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Undergraduate Placement Year 2025 - Training Support & College Links intern

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Job Description

Join us for your placement year in summer 2025! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

Worcester Bosch are the UK's top-rated heating brand and we believe in the power of warming people’s lives. 

Alongside our current portfolio of boilers and renewable technologies we are working with the Government to decarbonise the network and achieve net zero by 2050. Sustainability is at the heart of everything we do.

In this role, you will be responsible for:

You will be responsible for supporting the Training managers in the departmental development and maintenance of the college links program by taking control of marketing to the colleges/training providers and creating material to work in-conjunction with our brand department.

  • Liaise with colleges/ training provider to organise meetings  
  • Planning schedules for Product audits
  • Attend meetings with colleges alongside Training mangers
  • Maintain and control the College links mailbox
  • Monitor and control all college links contact on the Worcester website
  • Support the assessment team in preparation of the assessment provisions
  • Support the customer training team in preparation of courses material
  • Manage the material flow of components to all Worcester Bosch and external training centres  
  • Supporting the training administration team with day to day tasks

College Links is a large project ongoing within the Customer Training department, this will give you the opportunity to get involved in marketing and web design activities.
This role operates on a hybrid model, there will be some requirement to work onsite however remote working is allowed. The exact arrangement will be agreed between you and your manager.

There will also be the opportunity for a few weeks of the placement to support our Contact Centre, answering inbound phone calls. This will allow you to develop and enhance your communication skills for the future, focusing and interacting directly with the Bosch Customer base.

Interested? Upload your CV and a Cover Letter

Qualifications

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.

Our ideal candidate should have:

  • Great communication skills, communicating politely and confidently with customers, colleagues and other internal departments.
  • Good attention to detail, decision making and organisational skills.
  • The ability to prioritise their workload.
  • Good initiative with the ability to work on their own and as part of a team.
  • Key IT skills/be computer literate.

Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.

Additional Information

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: July 7th 2025
Please note that this date is advisory and can be flexible within reason.

Contract Duration: 1 year

Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunchbreak

Working with us comes with the following benefits:

  • 20 days annual leave per year plus bank holidays
  • Access to the Perkbox Benefits platform
  • Discounts on products from across the Bosch Group
  • Enhanced pension contributions
  • Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
  • Volunteering days
  • Policy to support growing families
  • Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
  • Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
  • And more!

Average salary estimate

$22500 / YEARLY (est.)
min
max
$20000K
$25000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Undergraduate Placement Year 2025 - Training Support & College Links intern, Bosch Group

Are you ready to kickstart your career with a renowned brand that genuinely cares about making a difference? Join Worcester Bosch as an Undergraduate Placement Year 2025 - Training Support & College Links intern! This internship is all about immersing yourself in the world of heating technology and customer training. You'll find that Worcester Bosch is not just exceptional when it comes to cutting-edge boilers and renewable technologies; the company is also dedicated to sustainability, community engagement, and, most importantly, working alongside passionate individuals like yourself. During your placement, you’ll partner with Training managers to support the development of our college links program, focusing on effective marketing strategies and creating impactful materials. You’ll get hands-on experience by organizing meetings with colleges, planning product audits, and supporting our assessment and training teams. Expect to engage in exciting marketing and web design projects and enhance your communication skills through direct interactions with our Bosch customers in the Contact Centre. Our hybrid working model means you can balance onsite and remote tasks while receiving fantastic support from your manager. With a welcoming culture, exceptional benefits, and a commitment to personal development, this is your chance to shine at Worcester Bosch. If you’re an undergraduate seeking a placement year that inspires, challenges, and supports your growth, we can’t wait to meet you and see how you can contribute to our mission of warming lives together!

Frequently Asked Questions (FAQs) for Undergraduate Placement Year 2025 - Training Support & College Links intern Role at Bosch Group
What are the responsibilities of the Undergraduate Placement Year 2025 - Training Support & College Links intern at Worcester Bosch?

As an Undergraduate Placement Year 2025 - Training Support & College Links intern at Worcester Bosch, you'll be actively involved in enhancing our college links program. This includes marketing to training providers, organizing meetings, planning schedules for product audits, and liaising with colleges alongside training managers. You'll also maintain the college links mailbox and support the customer training team in projects related to course materials, making this an exciting opportunity to improve communication and organizational skills.

