Human Resources Generalist

Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans, a credit card, and flexible rent, which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.

Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization.

If you are inspired by inspiring others, Best Egg is the place for you.

Best Egg promotes diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we will grow.

About the role:

Do you thrive on building a great company culture?  If you're passionate about people and innovation and want a role that directly improves the employee experience while supporting business goals, then this Human Resources Generalist position is for you!  We're a team that values creative problem-solving and a customer-centric approach, where you'll make a real impact on our most valuable asset: our people.

We’re excited about this opportunity because:

You will become part of a dynamic People & Talent Strategy team who are celebrated for their sharpness, commitment, and vibrant spirit. Here, you’ll apply your deep knowledge of employee relations, best practices in people management, HR processes, legal compliance, and more to propel our company’s expansion. As a key partner to Operations Team, you’ll work closely with managers to create initiatives that elevate the performance, growth, and workplace culture of our non-exempt, customer-facing agents. You’ll also collaborate closely with our HR Generalist team, sharing in daily HR responsibilities across the organization.

Why you’ll love this opportunity:

This role is perfect for those with a strong background in People Operations or Human Resources, particularly in managing benefits, compensation, record-keeping, short-term disability leave, FMLA, issue resolution, performance management, and compliance. You'll thrive if you have extensive experience in non-exempt employee relations, collaborating with management on corrective actions, defining roles, planning for hourly workforces, designing incentive programs, and navigating a remote work environment.

What you’ll be doing:

Problem Solve with Expertise:

o   Become an HR Partner: Navigate complex issues like employee relations, leave administration, and disciplinary matters, using your expertise to find solutions for our non-exempt population.

o   Champion Employee Success: Support performance management, handle disputes and investigations, and ensure employee well-being through occupational health and safety initiatives.

Be an HR Tech Pro:

o   Master HR Systems: Become an HRIS expert, utilizing technology to generate reports, maintain accurate data, and streamline HR processes.

o   Embrace New Technologies: Stay up-to-date on HR trends and technologies, participating in the implementation of new HRIS systems.

Fuel a Positive Culture & Be an Employee Champion:

o   Build a Strong Foundation: Maintain compliance with employment laws and regulations, ensuring a safe and inclusive work environment.

o   Empower Teams & Employees: Partner with managers and the People Experience team to design engaging programs and foster a positive employee experience.

o   Advocate for Employees: Respond to inquiries from all levels, handle sensitive information confidentially, and represent employee needs to vendors.

o   Understand employee life cycle:  proactively identify trends and common themes to identify and improve processes.

 Continuous Improvement and Compliance:

o   Stay Informed, Stay Ahead: Maintain your knowledge of best practices, regulatory changes, and legal updates within HR.

o   Optimize Processes & Efficiency: Develop clear documentation and guides, contributing to the growth and efficiency of the HR team.

o   Shaping plans:  Be a part of the strategic planning with the ability to follow through from ideation through execution.

Decision Making and Problem-Solving:

o   Make Informed Choices: Independently make decisions while upholding best practices and fostering a people-first culture.

o   Collaborate for Success: Support the Talent Acquisition team and partner with HR Operations to ensure smooth onboarding, orientation, and performance management.

You’re a great fit if you have:

Solid HR Foundation: Bachelor's degree or 3+ years of experience in HR administration or as a HR generalist. **Bonus points for a Master's in Human Resources, and/or SHRM, PHR, or HRCI certification or actively pursuing one.

Benefits Expertise: Experience managing employee benefits like health insurance, retirement accounts, and leave (including FMLA) for a large company (500+ employees).

Communication Champion: Strong communication skills to coach managers, collaborate effectively, and maintain confidentiality. Bonus points for de-escalation expertise!

Legal Savvy: Knowledge of employment types, work visas (EAD, OPT, H1-B, Green Card), and non-exempt employment practices.

People Developer: Ability to coach managers on giving performance feedback, addressing issues, and motivating their teams.

Tech-Savvy & Fast Learner: Intermediate Excel skills and a willingness to master new HRIS systems quickly.

Thrives in the Fast Lane: The ability to respond promptly, prioritize effectively, and adapt to change in a fast-paced environment.

Diversity Champion: Embraces our DE&I mission and is excited to create a diverse and inclusive culture at Best Egg. 

Our Brand:

At Best Egg, we believe money should be accessible so people can reach their goals, live a fuller life, and feel pride in knowing they have taken control of their finances.  For those who need extra money to achieve the progress they seek in life, Best Egg is the modern solution-minded finance provider that mixes decades of banking experience with smart technology and deep customer insight to create products designed for today’s borrower, so that people can establish a smoother financial path. The egg symbolizes protection and a fresh start.  

Employee Benefits

Best Egg offers many additional benefits for our employees, including (but not limited to):

·       Pre-tax and post-tax retirement savings plans with a competitive company matching

program

·       Generous paid time-off plans including vacation, personal/sick time, paid short--

term and long-term disability leaves, paid parental leave, and paid company

holidays

·       Multiple health care plans to choose from, including dental and vision options

·       Flexible Spending Plans for Health Care, Dependent Care, and Health

Reimbursement Accounts

·       Company-paid benefits such as life insurance, wellness platforms, employee

assistance programs, and Health Advocate programs

·       Other great discounted benefits include identity theft protection, pet insurance,

fitness center reimbursements, and many more!

#LI-REMOTE

In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here