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Relationship Manager, Emerging Middle Market

Application Deadline:

04/29/2025

Address:

1850 N Central Ave, Suite 1500

Job Family Group:

Commercial Sales & Service

BMO is the 8th largest bank in North America and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress: for a thriving economy, a sustainable future, and an inclusive society.

The Emerging Middle Market segmentation targets $10MM-$50MM in company revenues. The ideal candidate will have a strong COI (Center of Influences) network, established in the market place, and a proven track record in sales performance. This individual will join a tight knit team of energetic collaborators experienced in sales and in maintaining relationships. Continued growth of the team provides a unique opportunity to join in building a highly valued segment within a stable and thriving bank.

Ideal candidate will facilitate growth initiatives for the Bank through significant business development and excellent management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Ensures the required internal control standards, including adherence to audit, regulatory and compliance policies.

  • Provides support for pre-sales sales activities such as presentations, bids/proposals, and requests for information.

  • Retains and expands existing relationships to achieve portfolio retention, sales, service, and profitability objectives.

  • Establishes and enhances the Bank’s brand by participating in meaningful and focused business and community.

  • Participates in industry forums and conferences to keep apprised of all industry trends, competitive insights, products and services.

  • Provides subject matter expertise on market conditions and trends to maintain a high level of environmental awareness.

  • Coordinates cash management product implementation and financial transaction set-up.

  • Ensures consistent personnel training throughout the team.

  • Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.

  • Gathers data to advance sale process and completes all required documentation.

  • Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.

  • Tracks implementation requests to keep the process on track with timelines.

  • Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.

  • Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.

  • Provides research and data gathering to sales team to facilitate solution to the client’s/prospect’s business and needs.

  • Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.

  • Maintains current client information on Bank system/files to ensure client history is accurate and complete.

  • Ensures accurate billing to clients.

  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

  • Exercises judgment to identify, diagnose, and solve problems within given rules.

  • Works independently on a range of complex tasks, which may include unique situations.

  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 4 - 6  years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.

  • Technical proficiency gained through education and/or business experience.

  • Verbal & written communication skills - In-depth.

  • Collaboration & team skills - In-depth.

  • Analytical and problem solving skills - In-depth.

  • Influence skills - In-depth.

  • Data driven decision making - In-depth.

Salary:

$67,200.00 - $124,800.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Average salary estimate

$96000 / YEARLY (est.)
min
max
$67200K
$124800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Relationship Manager, Emerging Middle Market, BMO

BMO is looking for an enthusiastic and driven Relationship Manager for the Emerging Middle Market in Phoenix, AZ! If you’re passionate about building strong client connections and eager to make an impact in an established financial institution, this might be the perfect opportunity for you. In this role, you will engage with businesses generating $10MM-$50MM in revenue, leveraging your existing network to help them grow. Collaborating with a dynamic team of sales professionals, you'll focus on business development while maintaining key client relationships to drive revenue. Your responsibilities include conducting pre-sales activities, managing client inquires about products and services, presenting bids, and ensuring proper implementation of financial transactions. We prioritize a supportive environment where continuous training and communication are key to our success. The ideal candidate will bring 4-6 years of relevant experience and a collaborative spirit to help further our mission of Boldly Growing the Good in business and life. With the chance to enhance the bank's brand and participate in industry forums, you'll not only gain valuable knowledge but also contribute to our goals of sustainable growth and inclusivity. If you're ready to take your career to new heights while ensuring a seamless client experience, come join us at BMO and help us build meaningful relationships that drive success!

Frequently Asked Questions (FAQs) for Relationship Manager, Emerging Middle Market Role at BMO
What are the main responsibilities of a Relationship Manager at BMO?

As a Relationship Manager at BMO, your primary responsibilities include managing key client relationships, facilitating significant business development, and supporting pre-sales activities like presentations and bids. You will also retain and expand existing accounts while ensuring compliance with internal control standards.

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What qualifications do I need to apply for the Relationship Manager position at BMO?

To apply for the Relationship Manager position at BMO, you typically need a post-secondary degree in a related field and 4-6 years of relevant experience. Knowledge of credit qualifications is beneficial if applying for a Credit Qualifiable job, along with strong analytical and problem-solving skills.

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How does BMO support the growth of its Relationship Managers?

BMO provides extensive support for the growth of its Relationship Managers through ongoing training and coaching, collaborative team environments, and opportunities to engage in industry forums to stay updated on trends and insights. This approach ensures you gain valuable experience while driving client success.

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What is the expected salary range for a Relationship Manager at BMO?

The salary range for a Relationship Manager at BMO is between $67,200.00 and $124,800.00, dependent on factors such as location, skills, experience, and qualifications. Additionally, your total compensation may include performance-based incentives and bonuses.

Join Rise to see the full answer
How does the Relationship Manager position contribute to BMO's purpose?

The Relationship Manager position at BMO plays a crucial role in achieving the company’s purpose of Boldly Growing the Good. By developing strong client relationships and promoting sustainable business practices, you help drive economic growth and create a positive impact in the communities we serve.

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Common Interview Questions for Relationship Manager, Emerging Middle Market
What strategies do you use to build relationships with clients?

When answering this question, focus on your communication skills and ability to understand client needs. Discuss specific methods you've used in the past to build rapport, like regular check-ins or personalized client interactions, emphasizing active listening and responsiveness.

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How do you manage multiple client relationships effectively?

Highlight your organizational skills and ability to prioritize tasks. Mention using client management software or techniques like setting reminders and scheduling regular follow-ups to ensure every client feels valued and attended to.

Join Rise to see the full answer
Can you describe a challenging client situation and how you resolved it?

Provide a specific example that illustrates your problem-solving ability. Explain the challenge clearly, outline the steps you took to address it, and conclude with the successful outcome while emphasizing your commitment to client satisfaction.

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How do you stay informed about industry trends and changes?

Describe your commitment to continuous learning. Mention attending industry conferences, participating in webinars, or engaging with professional organizations that keep you updated on market dynamics and innovative solutions relevant to your clients.

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What role do you see data playing in your decision-making as a Relationship Manager?

Discuss the importance of data in informing your strategies and understanding client needs. Offer examples of how you use data analytics to predict trends or measure client satisfaction, underscoring your data-driven approach to decision-making.

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How do you prioritize client requests?

Talk about criteria you use to evaluate requests based on urgency and impact. Mention how you maintain transparency with clients by keeping them updated on timelines and potential results to enhance their trust in your decisions.

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What techniques do you use to retain clients?

Emphasize your approach to client retention, focusing on regular communication, gathering feedback, and adapting your offerings based on their needs. Give examples of successful retention strategies you've implemented in previous roles.

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How do you approach networking within your industry?

Talk about your proactive networking strategy, including attending events, joining professional groups, and leveraging social media platforms. Highlight how your networking efforts have led to valuable connections or business opportunities.

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Describe your experience with sales presentations.

Explain the steps you take to prepare for a sales presentation, such as researching the client, tailoring your pitch, and practicing delivery. Provide an example where your presentation successfully converted a prospect into a client.

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How would you ensure compliance with internal controls while managing client accounts?

Discuss your understanding of compliance requirements and how you incorporate them into your daily operations. Provide examples of how you adhere to procedures and protocols to ensure both client satisfaction and regulatory compliance.

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Inclusive & Diverse
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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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