Biosystems Service Specialist

Install and repair Biosystems equipment at customer sites. Assist sales personnel with installs for sales demonstrations. Assemble, calibrate and adjust equipment and define and install software applications to conform to customized customer application needs. Perform on-site repairs at customer facilities as needed.

· Assemble confocal systems; calibrate and adjust laser fixtures and lasers.

· Define and install software applications.

· Integrate computers to allow both application specific visual data output and recording.

· Assist in conforming confocal image output and data to specific customer application needs.

· Assist with installations for sales demonstrations.

· Perform on-site repairs at customer facilities.

· Communicate, troubleshoot and solve any service related problems with customers or sales personnel.

· Assist customers/users in establishing data and communication links to ensure files can be transmitted to servers/networks.

· Routinely access customer sites for field installations

· Attend sales meetings, training programs, workshops, seminars and trade shows

· Unpack and assemble confocal components and repack for shipment.

· Assist in assembly, alignment and quality control of incoming systems.

· Attend and/or conduct training courses and seminars as needed.

· All other duties as required or needed.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road