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What qualifications do I need to apply for the Undergraduate Placement Year 2025 - Training Support & College Links internship at Worcester Bosch?

To be eligible for the Undergraduate Placement Year 2025 - Training Support & College Links internship at Worcester Bosch, you must be an undergraduate student seeking a placement year as part of your degree. We're looking for candidates with strong communication skills, good attention to detail, and the ability to work both independently and as a team. Familiarity with IT and a valid Right to Work in the UK for the entire placement are also required.

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What skills are important for the Training Support & College Links intern role at Worcester Bosch?

In the role of Undergraduate Placement Year 2025 - Training Support & College Links intern, important skills include excellent communication abilities, both written and verbal, good organizational and decision-making skills, and the ability to prioritize effectively. Having strong IT skills and the initiative to work independently while contributing to team efforts are also crucial for your success in this role at Worcester Bosch.

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What benefits can I expect as an intern at Worcester Bosch?

As an intern at Worcester Bosch, you'll enjoy various benefits, including 20 days of annual leave plus bank holidays, enhanced pension contributions, and discounts on Bosch products. You'll also have access to the Perkbox Benefits platform, support for growing families, health and wellness initiatives, and opportunities for volunteer work to engage with the community.

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When does the Undergraduate Placement Year 2025 - Training Support & College Links internship start and how long does it last?

The Undergraduate Placement Year 2025 - Training Support & College Links internship at Worcester Bosch is expected to start on July 7th, 2025, and lasts for one year. However, this start date can be flexible to accommodate your schedule, making it a great opportunity for students looking to gain valuable work experience.

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Common Interview Questions for Undergraduate Placement Year 2025 - Training Support & College Links intern
What do you know about Worcester Bosch and its commitment to sustainability?

In your answer, highlight Worcester Bosch's reputation as a leading heating brand that's committed to sustainability and decarbonization, aiming for net-zero emissions by 2050. Mention specific initiatives the company has undertaken, such as innovating renewable technologies and participating in community outreach, demonstrating your alignment with their values.

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How would you approach organizing meetings with colleges as an intern?

Discuss your ability to plan and schedule meetings effectively, focusing on clear communication and detailing whom you would contact. Emphasize the importance of understanding the objectives of the meetings and maintaining a professional relationship with the training providers, showcasing your organizational skills.

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Can you describe a time when you had to work as part of a team? What role did you play?

Provide an example from your academic or extracurricular activities where you collaborated with others. Highlight your specific contributions, such as facilitating communication or leading a particular part of the project, to demonstrate your ability to work effectively within a team setting, which is essential for the role.

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What techniques do you use to ensure good attention to detail in your work?

Discuss your methods for maintaining attention to detail, such as creating checklists, regularly reviewing your work, or using digital tools to organize tasks. Providing a real-life example of a situation where your attention to detail made a difference can enhance your credibility.

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How do you prioritize your workload when faced with multiple tasks?

Explain your prioritization strategy, perhaps utilizing a combination of urgency, deadlines, and importance to the overall project objectives. Include an example of a time when you successfully managed competing tasks to meet deadlines, demonstrating your time management skills.

Join Rise to see the full answer
What do you believe makes good customer service?

Outline the key elements of effective customer service, such as active listening, empathy, and clear communication. Discuss why these elements are essential, especially in a company like Worcester Bosch that places a high value on customer interaction and support.

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What marketing strategies would you consider for promoting the college links program?

Talk about the significance of understanding the target audience and developing tailored messages. You might suggest using social media platforms or college events to promote the program, emphasizing creativity and audience engagement in your marketing approach.

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How would you handle a challenging interaction with a college or training provider?

Discuss your approach to conflict resolution, such as remaining calm, listening actively, and seeking a collaborative solution. Providing an example of a past experience where you resolved a challenging situation will further illustrate your competency.

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What are you looking to gain from this internship with Worcester Bosch?

Reflect on your desire for professional growth, learning about industry practices, and developing specific skills pertinent to your career goals. Connecting your objectives with the company’s mission and culture can demonstrate your enthusiasm for the opportunity.

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How do you think the experience in the Contact Centre will benefit your career?

Highlight the importance of customer communication skills and how this experience will allow you to engage directly with customers, enhancing your ability to understand client needs. Discuss the value of these skills in any future role you pursue, particularly in customer-facing positions.

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Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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Internship, hybrid
DATE POSTED
November 30, 2024

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