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Operational Risk Officer

About Bitvavo

In 2018, Bitvavo launched the first version of its digital assets trading platform, to bridge the gap between traditional currencies and digital assets. By offering transparent fees, a wide range of assets and an easy to use platform, Bitvavo is making the currency of the future accessible for everyone.

In two years' time, Bitvavo has established itself as the market leader in the Netherlands and one of the largest in Europe, with over one million users exchanging tens of billions of digital assets a year.

Our team, located in Amsterdam, is looking for self-driven, talented people who can help make digital assets available for everyone.

What is the role about?

Bitvavo is expanding its Risk Management team and is looking for an additional Operational Risk Officer. Our team, currently composed of six Risk Officers and a Risk Manager, is committed to delivering effective risk control, keeping risk oversight and reporting to the Risk Committee and meanwhile  and exceeding industry standards. We are looking for a pragmatic professional who takes ownership and provides meaningful risk insights to stakeholders.

The team’s main objective is to ensure that the business operates within the risk appetite set by the Management Board and to advise when this is not the case.

As Operational Risk Officer, your reach will span the entire organisation. You will work directly with employees across all departments to ensure Operational Risk policies (excluding IT security policies) are followed. Topics include Outsourcing, Crypto Wallet Operations, Payment Services, and Reconciliation. Our flat organisational structure will allow you to quickly build relationships and integrate into our company culture.

How will you make an impact?

  • Listen carefully and give meaningful feedback by clear and concise recommendations;
  • Conduct an independent review of any identified risks by the Business in relation to new/material changes to product and/or services that affect our clients or crypto exchange;
  • Think independently and challenge the 1st line on key risk indicators which keep Bitvavo to operate within their risk appetite;
  • Go beyond the origin of your risk task and be creative in finding suitable solutions for resolving problems;
  • Show us how to perform an excellent Risk Control Self Assessment which adds value to Bitvavo and the way it services our clients;
  • Explain how to effectively perform a control testing and write a useful advice to the line manager and report these results to the Non Financial risk Committee.

How will you be successful?

  • At least 3 years of risk management experience, preferably gained in the crypto or broader financial sector. Fintech experience is a strong plus;
  • University degree in Mathematics, Economics, Business Administration, or another relevant field;
  • A critical mindset and the ability to provide clear, concise, and independent risk opinions;
  • A sense of ownership and the willingness to challenge the first line when necessary;
  • A proactive, hands-on mindset, who likes to take initiative;
  • The ability to work effectively with a wide range of stakeholders, including line and senior management, external suppliers, and subject matter experts;
  • Knowledge of DORA and MiCA regulations is a strong plus.

At Bitvavo, we believe that diverse perspectives drive innovation, foster creativity, and lead to better outcomes. We are committed to building a team that reflects the diversity of the communities we serve and creating an inclusive environment where everyone can thrive.We welcome applicants of all backgrounds, identities, and experiences. Regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic. Join us and be part of a team that values and celebrates your unique contributions.

Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.

What we offer: 

  • Excellent employment terms, including:
    • a very competitive salary;
    • lunch;
    • 26 days of annual leave;
    • Budget for external training and courses.
  • We are flexible in terms of WFH or at our office in the heart of Amsterdam;
  • Be actively involved with the latest technologies and innovations;
  • A position in a unique, young and fast growing FinTech company.

Our selection procedure in a nutshell

  • Apply by clicking the button below. Please share whatever you want about yourself to convince we are a match!
  • Let's first have a 'coffee chat' to introduce Bitvavo, the role and get to know you. 
  • We will follow up with an in-depth interview.

We strive to process applications within a week. If you have any questions, please don't hesitate to contact us by mail at recruitment@bitvavo.com.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Operational Risk Officer, Bitvavo

At Bitvavo, we're on the cutting edge of the digital asset revolution! We launched in 2018 with a vision to make the world of crypto accessible to everyone. As we continue to grow and lead the market in the Netherlands and across Europe, we're on the lookout for an Operational Risk Officer to join our vibrant team in Amsterdam. This role is pivotal—you're going to work closely with all departments, ensuring that our operational risk policies are robust and effectively followed. Your insights will help guide our stakeholders and keep our business within its established risk appetite. You’ll be conducting independent reviews, challenging norms, and providing clear recommendations that can influence decisions at the highest level. If you have at least three years' experience in risk management, especially within the fintech or crypto sectors, and you possess a critical mindset paired with a proactive approach, we want to hear from you! Join us as we navigate an exciting market, support our growing user base, and push the boundaries of what’s possible in the world of digital finance.

