Staff, System Engineer - Trust IAM

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

BetterUp's Business Technology Team is looking for a Lead System Engineer – Trust, to advance the security posture of our corporate systems & endpoints globally. This role will directly impact the security across all of the corporate infrastructure worldwide - including BetterUp's Corporate and Production environments.

The Lead System Engineer has responsibility for establishing, leading, and continuously refining the company’s function and team focusing on operational efficiency, security, and compliance engineering. The successful candidate will have an opportunity to build and shape the program with internal stakeholder support as part of a scaling security organization. Close alignment with both business priorities and the direction of the Technology organization means this role offers the chance to make a lasting impact on company success.

What You'll Do...

• Shared Ownership of all of our SaaS platforms as a top-level architect/administrator

• Build and install integrations between platforms to automate user life cycle

• Continue up-leveling our JAMF to ensure seamless deployments for laptops

• Integrate all of our applications into SSO and improve our IAM Hygiene 

• Continue automating onboarding and offboarding using Okta Workflows

• Be on-call from time to time for special deployments or updates to systems

• Manage configuration, optimization, and documentation of various solutions

• Become a reliable go-to resource on the team for tier-3 technical support issues

• Assist with event support for periodic high profile Corporate and Special Program events

What You Bring...

• Minimum of 5 years of experience in IT Engineering or SaaS Ops roles

• Experience building and implementing systems like Okta/SSO, MDM, etc. from scratch

• Strong communicator, both written and verbal

• Strong troubleshooting and critical thinking skills

• Experienced with administering SaaS services (e.g. G Suite, Slack, Zoom)

• Experiencing with harnessing the power of APIs

• Deep knowledge and experience with:

  • Identity and Access Management using Okta, and SAML / SCIM provisioning

  • Jamf, InTune, Fleetsmith, and other MDM solutions

  • Cloud infrastructure services like AWS

  • Okta Workflows, Zapier, BetterCloud, or other workflow-based tools

  • GSuite, Slack, Zoom, Jira, Asana, and other common SaaS applications

• Extremely strong attention to detail

• Passion for quality and security

• Ability to efficiently handle ambiguity and appropriately prioritize competing projects

• Experience with building and managing office networks and VPN solutions

• Big Plus: Experience managing AV systems (Zoom Rooms, Crestron, Mixers, etc)

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks 

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $197,000 – $340,000.

If you live in New York, the base salary range for this role is: 
$246,000 – $340,000: New York City
$197,000 – $295,000: Albany, Buffalo, Rochester, Nassau, Newburgh, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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