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Director, Post-Market Surveillance and Vigilance

Position Summary & Responsibilities:
This role can be based in either the St Louis, MO, Salt Lake City, UT or Durham, NC areas and will be responsible for the management of the Microbiology Vigilance Operational Team (VOT). In this role you will be accountable of the management of the Vigilance process, with direct responsibility for review and approval of Incident reporting decisions in the US. Responsible for the management of the Field action board process for all Microbiology product lines and be the key contact for competent authorities on vigilance and field action activities. You will be the responsible party for communication with FDA on FSCAs, MDRs, terminations and all follow-up. An ideal candidate will come from a direct vigilance or correction and removal role within the medical device industry having worked with software, reagents and laboratory instrumentation.
  • Manage the Field Action process and approve the Field Action Board meeting decisions and all Field Action communications submitted to bioMérieux customers.
  • Manage the Vigilance process and approve the Adverse Event decisions according to local regulations (FDA/ANSM).
  • Contribute to the completion of Post Market Surveillance (PMS) reports in assigned region. Manage completion of Corporate QMS Indicators for sites in assigned regions.
  • Manage information and communication with Regulatory Authorities; interact with regulatory authorities and represent bioMérieux when dealing with Regulatory Agencies.
  • Ensure decisions and communications are in compliance with internal procedures and directives, and train, re-train or advise employees as required to ensure compliance. Stay abreast of regulatory changes, and manage the creation, review and revision of department procedures to ensure continuous improvement of department processes.
  • Manage the Microbiology VOT team including training, budget management, GPS, and recruitment. Participate and support audits and inspections. Manage department projects as assigned.
  • Be primary contributor to the audits MDSAP, Corporate Vigilance audits and potential CA inspections.
  • Contribute to the quality road map projects and other continuous improvement projects.
Education, Skills, & Experience:
  • Bachelor’s Degree with 8+ years of experience in Quality Assurance and/or Regulatory & Quality Compliance, with 3+ years of dedicated experience in Vigilance, Field Corrective Actions, and/or Post-Market Surveillance.  
    • Master's Degree with 6+ years of experience in Quality Assurance and/or Regulatory & Quality Compliance, with 3+ years of dedicated experience in Vigilance, Field Corrective Actions, and/or Post-Market Surveillance also accepted 
  • 3+ years of managerial experience also required. 
  • Experience in the medical device or pharmaceutical industry preferred - FDA exposure is a huge plus
  • ISO 13485 and/or 9001 experience is a plus 
  • Trackwise Digital experience is a plus
  • Experience managing teams in multiple locations is a plus 
  • Experience with Microsoft suite of tools is a plus
  • This role is anticipating 15% travel (domestic and/or international)
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director, Post-Market Surveillance and Vigilance, bioMérieux

Looking to take your career to the next level in a dynamic and engaging environment? bioMérieux is on the hunt for a Director of Post-Market Surveillance and Vigilance. This position offers the flexibility to work from the bustling St. Louis, MO, scenic Salt Lake City, UT, or vibrant Durham, NC areas. In this pivotal role, you'll lead the Microbiology Vigilance Operational Team (VOT) while managing the entire vigilance process with a keen eye for detail. Your responsibilities will include overseeing the review and approval of incident reporting decisions in the US and managing the Field Action Board for all Microbiology product lines. You will serve as a primary contact for regulatory authorities, including the FDA, regarding Field Safety Corrective Actions (FSCAs) and Medical Device Reports (MDRs), ensuring that all communications are clear, compliant, and prompt. The ideal candidate will have a strong background in vigilance or corrective actions within the medical device sector, particularly with software, reagents, and laboratory instruments. Your leadership will be vital in training and mentoring your team while managing projects, audits, and inspections. With a Bachelor's or Master's degree in relevant fields and substantial experience in Quality Assurance, this role is perfect for forward-thinking professionals eager to contribute to continuous improvement and quality assurance initiatives. Ready to make an impact at bioMérieux? We're looking forward to your application!

Frequently Asked Questions (FAQs) for Director, Post-Market Surveillance and Vigilance Role at bioMérieux
What qualifications are needed for the Director of Post-Market Surveillance and Vigilance at bioMérieux?

To qualify for the Director of Post-Market Surveillance and Vigilance position at bioMérieux, candidates should hold a Bachelor's or Master's Degree related to Quality Assurance or Regulatory Compliance. Along with significant experience in Vigilance and Post-Market Surveillance, a minimum of 8 years in the field with at least 3 years in a managerial role is essential. Previous experience in the medical device industry, especially with FDA regulations, will give you a leg up.

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What are the primary responsibilities of the Director of Post-Market Surveillance and Vigilance at bioMérieux?

