Job details
![Newsletter form background]()
Customer Success Manager II, Scale - job 1 of 2
Braze is seeking a Customer Success Manager to support technology-focused brands in achieving their goals with our platform. This role emphasizes relationship building and driving feature adoption.
Skills
- Excellent verbal and written communication
- Customer relationship management
- Account management
- Technical knowledge in SaaS and Marketing Automation
Responsibilities
- Own client renewals, retention, and net retention targets
- Serve as the main point of contact for customers
- Provide strategic guidance and enablement to customers
- Analyze customer product usage and identify opportunities
- Build strong relationships with customers and advocate for their needs
- Coordinate with internal teams to ensure customer support
Education
- Bachelor's degree or equivalent experience
Benefits
- Competitive compensation including equity
- Flexible paid time off
- Comprehensive benefit plans
- Professional development opportunities
- Community engagement initiatives
To read the complete job description, please click on the ‘Apply’ button
Braze Glassdoor Company Review
Bill Magnuson
4.1
Braze DE&I Review
4.1
CEO of Braze
Approve of CEO
By
Braze
Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
71 jobs
Calculating your matching score...
BADGES 
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 7, 2024
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
you, just ask me below!
Other jobs
Posted last month
Posted 9 days ago
Posted 2 years ago
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Posted 10 days ago
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Sign up for our weekly
newsletter of fresh jobs
ABOUT RISE
FOR COMPANIES
REMOTE JOBS & MORE
LOOKING FOR A JOB?
FIND A JOB NEAR ME
CONNECT
