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People Lead

🐦 About birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports millions of care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. Birdie is proud to be recognised as a B-corp.

Launched in 2017, Birdie is a team of socially motivated care, health, product and tech entrepreneurs. As of June 2022 we closed our series B funding with ÂŁ25m invested by Index Ventures, Sofina & Omers. In 2023 we were named 6th in Deloitte fast 50 celebrating innovation and entrepreneurship in Tech.

⚡️Your mission:

We are seeking a dynamic and experienced People Lead to manage innovation and projects across the People function. You will be the right hand to our Head of People who leads a strategic, data driven and product focussed team. 

Your primary objective will be to harness data in order to support and partner with managers to ensure the business meets its primary objectives quarter-on-quarter. This will mean overseeing performance management, EDI and employee engagement efforts which form key aspects of our culture. You will lead on projects contributing to our employer brand, process improvements and implementing proactive data sharing with our managers and leaders. 

This role requires an accomplished data-driven business partner with a passion for tech startups and a “roll up your sleeves” approach to solving complex problems. It is not a traditional HRBP role but offers significant opportunities for a data-led generalist who operates with attention to detail and precision in project delivery. 

🦸‍♀️ How you will contribute

  • Data-Driven Approach: Apply data and analytics to track performance and engagement metrics to develop proactive strategies for continuous improvement. You’ll lead on people data initiatives that provide managers with insights across our engagement and review results. You’ll know how to interpret data from multiple sources rather than relying purely on tooling to aggregate. 

  • Partnership: You’ll build relationships with data insights at the heart, knowing when insights are valuable, and when they aren’t in order to iterate on foundational practices where there is room for improvement. 

  • Successfully deliver and execute on Birdie’s people strategy in collaboration with the wider People Team

  • Operational efficiency & process improvement:  Review, improve and even disrupt the teams’ internal processes to enhance people experience. 

  • Diversity and Inclusion: Lead diversity initiatives to build an inclusive workforce that reflects Birdie’s principles.

🤩 You will bring:

  • At least 2 years of using, analysing and interpreting data to build People programmes and enhance partnership relationships

  • A successful & proven track record leading of partnering with stakeholders.

  • You have excellent coaching skills and create a curious, learning focused culture - enabling all Birdies  to reach their full potential.

  • Succinct communication skills with a focus on optimising for simplicity

  • Ability to influence, inspire change and negotiate at all levels while building trust 

  • Skills in optimising processes and implementing industry best practices 

  • Experience in building and promoting employer brand 

  • Passion for diversity, equity, and inclusion, and a commitment to making a meaningful impact. 

  • Working knowledge of People as a product and working in an agile way to drive incremental gains

  • A solid working knowledge of HR tech (we use Humaans, Lattice and Remote) and how to integrate for optimal efficiencies 

  • Low ego and an ability to thrive in ambiguity or with a number of variables. 

🗣️Interview Process

  • Intro with Jack, our People and Talent Ops Partner (30 mins) 

  • Expertise interview with Mel, Head of People (45 mins) 

  • Project day task with Mel and/or Geraldine, VP Ops (60 mins) 

  • Co-Founder Principles Interview (45 mins) 


🌈 Diversity, Equity, Inclusion and Belonging
At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging. We are headquartered in the UK but work flexibly, each coming into the office 1-2 times each week. It's essential to us that you’re able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

⚖️ Equal Opportunities Statement

We are an equal opportunity employer and we strive to reduce unconscious bias throughout our hiring process. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

We endeavour to embrace diversity, and promote an inclusive environment for all birdies, and actively work towards this with our Diversity & Inclusion Committee.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About People Lead, Birdie

If you're looking to make a genuine impact in the healthcare technology space, the People Lead position at Birdie might just be your dream role! Birdie is at the forefront of home healthcare, transforming lives and supporting care providers with innovative solutions. As a People Lead, you will collaborate closely with the Head of People, utilizing your data-driven insights to enhance performance management and boost employee engagement across the company. It's not a run-of-the-mill HR role; this position calls for someone who has a knack for interpreting data to shape proactive strategies while improving operational efficiencies. You’ll spearhead initiatives that foster a culture of diversity and inclusion, ensuring that Birdie not only reflects its principles but thrives on them. Your skills in coaching and communication will enable a curious and learning-focused environment where everyone can shine. Plus, with Birdie's commitment to flexibility and inclusivity, you’re guaranteed to bring your authentic self to work. Bring your experience in HR technology and process optimization to help Birdie enhance its employer brand and improve internal processes. If you're motivated to work in an agile startup atmosphere where data and collaboration are key, then it’s time to join us and make a difference in the world of healthcare!

