Physician Onboarding Specialist

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.About UsAs a faith-based and patient-focused organization, Bon Secours Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.SummaryThe Physician Onboarding Specialist is responsible for the successful onboarding of all new providers. This position will be the main point of contact for the new provider, ensuring that all necessary activities are performed to ensure an accurate start date. This position leads with a customer service mindset, catering to providers and internal stakeholders as it relates to the management of the onboarding process and workflows. This position will work closely with Operations and other internal stakeholders within the onboarding process.Essential Job Functions• Serves as a liaison between the ministry and the provider throughout the entire onboarding process.• Responsible for performing necessary background checks on all providers prior to start date, ensuring they are cleared to start.• Schedule and document Occupational Health screenings and I9 verifications for all providers prior to start date.• Responsible for coordinating updates and communication between provider and BSMH departments including follow-up communication, collection and distribution of all required documents and forms.• Identifies follow-up needed and conducts appropriate timely follow-up investigation and communications.• Leverages ministry credentialing platform as centralized collection point of all required onboarding documents.• Continuously manages onboarding workflows and provides suggestions for process improvements• Participates in all Provider Integration Team (PIT) calls and provides necessary updates• Participates in other duties and responsibilities as assigned.• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Employment QualificationsEducation: Associate's degree (required)Experience: Minimum of 3 years (required)Other Knowledge Skills, and Abilities (required):Strong computer technology skills including, but not limited to, Microsoft Outlook, Microsoft Word, Excel, and PowerPoint.Other Knowledge Skills, and Abilities (preferred):Excellent interpersonal skills with the ability to engage at all levels of the organization. Demonstrate a professional and adaptable demeanor with internal and external clients, including administrators, physicians, peers, and support staff.Excellent verbal and written communication skills, including superior grammar and proofreading skills. Strong critical thinking skills, including process development.Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more• Benefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com