As the Director of Post-Market Surveillance and Vigilance at bioMérieux, you will oversee the Microbiology Vigilance Operational Team while managing the vigilance process and ensuring compliance with regulatory standards. You'll be responsible for managing incident reporting and field actions, interacting with regulatory authorities, and training team members on internal compliance procedures.

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What experience is preferred for the Director of Post-Market Surveillance and Vigilance position at bioMérieux?

For the Director of Post-Market Surveillance and Vigilance role at bioMérieux, candidates are preferred to have substantial experience in the medical device or pharmaceutical industry, particularly with a background in Vigilance, Field Corrective Actions, or Post-Market Surveillance. Familiarity with ISO 13485 and experience managing remote teams are also significant assets.

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How does the Director of Post-Market Surveillance and Vigilance contribute to regulatory compliance at bioMérieux?

In the Director of Post-Market Surveillance and Vigilance position at bioMérieux, you will be the key person ensuring the organization meets all applicable regulatory requirements. This includes the management of vigilances, approvals of adverse event decisions, and communication with FDA regarding relevant actions. Staying updated on regulatory changes is essential for this role.

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What kind of leadership responsibilities does the Director of Post-Market Surveillance and Vigilance have at bioMérieux?

The Director of Post-Market Surveillance and Vigilance at bioMérieux is responsible for leading the Microbiology VOT team, which includes training and budget management as well as recruitment. You will also manage department projects, audits, and will play a significant role in fostering a culture of compliance within the team.

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What is the expected travel requirement for the Director of Post-Market Surveillance and Vigilance position at bioMérieux?

The Director of Post-Market Surveillance and Vigilance role at bioMérieux anticipates approximately 15% travel, which can include both domestic and international trips. This flexibility will allow you to engage with various teams and stakeholders while ensuring compliance and quality standards are met across locations.

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What tools and software experience is beneficial for the Director of Post-Market Surveillance and Vigilance at bioMérieux?

Candidates for the Director of Post-Market Surveillance and Vigilance at bioMérieux will find it beneficial to have experience with digital tools like Trackwise Digital, Microsoft Suite, and other regulatory management software. Familiarity with these tools can aid in efficient process management and communication across teams.

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Common Interview Questions for Director, Post-Market Surveillance and Vigilance
Can you describe your experience with Post-Market Surveillance?

When answering this question, focus on specific examples of your previous roles where you've effectively managed post-market surveillance processes. Highlight your understanding of the regulatory requirements, any relevant tools you've used, and how your actions improved product safety and compliance.

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How do you manage communication with regulatory authorities?

Discuss your approach to establishing and maintaining effective communication with regulatory authorities. Mention the importance of clarity and thoroughness in your communications as well as any previous experiences managing such interactions, especially with the FDA or similar bodies.

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What steps do you take to ensure compliance with internal procedures?

Provide a detailed answer by discussing the procedures you have put in place to promote compliance among your team, such as training sessions, regular audits, and periodic reviews of compliance documents to ensure all team members understand expectations.

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Describe your experience leading a team in a regulatory setting.

Share specific instances of how you have led teams in previous roles, focusing on how you fostered a culture of compliance and quality. Talk about any training programs you initiated and how you kept the team abreast of regulatory changes.

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How do you handle adverse event investigations?

Discuss your process for managing adverse event investigations, from gathering initial reports to conducting thorough analyses. Highlight your attention to detail and commitment to ensuring all findings are documented and communicated timely to relevant parties.

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What techniques do you use to stay updated on regulatory changes?

Explain your strategies for keeping informed about changes in regulations, such as subscribing to industry newsletters, joining professional organizations, or attending relevant seminars. Detail how you implement this knowledge into your team's processes.

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Can you give an example of a successful field corrective action you managed?

Detail a specific field corrective action initiative you led, explaining the background of the situation, your role in managing it, and the positive outcomes achieved as a result. This should demonstrate your problem-solving ability and leadership skills.

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How do you prioritize tasks when managing multiple projects?

Discuss your approach to prioritization, perhaps using systems like the Eisenhower Box or project management tools. Emphasize your ability to delegate and ensure that critical compliance deadlines are met without sacrificing quality.

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What experience do you have with regulatory audits?

Provide examples of previous regulatory audits you've participated in, discussing your role, how you prepared your team, and the outcome of the audits. Highlight any improvements that were made following the audits, demonstrating a commitment to compliance.

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How do you ensure training is effective within your team?

Share your methods for evaluating the effectiveness of training programs, which might include feedback loops, assessments, or performance tracking. Discuss how you adjust training based on these evaluations to meet team needs effectively.

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bioMérieux provides diagnostic solutions (systems, reagents, software, services) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are mainly used for diagnosing infectious d...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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