Frequently Asked Questions (FAQs) for Operational Risk Officer Role at Bitvavo
What are the main responsibilities of an Operational Risk Officer at Bitvavo?

As an Operational Risk Officer at Bitvavo, your responsibilities encompass ensuring that operational risk policies are adhered to across various departments. You'll conduct independent risk assessments, provide feedback on key risk indicators, and offer valuable insights to the Risk Committee. Collaborating with team members from all sectors and challenging existing processes will be essential in maintaining our risk appetite.

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What qualifications are needed for the Operational Risk Officer position at Bitvavo?

At Bitvavo, we look for candidates with a university degree in Mathematics, Economics, Business Administration, or a related field. Additionally, having at least three years of risk management experience in the crypto or financial sector is crucial. Knowledge of regulations like DORA and MiCA, alongside a proactive and critical mindset, will set you apart.

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How does Bitvavo's culture impact the role of an Operational Risk Officer?

Bitvavo fosters a dynamic and inclusive culture that is critical for the Operational Risk Officer role. Our flat organizational structure allows for quick relationship-building across teams, empowering you to integrate seamlessly and influence company-wide risk strategies. We value diverse perspectives that drive creativity and innovation.

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What skills are essential for success as an Operational Risk Officer at Bitvavo?

Success as an Operational Risk Officer at Bitvavo hinges on several key skills, including analytical thinking, effective communication, and the ability to challenge existing processes. You should be adept at conducting risk assessments, offering recommendations, and navigating discussions with various stakeholders, including senior management.

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What kind of professional development can an Operational Risk Officer expect at Bitvavo?

At Bitvavo, we highly value professional development. You'll have the opportunity to participate in training courses and workshops to enhance your skills. We also encourage you to stay updated with the latest technologies in the fintech space, providing a budget for external training that aligns with your career goals.

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Common Interview Questions for Operational Risk Officer
Can you describe your experience with risk management in the fintech industry?

When answering this question, it's important to provide specific examples from your past roles. Discuss the types of risks you've managed, the methods you used for assessment, and any successful initiatives or processes you implemented that improved risk management in your organization.

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How do you prioritize risks in your evaluations?

A successful answer would demonstrate a systematic approach to risk prioritization. You might mention using a risk matrix or specific criteria such as impact and likelihood. Emphasize your analytical skills and your ability to balance immediate concerns against long-term strategies.

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What tools or software have you used in risk management?

In your response, outline the specific tools you have experience with and how they contributed to your effectiveness in managing risks. Mention any risk assessment software, databases, or compliance tools you are familiar with and how they facilitated your work.

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How do you keep updated on regulatory changes affecting the crypto space?

Discuss how you stay informed about regulatory updates, such as subscribing to financial news, joining industry groups, or attending relevant conferences. It's key to show you have a proactive approach to continuous learning in a rapidly evolving field like crypto.

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Describe a time when you identified a significant risk and how you addressed it.

This is an opportunity to share a success story. Outline the context, your assessment of the risk, the steps you took to mitigate it, and the positive outcome from your actions. Be sure to highlight your problem-solving skills and initiative.

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How would you address resistance from the business in implementing risk policies?

Here, you can discuss your approach to communication and fostering collaboration. Emphasize the importance of understanding concerns, building trust, and providing clear information about the importance of risk management in protecting the business.

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What do you believe is the biggest risk currently facing the cryptocurrency market?

Acknowledge current events or trends that pose risks, such as regulatory uncertainty or cybersecurity threats. This shows your awareness of the industry landscape. Share your insights into how an organization can mitigate these risks effectively.

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How do you assess the effectiveness of risk controls?

Explain your process for evaluating risk controls, which may include regular reviews, audits, and collaboration with various teams. Emphasize quantitative metrics plus anecdotal evidence from stakeholders to demonstrate effectiveness.

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Can you give an example of how you've communicated risk insights to stakeholders?

In your answer, narrate a specific scenario where you presented risk insights effectively, emphasizing clear, concise communication and your ability to adapt the message to your audience. Show how your insights prompted action or change.

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What motivates you to work in risk management?

Provide a personal insight into why you are drawn to risk management. You might mention a passion for problem-solving, helping organizations navigate uncertainties, or the dynamic nature of the fintech industry as motivators for your career choice.

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Bitvavo manages the bulk of your assets in so-called "Cold Wallets" and protects your account with Two-Factor authentication, security notifications and email confirmations.

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Full-time, hybrid
DATE POSTED
April 13, 2025

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