audio set-ups (i.e. MP&E) are encouraged to apply, as well as students who speak other languages in addition to English. Student Assistants should be responsible, proactive, able to take initiative and direction, patient, courteous and troubleshoot effectively.

This position is for Fall 2025.

Essential Duties and Responsibilities:

  • Answer phones, greet and direct all visitors

  • Maintain computer stations and supply cabinet

  • Maintain and troubleshoot copier machines and printer

  • Maintain function and appearance of the department office (room 3D) and lab/private instruction rooms as necessary

  • Assist with placement auditions

  • Assist with audio, computer, and video set-ups and troubleshoot in all lab rooms

  • Maintain neat microphone cords and keep track of equipment

  • Assist faculty member Lisa Thorson with copying and printing tasks, as well as accessibility issues including daily room set-up to allow access. This will involve moving chairs, music stands blocking entry into rooms, hooking up loose cords and cables

  • Monitor department email and complete requests as needed

  • Create posters and other advertising materials for department concerts and events

  • Maintain bulletin boards and pick-up mail

  • Alphabetize, file, copy, scan, proofread, post schedules, and other general clerical assistance 

  • Assist faculty, staff, students, and visitors as needed

Required Skills and Knowledge:

  • The ability to transition seamlessly from student to employee to best assist the College’s faculty, staff, students and visitors.

  • The ability to work as a team member and take direction on tasks and projects

  • Positive attitude and focus on customer service.

  • The ability to independently manage deadlines and complete tasks on time

  • Effective verbal and written communication with attention to detail

Preferred Skills and Knowledge:

  • Working knowledge with Microsoft Office

  • Working knowledge with Google App (Mail, Calendar, Sheets, Forms, Drive)

  • Basic knowledge of social media; Twitter, Facebook, Instagram

  • Basic knowledge of Apple Mac OS operating system

  • Willing to learn new technology

Pay Rate: Student Worker 1

Hiring Manager: Deb Lynch

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What You Should Know About Voice Department Student Assistant, Berklee

Are you a current student at Berklee College of Music or the Boston Conservatory? If so, we have an exciting opportunity for you to join us as a Voice Department Student Assistant! This role is perfect for students who are passionate about music and want to support the daily operations of our vibrant voice department. As a Voice Department Student Assistant, you'll be involved in a variety of tasks that keep our office running smoothly. From greeting visitors and managing phone calls to assisting faculty with daily needs, your contributions will be invaluable. You'll also help maintain equipment and facilities, assist during placement auditions, and create promotional materials for department events. This position is set for Fall 2025, offering a great way to gain work experience while studying at Berklee. We're looking for proactive individuals who can take initiative and work well under direction. If you have experience with audio and video technology, or if you speak additional languages, we encourage you to apply! Join our team and turn your academic passion into real-world skills while connecting with faculty, staff, and fellow students in a dynamic environment. Let’s make some music together—apply today!

Frequently Asked Questions (FAQs) for Voice Department Student Assistant Role at Berklee
What are the requirements for the Voice Department Student Assistant position at Berklee College of Music?

To be eligible for the Voice Department Student Assistant role at Berklee College of Music, candidates must be current students enrolled at least half-time in a degree, diploma, or certificate-seeking program. Students must have a minimum cumulative GPA of 2.0, possess a valid U.S. Social Security Number, and maintain good disciplinary standing. Additionally, Summer employment is granted if students are pre-registered for the upcoming fall semester.

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What skills are preferred for the Voice Department Student Assistant at Berklee College of Music?

Preferred skills for the Voice Department Student Assistant at Berklee include proficiency in Microsoft Office and Google Apps, along with a basic understanding of social media platforms such as Facebook and Instagram. Familiarity with video and audio setups is highly encouraged, as is a willingness to learn new technologies to support our team and operations effectively.

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What duties will I perform as a Voice Department Student Assistant at Berklee?

As a Voice Department Student Assistant at Berklee, you will be responsible for a variety of tasks including managing communications, maintaining office supplies, assisting with audio and video setups, and supporting faculty and students. You’ll also have opportunities to create promotional materials for department events and ensure that our facilities are well-organized and functional. This hands-on role allows you to develop valuable skills while contributing to our vibrant community.

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Is prior experience necessary for the Voice Department Student Assistant position at Berklee?

While prior experience in office management or customer service can be beneficial, it is not strictly necessary for the Voice Department Student Assistant at Berklee College of Music. We value a positive attitude, willingness to learn, and the ability to follow directions. Students in their first semester are also eligible to apply, ensuring fresh talent can join our team.

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How do I apply for the Voice Department Student Assistant position at Berklee?

To apply for the Voice Department Student Assistant position, you will need to access the Berklee Student Employment page. Ensure you meet all eligibility requirements, gather the necessary documentation, and prepare a strong application showcasing your skills and interest in the role. Detail your relevant experience and how you can contribute to our voice department’s success.

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Common Interview Questions for Voice Department Student Assistant
What interests you in the Voice Department Student Assistant role at Berklee College of Music?

Your answer should reflect genuine enthusiasm for music and support in an educational environment. Highlight your desire to assist faculty and students as well as your enthusiasm for engaging in everyday tasks that keep the department running efficiently.

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How do you prioritize tasks when you have multiple responsibilities as a Voice Department Student Assistant?

Demonstrate your organizational skills by discussing your method for assessing task urgency and importance. You might mention the use of lists or digital tools to track responsibilities, ensuring nothing falls through the cracks while meeting deadlines.

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Can you describe a time when you had to troubleshoot a technical issue?

Provide an example of a specific technical challenge you faced, outline the steps you took to diagnose and solve the issue, and conclude with the positive outcome, demonstrating your problem-solving skills and adaptability.

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How do you handle customer service situations, especially when faced with a difficult visitor?

Explain your approach to customer service by emphasizing empathy, active listening, and your commitment to finding solutions. Share an anecdote where you turned a challenging situation into a positive interaction through patience and effective communication.

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What strategies do you use to maintain a positive attitude in a fast-paced working environment?

Discuss how you stay motivated and positive even during busy times. You might mention techniques such as time management, taking breaks, or focusing on the impact of your contributions to the environment.

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Describe a team project you worked on and your role in it.

Detail a relevant team project, focusing on your specific contributions and collaboration efforts. Highlight how your teamwork and communication facilitated achieving a successful outcome, strengthening your alignment with the team-oriented nature of the position.

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What do you know about the operations within the Voice Department at Berklee?

Do some research beforehand and discuss specific aspects of the Voice Department's activities, notable faculty, or recent events. Demonstrating your knowledge can show your genuine interest in the role and its responsibilities.

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How would you assist with placement auditions in the Voice Department?

Explain your understanding of the audition process and mention ways you could help ensure auditions run smoothly, such as organizing materials, setting up spaces, and providing logistical support.

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Why do you think good communication is important for a Voice Department Student Assistant?

Discuss how effective communication enhances teamwork, promotes clarity, and fosters a supportive environment. Emphasize your commitment to clear and friendly interactions with faculty, students, and visitors.

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What steps would you take to create promotional materials for a department event?

Outline your creative process from brainstorming ideas to designing and distributing materials. Highlight your familiarity with design software or tools, and willingness to collaborate with faculty, ensuring promotional efforts align with departmental goals.

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Berklee's mission is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work—the ...

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DATE POSTED
April 19, 2025

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