Manager, GPS Global Technical Services IT Systems

Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .Position SummaryThe Manager for Global Technical Services (GTS) IT Systems plays a crucial hands-on role in delivering IT capabilities and services that support our GTS functions, primarily Engineering, Facilities and Environmental Health and Safety (EHS). In this role, you will collaborate with colleagues to understand their information technology and digital enablement needs. You will gather business requirements from various business units and functional groups and translate them into delivered technical solutions. This position involves working both as an individual contributor and as a member of a team. Additionally, you will support the execution of Computer Systems Validation processes.Desired Candidate Characteristics:• Prior experience supporting Engineering, Facilities and EHS from an IT perspective.• Exceptional commitment to a career in technology with a genuine passion for healthcare.• Ability to understand the needs of the business and a commitment to delivering the best user experience and adoption.• Strong ability to collaborate effectively across multiple teams.• Demonstrated leadership experience.• Excellent communication skills.• An inquisitive nature to ask questions, offer bold ideas, and challenge the status quo.• Agility to learn new tools and processes.• Experience in leading small to medium-sized projects.• Experience with the Autodesk suite of products and the business functions they support.Key Responsibilities:• Work closely with application business owners, project managers, and end-users to gather requirements, design solutions, and ensure successful project delivery. Collaborate with business representatives to understand their needs, challenges, and opportunities, translating those needs into business and functional requirements, design, and implementation.• Act as the functional and technical lead (Subject Matter Expert) for designated applications.• Execute application upgrades, patching, and maintenance activities either as an individual contributor or as part of a team to ensure the system remains current and secure.• Lead small to medium sided project to implement IT solutions to meet business needs, working either independently or as part of a team.• Ensure adherence to best practices and standards, supporting daily operations and future enhancements as a functional and technical expert.• Provide comprehensive production application support, troubleshooting, and resolving technical issues. Collaborate with business users and technical teams to ensure system stability, perform root cause analysis, and implement break fixes.• Monitor and improve the performance of IT applications, troubleshoot, and resolve technical issues. Develop and execute test plans to ensure the quality and functionality of IT solutions, identifying and resolving defects and issues in a timely manner.• Create and maintain comprehensive technical documentation, including design specifications, user guides, and system architecture diagrams. Develop an understanding of BMS policies and procedures related to computer system validation and IT compliance. Perform validation activities of Maximo applications, including generating computer system validation documents and conducting risk and impact assessments.• Analyze data to inform business decisions and find technological solutions that align with business needs. Assist groups with data integrity analysis and assessment exercises.Qualifications & Experience:• Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.• 5+ years' experience in IT with demonstrated success in delivering and supporting IT applications (i.e., on-prem and SaaS) and custom-built solutions and managing/partnering with software vendors and service providers• Proven experience in successfully leading IT development and delivery projects.• Strong problem-solving skills with the ability to work independently.• Excellent communication and interpersonal skills.• Ability to work effectively both independently and in a team-oriented environment, including collaboration with cross-functional teams.• Detail-oriented with strong organizational skills.• Strong Project Management skills, experience with agile and scrum methodologies preferred.• Knowledge of Software Development Lifecycle (SDLC) and of computer systems validation (CSV)• Knowledge of cGXP and 21CFR Part11 standards.• Demonstrated experience in delivering Autodesk capabilities and managing/partnering with software vendors and service providers.Why You Should ApplyAround the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.