Frequently Asked Questions (FAQs) for People Lead Role at Birdie
What does a People Lead do at Birdie?

At Birdie, the People Lead is responsible for managing innovation and projects across the People function, focusing on data-driven strategies to support managers. This role involves overseeing performance management, employee engagement efforts, and executing Birdie's people strategy.

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What qualifications are needed to become a People Lead at Birdie?

To be a successful People Lead at Birdie, candidates should have at least 2 years of experience in people analytics, excellent stakeholder partnership skills, and a track record in project delivery within a tech startup environment.

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What are the responsibilities of a People Lead at Birdie?

A People Lead at Birdie focuses on applying data insights for continuous improvement, building relationships to drive engagement, leading diversity initiatives, and enhancing internal processes for an optimal employee experience.

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How is diversity and inclusion prioritized for the People Lead at Birdie?

Birdie is deeply committed to diversity, equity, and inclusion. The People Lead plays a vital role in leading initiatives that foster an inclusive workforce reflecting the company's principles, ensuring an environment where everyone can thrive.

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What tools and technologies does Birdie use for HR management?

Birdie utilizes various HR technologies, including Humaans, Lattice, and Remote, which support its people strategy and facilitate effective data sharing and performance tracking.

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What is the culture like at Birdie for a People Lead?

The culture at Birdie is collaborative, innovative, and focused on continuous improvement. As a People Lead, you'll be part of a dynamic environment that encourages you to bring your authentic self and make a meaningful impact through data-driven decision-making.

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What is the interview process like for a People Lead position at Birdie?

The interview process for the People Lead role at Birdie involves an introductory call, an expertise interview, a project day task, and a final principles interview. Each step is designed to assess both technical skills and alignment with Birdie's values.

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Common Interview Questions for People Lead
How would you utilize data to improve employee engagement as a People Lead at Birdie?

To leverage data for improving employee engagement, I would analyze existing metrics, identify trends that affect morale, and design targeted initiatives. Using tools like Lattice, I would share insights with managers to create tailored strategies that foster engagement.

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Can you provide an example of a successful diversity initiative you led?

Certainly! In my previous role, I developed a mentorship program that paired diverse employees with senior leaders, enhancing career development and promoting inclusivity. The initiative raised awareness around diversity and resulted in increased employee satisfaction.

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What strategies would you implement to optimize internal HR processes?

My strategy would include a thorough audit of current HR processes, gathering feedback from employees, and implementing technology solutions to streamline workflows. The aim would be to enhance overall efficiency while focusing on employee experience.

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Describe a time when you had to influence change within an organization.

One significant instance was when I advocated for a new performance management system. By presenting data that highlighted its benefits, I built consensus among stakeholders and successfully managed the change, ultimately improving performance tracking and employee feedback.

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How would you balance multiple priorities in a fast-paced environment like Birdie?

I prioritize tasks by assessing their impact and urgency. I also employ project management tools to track progress and delegate effectively, ensuring that I maintain focus on strategic objectives while adapting to any changes in priorities.

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What role does communication play in the People Lead position?

Effective communication is paramount in the People Lead role, as it ensures clarity in strategies and strengthens relationships with stakeholders. My approach involves being succinct and transparent, facilitating open dialogue to share insights and foster collaboration.

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How do you stay updated with the latest trends in people management?

I regularly attend industry conferences, participate in webinars, and engage with professional networks to stay informed about the latest trends in people management. I also read relevant publications and case studies to enhance my knowledge further.

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What challenges do you anticipate in the People Lead role at Birdie?

One potential challenge is navigating the fast-paced nature of a startup environment while managing processes. However, I believe that maintaining flexibility, being data-driven, and fostering strong relationships will help overcome these challenges.

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How would you approach building relationships with managers at Birdie?

Building relationships starts with active listening and understanding individual managers' needs. By positioning myself as a trusted advisor and offering valuable insights, I can foster collaboration and ensure alignment with Birdie's people strategy.

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What makes you passionate about working in the healthcare technology sector?

I am passionate about the healthcare technology sector because it allows me to contribute to meaningful change in people’s lives. Being part of a company like Birdie, which prioritizes improving the quality of care for older adults, inspires me to work hard and make an impact.

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Full-time, hybrid
DATE POSTED
November 26, 2024

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