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Senior Product Data Analyst

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are looking for an experienced Senior Product Data Analyst to join our team. At BetterUp we believe that data is critical to our success. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and enjoy driving the business forward with data, then this is the role for you.

What you’ll do:

  • Work with our Product squads to develop (and productize) the measurement strategy, data, and visualizations to communicate BetterUp’s value to our customers

  • Partner closely with engineering, providing guidance on instrumentation design for new features and creating new datasets that delight our business users. 

  • Own the product-related Explores and dashboards in Looker, ensuring the continued accuracy of the data and building new dimensions/measures as they are needed.

  • Partner with the Product team to identify internal KPIs, build standardized reporting to monitor product ecosystem health, and contribute to business reviews. 

  • Conduct data deep dives to better understand drivers of business performance and proactively identify new areas of opportunity and risk. Present results and recommendations to cross-functional partners and the Executive Team.

  • Evangelize the strategic use of analytics, educating business partners on how to self serve and interpret data, and working with them to translate insights into action.

  • Play an integral role in helping define the analytics function at BetterUp.

  • Report to the Director of Product Analytics and be fully embedded in a product squad.

If you have some or all of the following, please apply:

  • 5+ years of experience building custom reporting, insights, and analytics products; experience with Customer Analytics Platforms preferred

  • Strong proficiency in SQL, Looker/Tableau, and Amplitude (Python / R a plus)

  • Experience working with text / unstructured data, sentiment / theme analysis, and / or Generative AI and LLM-powered applications preferred

  • Exceptional written and oral communication skills, with the ability to translate complex results into clear strategic recommendations

  • A self-starter that can jump right in and quickly add value 

  • A demonstrated ability to think like an owner and make effective prioritization decisions in a dynamic environment

  • A strong desire to be a builder of something new

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental, and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $130,000 – $223,000.

If you live in New York, the base salary range for this role is: 

$149,000 – $223,000 : New York City

$130,000 – $194,000 : Nassau, Newburgh

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

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Average salary estimate

$176500 / YEARLY (est.)
min
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$130000K
$223000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Product Data Analyst, BetterUp

If you’ve got a passion for turning data into powerful insights and are seeking a role where you can make a serious impact, then the Senior Product Data Analyst position at BetterUp could be your next career step! At BetterUp, we're changing the way the world views human transformation, and we believe data is at the heart of that journey. In this role, you will collaborate closely with our dynamic Product squads to create measurement strategies and data visualizations that highlight the incredible value we provide to our clients. You’ll partner with engineering teams, ensuring our features are perfectly instrumented and our datasets empower business users. As the owner of our product-related dashboards in Looker, you will ensure accuracy and contribute to developing insights that drive improvements. Thriving in a fast-paced environment, you will conduct deep data analyses, identifying growth opportunities and potential risks, while presenting your findings to both cross-functional partners and our executive team. You’ll also play a key role in cultivating a culture of analytics, guiding our teams on how to effectively interpret data and make informed decisions. If you're excited about using your analytical skills to help others reach their potential and want to contribute to shaping the future at BetterUp while surrounded by a supportive and talented team, this role just might be the perfect match for you!

Frequently Asked Questions (FAQs) for Senior Product Data Analyst Role at BetterUp
What does a Senior Product Data Analyst do at BetterUp?

As a Senior Product Data Analyst at BetterUp, your primary role involves collaborating with various product teams to develop and execute measurement strategies that highlight our value. You'll analyze data, create dashboards in Looker, and present findings to help inform business decisions aimed at driving growth.

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What qualifications are required for the Senior Product Data Analyst position at BetterUp?

To succeed as a Senior Product Data Analyst at BetterUp, you should have at least 5 years of experience in analytics, with a strong proficiency in SQL, Looker, and data visualization tools like Tableau. Experience with Customer Analytics Platforms and familiarity with generative AI technologies will be advantageous.

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How does BetterUp support the development of a Senior Product Data Analyst?

BetterUp is committed to the personal and professional development of its employees. As a Senior Product Data Analyst, you'll benefit from a tailored development plan, access to coaching, and a culture that encourages continuous learning and growth.

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What tools will I use as a Senior Product Data Analyst at BetterUp?

In your role as a Senior Product Data Analyst at BetterUp, you'll utilize tools such as SQL for querying data, Looker for creating dashboards, and potentially Python or R for more advanced data analyses. Familiarity with customer analytics platforms will also be beneficial.

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What is the work culture like for a Senior Product Data Analyst at BetterUp?

The work culture at BetterUp is supportive, innovative, and focused on human transformation. As a Senior Product Data Analyst, expect to work in a collaborative environment where creativity and data-driven insights are valued, and where you can truly make a positive impact.

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What is the career advancement like for Senior Product Data Analysts at BetterUp?

At BetterUp, we value growth and advancement. As a Senior Product Data Analyst, you will have opportunities to move into higher-level analytical roles or even into product management, depending on your interests and career aspirations.

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What benefits can I expect as a Senior Product Data Analyst at BetterUp?

Senior Product Data Analysts at BetterUp enjoy a competitive compensation package that includes not just salary but also exceptional benefits like flexible PTO, BetterUp coaching for personal and professional development, and a generous learning stipend.

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Common Interview Questions for Senior Product Data Analyst
Can you explain your experience with SQL and how you use it in your role as a Senior Product Data Analyst?

When discussing your experience with SQL, highlight specific projects where you've used it to gather insights or build reports. Mention any complex queries you’ve written and how they contributed to business outcomes.

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How do you approach building dashboards in Looker?

To answer effectively, explain your process of understanding stakeholder needs, data accuracy, and usability. Highlight specific instances where your dashboard directly informed strategic decisions.

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Can you describe a time when you identified a growth opportunity through your data analysis?

Provide a concise story that illustrates your analytical skills, detailing how you discovered an opportunity from data, the analysis process you undertook, and the outcome of your recommendations.

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How do you prioritize projects when you have multiple data requests from different teams?

Discuss your prioritization strategies, such as assessing project impact, urgency, and alignment with company goals. Provide examples of how you have managed competing deadlines effectively.

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What methods do you use to communicate complex data findings to non-technical stakeholders?

Describe techniques you employ to simplify complicated data, such as using visuals, analogies, or relatable metrics. Provide an example of a successful presentation or report that made a big impact.

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How do you validate the accuracy of the data you are working with?

Explain your data validation process, such as cross-referencing with trusted datasets, using automated checks, or performing sanity checks to ensure reliability before making decisions based on the data.

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What role does sentiment analysis play in your work?

Discuss how sentiment analysis adds value to user data in your past experiences, providing examples of how it influenced product decisions or marketing strategies by offering deeper insights.

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How do you stay updated with the latest trends in product analytics?

Share your strategies for professional development, such as attending workshops, following industry leaders on social media, or participating in online forums and learning platforms focused on data analysis.

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Can you give an example of how you've used unstructured data in your analysis?

Dive into a specific project where unstructured data was pivotal, and explain the context of the analysis, methodologies used, and the resulting recommendations you made.

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Why do you want to work at BetterUp as a Senior Product Data Analyst?

Focus on your alignment with BetterUp's mission of human transformation and the innovative culture. Share how your skills and aspirations match the opportunities the company provides and express a genuine enthusiasm for contributing to the team's vision.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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DATE POSTED
November 27, 2024

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