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Senior Incident Manager
Braze is a leading customer engagement platform looking for a Senior Incident Manager to enhance their incident management processes.
Skills
- Incident Management
- Technical Leadership
- Process Improvement
- Stakeholder Management
- Data-Driven Decision Making
Responsibilities
- Create and execute incident response strategy
- Drive resolution of incidents by collaborating with various teams
- Lead projects to improve tools and processes
- Manage incident-related training and team members
- Oversee incident management process
Education
- 7+ years in incident management, operations, or technical support
Benefits
- Competitive compensation including equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive medical, dental, vision benefits
- Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 28, 2024
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Diversity of Opinions
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Social Impact Driven
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Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
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