Working Student - People Operations (f/m/d)

As a Working Student - People Operations at Blacklane, your responsibilities will include supporting the People Operations Team with various HR tasks. You'll be tasked with writing and sending reference letters, processing employee requests through our Jira ticketing system, managing filing systems, drafting HR documents, and helping with presentations and reports. Furthermore, you will assist in ongoing HR projects and initiatives, ensuring all tasks are executed efficiently in our dynamic environment.

To qualify for the Working Student - People Operations role at Blacklane, you should be a currently enrolled student in a business-related field. While backgrounds in finance or tech are welcomed, they shouldn’t be too specialized. Being detail-oriented with precise communication skills in English and ideally in German (B2 level) is essential. Previous experience in HR is a plus, but a keen willingness to learn and adapt is equally valuable.

Yes, at Blacklane, we offer flexible remote work options for the Working Student - People Operations position. While remote work is encouraged, you will also have the opportunity to engage with your team in the office two days a week. This hybrid approach allows you to enjoy the best of both worlds and stay connected with your coworkers.

Blacklane is committed to supporting its Working Students in People Operations through hands-on experience and mentorship. You’ll be guided by a dedicated team that emphasizes collaboration and innovation. Additionally, you will get to learn about the latest HR tools and software, ensuring that your learning experience is both practical and enriching.

Success as a Working Student - People Operations at Blacklane requires a detail-oriented mindset, good communication skills, and proficiency with basic office software such as Gmail and HR-specific tools like BambooHR. Being organized and able to handle multiple tasks simultaneously is crucial, as is a willingness to learn quickly and adapt to an ever-changing startup environment.

When answering this question, focus on your enthusiasm for gaining practical HR experience in a vibrant startup environment and your interest in how Blacklane operates within the global market. Highlight specific areas of the role that excite you, like working with diverse teams or using innovative HR software.

To respond effectively, discuss a structured approach to prioritizing tasks. Mention techniques like making to-do lists or using digital tools to organize tasks based on urgency and importance. Emphasize your ability to stay focused and adapt as priorities change, especially in a busy HR setting.

When answering, share a specific situation where your attention to detail made a difference, be it in academic projects, internships, or part-time jobs. Focus on the importance of accuracy in HR tasks, like maintaining confidentiality and ensuring that documents are correct.

Mention any relevant tools you have experience with, such as Gmail, BambooHR, Greenhouse, or other HR-related software. If you lack direct experience, express your eagerness to learn new technologies quickly, highlighting how you adapt to new tools in the past.

A good response would entail discussing your openness to feedback as part of personal and professional growth. Provide an example of a time you received constructive criticism and how it positively impacted your work or learning experience.

Highlight qualities such as excellent communication, empathy, confidentiality, detail orientation, and adaptability. These traits are crucial in People Operations roles, where supporting employees and managing HR processes effectively is essential.

Emphasize your understanding of the importance of inclusion and collaboration in the workplace. Discuss ideas like supporting employee resource groups or engaging in team-building activities, and emphasize how your personal interests align with Blacklane's commitment to culture.

Choose a specific challenge that showcases your problem-solving skills and resilience. Discuss the steps you took to overcome it, any support or resources you utilized, and the positive outcome that resulted.

Talk about organizational strategies such as using digital task management tools, setting up structured filing systems, and routinely prioritizing your workload. Reassure them that you have systems in place to guarantee efficiency and accuracy in all HR-related tasks.

Express your understanding of how diversity and inclusion foster innovation, creativity, and a sense of belonging within the workplace. Discuss how these principles align with Blacklane's mission and the positive impact they can have on employee morale and retention.