Job details
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Customer Success Manager II
Braze is a leading customer engagement platform seeking a Customer Success Manager to help enterprise clients maximize their investment and engagement with Braze's services.
Skills
- Excellent communication skills
- Technical domain knowledge in SaaS, APIs, or Marketing Automation
- Project management experience
- Ability to manage complex accounts
Responsibilities
- Own client renewals and retention targets.
- Be the main point of contact and trusted advisor for customers.
- Drive feature adoption and create strategic success plans.
- Build strong customer relationships for advocacy and feedback.
- Provide education and identify upsell opportunities.
- Act as an escalation point and mentor for junior colleagues.
Education
- Bachelor's degree preferred but not required
Benefits
- Competitive compensation with equity options.
- Flexible paid time off and comprehensive benefits.
- Professional development opportunities.
- Family services including paid parental leave.
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate
Estimate provided by employer
$124970
/ ANNUAL (est.)
min
max
$102K
$148K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
By
Braze
Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$80,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 8, 2024
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