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Medical Billing Specialist (ENG)

The Medical Billing Specialist plays a critical role in managing the complete billing cycle, including Revenue Cycle Management (RCM) and Accounts Receivable (A/R). This role ensures efficient billing operations by handling claims, investigating denials, and performing end-to-end billing tasks to optimize revenue for healthcare practices.

Key Responsibilities:

  • End-to-End Revenue Cycle Management (RCM): Oversee the entire billing cycle from claims submission to final reimbursement, ensuring each step is accurately and efficiently managed.
  • Accounts Receivable (A/R) Collections: Track and manage unpaid bills, performing follow-ups on outstanding claims and resolving collection issues to maximize revenue.
  • Claims Denial Investigation and Resolution: Investigate denied claims, identify errors or required corrections, and resubmit claims with appropriate adjustments.
  • Claims Resubmission and Correction: Manage backend tasks related to claim resubmission, verifying accuracy, and implementing corrections as needed to avoid delays in reimbursement.
  • Documentation and Compliance: Ensure all billing activities are documented by regulatory standards and compliance requirements, including HIPAA.
  • Proven experience in medical billing with exposure to RCM and A/R processes.
  • Experience with claim denial management and collections processes.
  • Proficiency in English communication, both written and verbal.
  • Proficient in virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.


System and Work Setup Requirements:

  • A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
  • Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
  • Headset/earphone with noise cancellation and webcam at 720p or higher resolution
  • A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Allowance
  • HMO insurance (PH)
  • Retirement Fund
  • Paid US holidays
  • Paid Vacation and Sick Leaves
What You Should Know About Medical Billing Specialist (ENG), Berry Virtual

Are you ready to make an impact in the healthcare sector? Join our team as a Medical Billing Specialist! In this pivotal role, you'll manage the entire billing cycle, ensuring that healthcare practices optimize their revenue through effective Revenue Cycle Management (RCM) and Accounts Receivable (A/R). Your day-to-day tasks will include overseeing claims submissions, investigating denied claims, and performing precise billing tasks from start to finish. We’re looking for someone who has proven experience in medical billing, familiar with RCM processes, and who possesses strong critical thinking skills to solve issues as they arise. You'll thrive in our remote setup, which requires a stable and high-speed internet connection alongside efficient virtual office tools. Excellent English communication skills are essential, as you’ll be tracking unpaid bills, conducting follow-ups, and resolving any collection issues to secure maximum revenue. Familiarity with HIPAA regulations and patient data confidentiality is a must, and if you have a knack for problem-solving and can work independently, you’ll find this position fulfilling. Additionally, enjoy competitive pay, internet allowances, HMO insurance, and generous paid time off. If you are ready to contribute to a vital aspect of healthcare, this opportunity with us as a Medical Billing Specialist is for you!

Frequently Asked Questions (FAQs) for Medical Billing Specialist (ENG) Role at Berry Virtual
What are the primary responsibilities of a Medical Billing Specialist at our company?

As a Medical Billing Specialist, your key responsibilities will include managing the end-to-end Revenue Cycle Management (RCM) and overseeing Accounts Receivable (A/R). You'll be expected to handle claims submissions, resolve denials, manage unpaid bills, and ensure compliance with relevant regulations. Your work will directly support healthcare practices in maximizing their revenue stream effectively.

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What qualifications are required for the Medical Billing Specialist position?

To qualify for the Medical Billing Specialist role, you should have proven experience in medical billing and knowledge of RCM and A/R processes. A high school diploma or equivalent is required. Additionally, strong English communication skills, familiarity with EHR systems, and a good understanding of HIPAA regulations are necessary to maintain patient data confidentiality.

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What tools and equipment are necessary for the Medical Billing Specialist position?

As a Medical Billing Specialist, you will need a stable internet connection of at least 25 MBPS, your own PC or laptop with specific technical requirements, and a quiet workspace. You should also have a headset with noise cancellation for clear communication and a webcam for virtual meetings.

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Does the Medical Billing Specialist position require working specific hours?

Yes, the Medical Billing Specialist role requires you to work in US time zones, including PST, EST, and CST. This allows for a synchronized workflow with healthcare practices that operate primarily in those time zones.

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What benefits can I expect as a Medical Billing Specialist at your company?

As a Medical Billing Specialist, you can expect a competitive starting rate paid in USD, internet allowances, HMO insurance, a retirement fund, and paid US holidays. Additionally, we offer paid vacation and sick leaves to promote a healthy work-life balance.

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Common Interview Questions for Medical Billing Specialist (ENG)
Can you describe your experience with Revenue Cycle Management?

When answering this question, discuss your specific roles in managing the billing process, addressing any challenges faced, and how you successfully improved the RCM cycle at your previous positions. Use examples that demonstrate your technical skills in processing claims efficiently.

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How do you handle denied claims?

In your response, share a step-by-step approach you take to investigate denied claims. Explain how you identify errors, make necessary corrections, and resubmit claims in a timely manner to minimize financial loss and improve revenue.

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What tools or systems are you proficient in for medical billing?

Share your familiarity with EHR systems and any billing software you have used. Discuss your comfort level with virtual communication tools as well, providing details on how these resources enable you to perform your work efficiently.

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Why is HIPAA compliance important in medical billing?

Emphasize the critical need to protect patient data confidentiality as mandated by HIPAA regulations. Provide examples of how you maintain compliance in your day-to-day tasks to reassure interviewers of your commitment to ethical billing practices.

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How do you prioritize tasks when handling multiple claims?

Explain your time management strategies, such as using task lists or prioritization techniques that enable you to focus on critical claims first. Detail how you stay organized and meet deadlines even when facing high volumes of work.

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Can you give an example of a time you improved a billing process?

In your response, describe a specific situation where you identified inefficiencies in a billing process and the steps you took to rectify them. Discuss the results of your actions and how they positively impacted revenue.

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How do you stay updated on changes in billing regulations?

Mention resources such as industry webinars, continuing education courses, or online forums where you actively seek information on the latest billing regulations. Explain why staying informed is crucial for your role.

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What steps do you take to ensure accuracy in billing?

Discuss the meticulous approach you take to verify correctness in your billing tasks, including systematic checks and balances you implement to minimize errors. Share any tools you utilize to aid in accurate billing.

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How do you handle difficult conversations with clients regarding unpaid bills?

Describe your communication style and techniques for presenting sensitive information in a constructive manner that promotes resolution. Reinforce your ability to maintain professionalism and empathy in challenging situations.

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What motivates you in your role as a Medical Billing Specialist?

Share your passion for the healthcare industry and how helping practices optimize their revenue fulfills you personally and professionally. Reflect on how your work contributes to better patient care by ensuring healthcare providers receive timely compensation.

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berry virtual is one of the leaders in the virtual staffing industry with a fully comprehensive approach to growing your business strategically with elite global staff, business advisory, marketing and finance. with over a century of combined exp...

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Full-time, remote
DATE POSTED
March 7, 2025

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