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Inventory Control Associate

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in maintaining overall store inventory control. As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they support the RICS in ensuring the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, completing required documentation & system processes in a timely fashion and maintaining the stock room in a clean and organized manner.INVENTORY CONTROL ASSOCIATE DUTIESFoster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Process all incoming/outbound inventory with accuracy. Verify all merchandise deliveries are compliant and accurate to Company standards. Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines. Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines. Ensure the timely and accurate input for all freight information through the appropriate systems. Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures. Ensure a high level of productivity through attainment of units per hour (UPH) targets. Maintain a neat and orderly stock room that is compliant with all Company/State guidelines. Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. Perform any other duties that may be assigned by management. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, teammates, corporate partners and vendors. QUALIFICATIONS Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. COMPETENCIES Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service. Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners.** Medical, Dental, Vision and Life Insurance.** 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. *Compensation varies based on geography, skills, experience, and tenure• *For eligible Boot Barn PartnersPHYSICAL DEMANDS & WORK ENVIRONMENTIn general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. ( ) Sedentary: Limited activity, no lifting, limited walking( ) Light: Office work, some lifting, bending, stooping or kneeling, walking( X ) Moderate: Mostly standing, walking, bending, frequent lifting( ) Arduous: Heavy lifting, bending, crawling, climbingIn general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate.Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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What You Should Know About Inventory Control Associate, Boot Barn

As an Inventory Control Associate at Boot Barn in Nichols Hills, OK, you’ll be stepping into a vibrant role that keeps our store running like a well-oiled machine. Imagine starting your day surrounded by a community driven by collaboration and respect. Your primary responsibility will be to assist our Receiving and Inventory Control Specialist (RICS) in managing all aspects of inventory control within the store. You'll ensure that our sales floor is consistently stocked with merchandise to create the best experience for our valued customers. This role is more than just a job; it's about fostering relationships, both among our team and with customers. You’ll be processing incoming and outgoing inventory, ensuring everything is compliant and prepped flawlessly for the sales floor. Your keen eye will help you place security tags appropriately and input all freight information swiftly and accurately. By managing the stockroom, you will also guarantee it stays organized and meets all company guidelines. What’s great about Boot Barn is that we offer a culture that values your unique contributions. If you’re passionate about customer service and thrive in a dynamic environment, this is the spot for you. Plus, we believe in rewarding our partners with competitive pay and benefits including a generous employee discount and opportunities for growth as we continue to expand. Ready to join a community that values you? Let’s make an impact together.

Frequently Asked Questions (FAQs) for Inventory Control Associate Role at Boot Barn
What are the responsibilities of an Inventory Control Associate at Boot Barn?

The Inventory Control Associate at Boot Barn is responsible for maintaining overall store inventory control. This involves processing all incoming and outgoing inventory accurately, ensuring that merchandise deliveries meet company standards, and preparing products for the sales floor according to ticketing and signage guidelines. Additionally, this role includes executing RTVs, managing stockroom organization, and maintaining compliance with local and federal regulations.

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What qualifications are needed to become an Inventory Control Associate at Boot Barn?

To become an Inventory Control Associate at Boot Barn, candidates should possess strong communication, customer service, time management, and organizational skills. Flexibility in scheduling is important, as candidates may work varied shifts, including nights and weekends. The ideal candidate is dedicated to delivering excellent service and maintains a high level of professionalism in the workplace.

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What is the work environment like for an Inventory Control Associate at Boot Barn?

The work environment for an Inventory Control Associate at Boot Barn is clean, organized, and supportive. Partners work within a community-focused atmosphere, where collaboration and participation from everyone is encouraged. The job requires standing, walking, and sometimes lifting, but Boot Barn is committed to making reasonable accommodations to ensure all partners can efficiently perform their duties.

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How does Boot Barn support the growth of its Inventory Control Associates?

Boot Barn supports the growth of its Inventory Control Associates through a variety of means, including offering competitive compensation, flexible schedules, and opportunities for advancement. As the company is opening 50+ new stores each year, there are multiple career paths available for dedicated partners looking to grow within the organization.

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What benefits can an Inventory Control Associate expect at Boot Barn?

An Inventory Control Associate at Boot Barn can expect a variety of benefits, including a competitive hourly rate with sales incentives, a generous merchandise discount, paid time off, and comprehensive health insurance options. Additionally, Boot Barn offers a 401(k) plan with matching contributions, reinforcing their commitment to partner well-being.

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Common Interview Questions for Inventory Control Associate
Can you describe your previous experience with inventory management?

In answering this question, it's helpful to recount specific responsibilities you’ve held in previous roles, such as overseeing stock levels or managing inventory software. Mention any relevant achievements that demonstrate your ability to maintain accuracy and efficiency in inventory processes.

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How do you prioritize tasks in a busy retail environment?

To effectively answer this question, discuss your ability to assess the urgency of tasks and how you maintain a flexible approach. You might add that you often create to-do lists or use technology to help manage tasks while ensuring that critical inventory processes remain a top priority.

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What strategies do you use to maintain a clean and organized stockroom?

When discussing this, emphasize your commitment to cleanliness and organization. Detail any systems you have implemented in past roles, such as labelling or regular audits, to ensure that the stockroom is both efficient and compliant with company standards.

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How do you handle discrepancies in inventory counts?

In your response, focus on your problem-solving skills. Describe a specific instance where you identified a discrepancy, how you communicated with teammates or management, and the steps you took to rectify the issue, emphasizing your dedication to accuracy and teamwork.

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What do you think makes excellent customer service?

When answering, highlight the importance of listening to customers and understanding their needs. Discuss how your role as an Inventory Control Associate ties into customer service by ensuring that all merchandise is readily available and organized for an optimal shopping experience.

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How would you promote a positive team environment as an Inventory Control Associate?

Discuss your belief in open communication and collaboration. Provide examples from past experiences where you contributed to team morale and encouraged best practices among your colleagues, emphasizing your commitment to building meaningful relationships.

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Describe a time you went above and beyond for a customer.

Here, share a specific story showing your willingness to provide exceptional service. This could involve assisting a customer with merchandise or resolving an issue quickly. Highlight the impact your actions had on the customer’s experience and the relationship with the store.

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How do you stay organized while managing multiple inventory tasks?

Explain your organizational methods, such as utilizing task management tools or keeping a detailed schedule. Mention how these methods help you ensure that deadlines are met and all inventory responsibilities are performed correctly.

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What motivates you to perform well as an Inventory Control Associate?

Your answer should reflect personal values such as teamwork and customer service. Discuss how being part of a supportive community at Boot Barn inspires you to go above and beyond to achieve the company’s goals and enhance customer experiences.

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What do you understand about Boot Barn's culture and values?

In your response, summarize the company’s emphasis on community, innovation, and celebration of achievements. Discuss how these values resonate with you and your personal work philosophy, showing genuine alignment with Boot Barn's mission.

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Boot Barn captures the true spirit of the west in all of its customer touch points, retailing a wide variety of fashion apparel, western wear, work wear, boots, and accessories. Customer patronage and loyalty is driven by our belief in quality p...

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Full-time, on-site
DATE POSTED
December 9, 2024

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