Account Executive (Remote, US CST)

As an Account Executive at Braintrust, you will be responsible for prospecting and closing new business deals in the Central Region of the US. Your daily tasks will include engaging with potential customers, negotiating contracts, and ensuring customer retention and renewals. Additionally, you will play a pivotal role in developing the go-to-market strategy and navigating complex sales conversations with technical teams, leveraging the company’s robust offering to meet the needs of your clients.

To be a successful Account Executive at Braintrust, you should possess at least 5 years of full-cycle sales experience, particularly in selling to technical audiences. A deep understanding of AI products and the ability to carry on technical conversations with AI teams will be critical. Furthermore, your work ethic and competitive nature should inspire those around you, enabling you to handle loosely defined environments with shifting priorities effectively.

As an Account Executive at Braintrust, you can anticipate a competitive salary along with equity in the company. In addition, the benefits package includes medical, dental, and vision insurance, flexible time off, and daily lunches plus snacks. You’ll also receive an AI stipend of $50 per month to spend on AI products, making it a fantastic opportunity for those who are passionate about advancing their careers in the AI industry.

The sales process for the Account Executive at Braintrust is comprehensive and engaging. You will own the full cycle of sales, which involves prospecting for new customers, conducting consultative sales conversations to win trust, negotiating contracts, and following through with outstanding customer service for renewals. This process calls for excellent communication skills and the ability to connect with technical teams effectively.

Braintrust is committed to fostering growth and professional development for its Account Executives. You will work in a supportive atmosphere with access to a highly experienced team from leading tech giants. Additionally, your involvement in developing the company’s go-to-market strategies positions you for career advancement. With flexible time off and the chance to excel in an innovative sector, Braintrust encourages you to pursue opportunities that align with your career ambitions.

An effective answer would detail your method—whether it involves leveraging networks, conducting market research, or utilizing CRM tools. Emphasize how your approach has led to successful engagements and highlight any metrics that demonstrate your effectiveness, showing your understanding of the importance of a tailored strategy for different technical audiences.

When addressing this question, provide specific strategies you've used, such as active listening, empathizing with the customer's concerns, and providing logical solutions. It’s essential to demonstrate your resilience and problem-solving skills, all while showing your commitment to customer satisfaction.

This is your chance to showcase your knowledge about Braintrust! Highlight key aspects of the company and its offerings, such as the innovative evaluation tools for LLM applications and the significance of the technical audience. Mention any recent updates or company achievements to prove you’ve done your research.

Candidates should provide examples of past experiences collaborating with technical teams. Discuss your familiarity with AI, consultancy skills, and the importance of building trust through consultative sales. Highlight how your communication style adapts to diverse audiences, ensuring you understood the unique challenges they face.

In your response, outline specific tactics such as setting clear objectives, tracking progress through CRM systems, and utilizing data for informed decisions. Emphasize how you monitor market conditions and adapt your strategies to meet customer needs, helping you consistently achieve or exceed sales targets.

Share a story about a particularly challenging client situation where you navigated objections, built rapport, and delivered a solution that met their needs. Focus on the skills you applied, such as resilience, consultative selling, and negotiation, to successfully close that deal.

Discuss your approach in organizing leads, whether it's based on potential value, urgency, or complexity. Outline tools you use—like CRM platforms—to keep track of your pipeline and demonstrate how diligent prioritization has helped optimize your sales efforts.

Explain the importance of maintaining relationships post-sale in building long-term success. Discuss your proactive strategy for customer engagement, including regular check-ins, providing continuous value, and seeking feedback to ensure client satisfaction and loyalty.

Show your commitment to professional development by listing resources you follow, such as blogs, podcasts, or industry conferences. Discuss how you utilize this knowledge to inform your sales approach and bring solutions that resonate with your clients' current challenges.

Highlight specific motivators that drive your success—this could range from meeting targets, the thrill of closing deals, to a passion for technology. Tailor your answer to resonate with the culture of Braintrust, emphasizing how your motivation aligns with the company's goals.